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What can I do if I trigger P2P risk control?
What can I do to avoid triggering risk control? OKX has strict and comprehensive risk control standards. Therefore, all users must abide by the platform's relevant rules on fiat transactions to avoid triggering risk control. When trading on OKX, please avoid high-risk transactions, such as buying crypto on behalf of others, withdrawals for gambling purposes, off-site transactions, or assisting suspicious individuals online to launder money and score points.Published on Sep 13, 2023Updated on Sep 15, 20261,873What should I do if the T+N (T+3/T+7/T+15) security protection is triggered and I can't trade?
Depending on the risk level, the restriction may remain in effect for 3, 7, 15 days.What should I do if I trigger T+N protection? If your order triggers T+N protection, we recommend that you wait patiently. The restriction will be automatically lifted after N days.Published on Mar 17, 2023Updated on Sep 15, 20263,414Why didn't the TP/SL execute at the set price?
On the trading page, click Markets > Last Price to switch between different price types, review historical price movements, and compare them with your configured trigger price to confirm whether the trigger price was actually reached. If the take profit or stop loss trigger price is not triggered, the corresponding order will not be executed.Published on Nov 13, 2024Updated on Sep 3, 202611How do I place a TP/SL with Limit Order?
Trade > select TP/SL > OCO > enter amount for TP trigger price and SL trigger price > Sell Fill in your TP/SL trigger prices to proceed with your tradingPublished on May 31, 2024Updated on Aug 5, 2026303How do I modify TP/SL?
Your order is only triggered when the price type you selected reaches your trigger price. If you set your trigger on the mark price and then watch the last price on the chart, the two can differ, and your order can trigger at a moment that looks early or late on the chart.Published on Jun 13, 2024Updated on Sep 9, 202636How do I set Take Profit and Stop Loss (TP/SL) in futures trading?
You preset a trigger price and an order price. When the selected trigger price (Last Price / Mark Price / Index Price) reaches the predefined trigger level, the system will automatically place your preset order into the market.Published on Mar 20, 2023Updated on Aug 26, 202681What are the rules for P2P order cancellation?
The first trigger will ban you from P2P trading for 15 minutes. 2nd time After the 15-minute ban is lifted, the second trigger of the day will ban you from P2P trading for 30-minute. 3rd time After the 30-minute ban is lifted, the third trigger of the day will ban you from P2P trading for 1 hour. 4th time After the 1-hour ban is lifted, the fourth trigger of the day will ban you from P2P trading for 4 hours. 5th time More than 4 triggers a day will ban you from P2P trading for the whole day.Published on Aug 16, 2023Updated on Sep 15, 20261,891How do I trade with different order types?
Protect gains by enabling a trade to remain open when the price is moving in the trader's favour.Trigger A Trigger order executes a limit or market order once your target price is reached, automating your trades at predefined prices.How do I place a Trigger order? How you can place a Trigger order Select Trigger Order Set your target price at last price/ mark price/ or index price Set the type of order (limit or market) Confirm the orderWhy should I use Trigger order?Published on Jun 18, 2024Updated on Sep 9, 2026391How do I place a trailing stop order?
Regular TP/SL: uses fixed trigger prices — the position closes once the preset price is reached. Trailing stop: uses a dynamic trigger that follows your favorable market movement. Ideal for trending markets — it locks in profits as the price moves in your favor and only closes the position if the market reverses by the preset variance.Published on Dec 31, 2025Updated on Aug 26, 202619Pay wallet auto top-up FAQ
You'll need to define three things: Trigger threshold — the minimum Pay balance that activates a top-up Top-up amount — the fixed amount to transfer each time the rule triggers Funding sources — up to 3 sources, ranked in priority order to determine which is drawn from firstHow do I set the auto top-up feature? Note: please ensure that your app is on version 6.171.1 for iOS, while Android version is on 6.171.0. Auto top-up isn't a scheduled recurring transfer.Published on May 14, 2026Updated on Aug 26, 202617Event Contracts Hit settlement FAQ
If an unscheduled trading halt, early close, stale price, insufficient data, or other underlying market disruption occurs, the event enters dispute review and OKX determines the final settlement price under the manual settlement procedure.How is a dispute triggered and processed? A dispute can be triggered automatically (e.g., missing index price or a risk-control rule is triggered) or manually (anomaly detected by the platform or user complaint via ticket).Published on Apr 16, 2026Updated on Aug 26, 2026Large Withdrawal Protection FAQ
When your 24-hour cumulative withdrawals exceed your threshold, the next withdrawal will trigger facial verification before it can proceed.What happens when I exceed my threshold? Once your 24-hour cumulative outflows reach your set threshold, the next withdrawal will trigger a facial verification request. After passing verification, the withdrawal proceeds as normal.Published on Jul 7, 2026Updated on Aug 5, 20267What's mark price vs last price vs index price?
Which price triggers a take-profit or stop-loss order? Applies to TP/SL orders placed in Exchange mode. A TP/SL order triggers on the price type set as its trigger price. You choose that price type when you place the order — last price, mark price, or index price — and the order watches only the price type you chose, not the other two.Published on Apr 15, 2026Updated on Sep 4, 20261How do I open and close a futures position?
Select Position — Select the specific position you want to close and click TP/SL — Enter TP Trigger Price, SL Trigger Price, Quantity — tap Confirm. If you need to quickly close all positions, you can select specific positions and tap Market Close All.Published on Mar 20, 2023Updated on Aug 26, 2026202Expiry futures (App/Web)
Select Positions > TP/SL > enter TP trigger price, SL trigger price, Quantity > Confirm. If you need to close all positions, select Positions > Close All.Published on Mar 20, 2023Updated on Aug 26, 202611