For more information about identity verification, please find our help center guides here: How do I verify an individual account? How long does it take to complete my identity verification?Step 3: Fund your account Don't miss our new user campaigns, complete deposit and trade tasks to earn extra rewards. Check out our campaigns here. To get started, you'll need to deposit crypto into your account before you can begin trading.

Guide to ID and selfie photos for identity verification

Step 1: Connect Wallet Go to the OKX Wallet official website, then click Connect wallet. Enter your password to sign in. If you do not have a wallet yet, you can download the OKX Wallet browser extension. For more details, refer to the article. How do I manage my wallet? Step 2: Deposit assets After securely backing up your wallet, you can deposit assets into your wallet to start trading.

What is OKX DEX? OKX DEX is a one-stop, multi-chain and cross-chain trading aggregator integrated into the OKX Web3 Wallet, designed to help users discover on-chain opportunities, analyze token data, and trade efficiently in one place.There are few main features available in OKX DEX:Explore Explore is a discovery and market insight hub designed to help users identify trending on-chain assets and...

Having trouble choosing the appropriate photos of your ID or yourself during your verification process? Please check out the guidelines below.Which IDs are acceptable? Based on different Know Your Customer (KYC) requirements of different jurisdictions, you may use your passport, national ID card, driver's license, or other kinds of government-issued ID. The ID should also meet the following...

Self-service tool For quick access, click the button below:How do I verify OKX official accounts? You can now identify official OKX accounts or channels via channel verification.

An OKX P2P order receipt is an official document provided by us to confirm the completion of a P2P transaction. It serves as a verifiable record, containing key details such as: Traders' real names Transaction dates Transaction amounts Transaction types Payment details This receipt can be exported in PDF format and is especially useful for clarifying transaction details or verifying counterparties when needed. Sample of a P2P order receipt on our platformHow do I download a P2P order receipt?

Properly configuring your trading settings helps you manage positions and control risks more efficiently. Below are the commonly used trading features and how to set them up.Trading settings To access trading settings: Open OKX app and select Trade. Select Spot, Futures, or Trading Bots to enter the trading page. Select Settings from the features menu.Account modes and position settings On the...

Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look for

If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.

This can make it easier for some users to mistake a faked email for an official message.

Once you've submitted your order but it's in the pending state for too long, you can try to manually redeem your assets from the Portal Bridge by following the steps below: Copy your transaction hash by going to Trade > Swap > Transaction History on the web or app. Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details Copy...

The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?

Bank statements, payslips, utility bills and statements issued from the National Address portal must be issued within the past 3 months You can either submit a clear photo of the original POA or a PDF file. The address on the POA must match with the residential information you provided during signup.

Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.