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Why is my accessible balance lower than my funds unavailable for withdrawal?
He receives 20 ETH at 17:10 UTC. USD value (Crypto asset) Accessible balance 60,000 (~20 ETH) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 4: the price of ETH drops to 1,000 USDC at 17:12 UTC. The new value of 20 ETH is reflected in their accessible balance. However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion.May 13, 2024Published on May 13, 2024Aug 26, 2026Updated on Aug 26, 2026420OKX P2P Africa Liquidity Boost Rewards FAQ
For 4 weeks, post ads, complete eligible orders, and maintain a strong completion rate to earn weekly USDT rewards. The more you complete — and the better your service — the higher your reward tier.When does the campaign take place? 13 August 2026, 17:00 – 9 September 2026, 23:59 (UTC+8) (4 weeks). Each week is assessed independently — your volume resets every Thursday 00:00 (UTC+8), and rewards are paid within 7 business working days after each weekly review.Aug 13, 2026Published on Aug 13, 2026Sep 15, 2026Updated on Sep 15, 202611X Stake FAQ
Examples: User A stakes 1,000 USDT at 4:10 PM (UTC), and the amount stays the same across all 3 snapshots. Their staking amount for the 4–5 PM window is recorded as 1,000 USDT. User B stakes 2,000 USDT at 4:50 PM (UTC), but all 3 snapshots for the 4–5 PM window have already been taken. Their staking amount for that window is recorded as 0 USDT.May 12, 2026Published on May 12, 2026Aug 5, 2026Updated on Aug 5, 2026122026 Year-End Gift FAQ
You may be eligible if you meet either of the following requirements: Your average daily assets from October 4 to October 17, 2026 meet the VIP1 threshold for your OKX site; or Your rolling 30-day trading volume meets the VIP1 threshold for your OKX site in the trading-tier snapshot taken at 23:55 (UTC+8) on October 17, 2026. Users on the approved whitelist may also be eligible. VIP thresholds can differ by site. Why can't I see the 2026 End-of-Year Gift claim entry?Oct 2, 2026Published on Oct 2, 2026Oct 21, 2026Updated on Oct 21, 20263How to fix common issues with DEX trading wallet passkeys?
You'll need to reset your passkey if your old device is lost or you accidentally delete the passkey.4. What if I lose my passkey? If only one passkey remains, you won't be able to delete it. In this case, you must reset your Exchange passkey first. Once reset, you'll receive an email link to set up a new passkey for your DEX trading wallet. The old one will automatically become invalid. Make sure your registered email is active and able to receive emails.5.Oct 1, 2025Published on Oct 1, 2025Aug 26, 2026Updated on Aug 26, 20265,678How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Sep 29, 2023Published on Sep 29, 2023Aug 5, 2026Updated on Aug 5, 2026583What are the spot trading guidelines for copy traders?
Date Trading history Profit and loss after fees Witholding amount (10% of profits) April 17 (Mon) BTC/USDT Bought: April 1, 2023 Sold: April 17, 2023 +200 USDT 20 USDT April 18 (Tue) BTC/USDT Bought: April 6, 2023 Sold: April 18, 2023 ETH/USDT Bought: April 6, 2023 Sold: April 18, 2023 -50 USDT +300 USDT 0 30 USDT April 19 (Wed) No new buy orders BTC/USDT Bought: April 6, 2023 Sold: Not yet sold ETC/USDT Bought: April 6, 2023 Sold: Not yet sold N/A N/A April 20 (Thur) ETC/USDT Bought: April 6, 2023Nov 6, 2023Published on Nov 6, 2023Aug 26, 2026Updated on Aug 26, 2026284Copy trading FAQ
The following factors could cause a lead trade to fail: The lead trader's trading account has less than 500 USDT when opening a trade The lead trader has exceeded the daily lead trade limit of 500 orders The lead trader's opening position value has exceeded the limit for that contract If this happens, our system will also notify you with a push notification and email.17. Can lead traders close positions with limit orders or partially close a position in copy trading?Sep 15, 2023Published on Sep 15, 2023Aug 26, 2026Updated on Aug 26, 2026689Lead traders: Spot lead trading guidelines
Date Trading history Profit and loss after fees Witholding amount (10% of profits) April 17 (Mon) BTC/USDT Bought: April 1, 2023 Sold: April 17, 2023 +200 USDT 20 USDT April 18 (Tue) BTC/USDT Bought: April 6, 2023 Sold: April 18, 2023 ETH/USDT Bought: April 6, 2023 Sold: April 18, 2023 -50 USDT +300 USDT 0 30 USDT April 19 (Wed) No new buy orders BTC/USDT Bought: April 6, 2023 Sold: Not yet sold ETC/USDT Bought: April 6, 2023 Sold: Not yet sold N/A N/A April 20 (Thur) ETC/USDT Bought: April 6, 2023Oct 30, 2023Published on Oct 30, 2023Sep 23, 2026Updated on Sep 23, 2026198How do I mint NFTs?
