FAQ
Account management and security
- How do I download my account statements?Published on Nov 6, 2024Updated on Sep 15, 2026145
- How do I download my account statements?Published on Nov 6, 2024Updated on Aug 11, 20265
- Sub-account update methods and FAQPublished on Sep 29, 2024Updated on Sep 15, 202621
- How do I update my authenticator app?Published on Aug 1, 2024Updated on Aug 5, 2026313
- How do I view my registration details (email/phone) ?Published on Jun 18, 2024Updated on Sep 15, 2026338
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Aug 26, 20261,420
- How do I register an account on OKX?Published on May 23, 2024Updated on Sep 15, 202629,074
- How do I register an account on OKX?Published on May 23, 2024Updated on Aug 28, 202651
- What should I do if my phone number/email address/authenticator app is unavailable?Published on Sep 15, 2023Updated on Aug 25, 20266,640
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Aug 26, 20264,608
- How do I change my phone number?Published on Sep 7, 2023Updated on Aug 25, 202615,360
- How do I change my email?Published on Sep 6, 2023Updated on Aug 5, 20264,418
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Sep 4, 202614,265
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Aug 25, 202617,244
- What is sub-account?Published on Aug 22, 2023Updated on Aug 20, 20261,913
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