It supports NFT creation and trading across more than 17 blockchains, including Ethereum, BSC, Polygon, and Aptos. Through OKX NFT, users can create NFTs on multiple blockchains and trade them seamlessly across platforms. Currently, trading NFTs on the OKX NFT Marketplace incurs zero service fees. Users can also list NFTs across multiple external marketplaces such as OpenSea, Blur, LooksRare, and Magic Eden via OKX Wallet, making NFT selling more convenient and efficient.May 5, 2023Published on May 5, 2023Aug 5, 2026Updated on Aug 5, 2026669Social Login FAQ
You can access these accounts on supported platforms by signing in with the same social account.4. Can I change the name of my Social Login wallet? The wallet name defaults to the name associated with your social media account. Custom naming and cross-platform synchronization are supported.5. Is the Social Login wallet self-custodial? Yes. Wallet keys are generated and managed in a TEE, and OKX does not access your seed phrase or private key in plaintext.6.Sep 7, 2026Published on Sep 7, 2026Nov 5, 2026Updated on Nov 5, 202624OKX Web3 FAQ
The smart contracts connected to our Web3 services are open-source and publicly available for use by anyone, including other non-custodial wallet software providers.These smart contracts aren't owned, deployed, or controlled by us.4. Are there any restrictions on using our Web3 Wallet? Use of our Web3 Wallet is subject to certain eligibility requirements.Jan 19, 2026Published on Jan 19, 2026Aug 24, 2026Updated on Aug 24, 2026177Pay FAQ
Find out what's Pay account is all about here.17. How can I convert my balance in my Pay account into Fiat? You can transfer the balance in your Pay account to your exchange's funding or trading account, and then use the exchange’s supported trading, conversion, or withdrawal functions to convert your balance into fiat or other cryptocurrencies. Please ensure your account has completed identity verification and complies with relevant regulations.18.Apr 28, 2025Published on Apr 28, 2025Nov 10, 2026Updated on Nov 10, 20262,774Flash Earn Stake to Earn FAQ
For example, rewards accrued between 15:00 and 16:00 are normally credited between 16:00 and 17:00. You can claim accumulated rewards manually from the campaign page. If rewards remain unclaimed when the campaign ends, the system will automatically distribute them to your Funding Account within four hours after the campaign closes.Mar 24, 2026Published on Mar 24, 2026Nov 3, 2026Updated on Nov 3, 202637OKX x McLaren NFT Sweepstakes Terms & Conditions
Selection of Winners: For Entry Periods 1-16 (2024 McLaren race schedule) and Entry Period 17 (year-end NFT), everybody that mints an NFT will be entered into a chance to be entered into a prize-winning opportunity. Mints for each Entry Period are open at the times listed in Sections 3-4. In other words, all eligible participants receive an NFT with its rarity to be determined.Apr 25, 2024Published on Apr 25, 2024Aug 26, 2026Updated on Aug 26, 2026608