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Individual identity verification eligibility, review time and supported identity documents
If the issue continues, keep the screenshot and provide the device model, operating-system version, app version, time of the attempt, and the exact step that failed. These details are needed to identify whether the problem is caused by the device, network, app version, or verification flow.Aug 28, 2026Published on Aug 28, 2026Nov 5, 2026Updated on Nov 5, 202612Where do I find limits, fees and processing time details for cash withdrawal?
Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.Processing time Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account. While we offer many cash withdrawal methods that are instant, some can take up to 5 business days depending on the type. When selecting a withdrawal method, you'll always see the processing time.Apr 14, 2026Published on Apr 14, 2026Aug 11, 2026Updated on Aug 11, 20261Where do I find limits, fees and processing time details for cash deposit?
Maximum Deposit: The maximum number of deposits you can make for a defined period.Processing time Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account. While we offer many cash deposit methods that are instant, some bank transfers can take up to 5 business days depending on the transfer type and your bank. When selecting a deposit method, you'll always see the processing time.Apr 14, 2026Published on Apr 14, 2026Aug 11, 2026Updated on Aug 11, 20261What is the New User Full Rebate Program?
Timely enrolment: You must enroll in this Program before the expiry of your activity period, which shall begin at the time of your account registration. Eligible jurisdictions: You must be a resident of a country or region where this Program is available at the time of enrolment. OKX reserves the right to amend the list of eligible jurisdictions at any time without prior notice.2. How do I enroll in this New User Full Rebate Program?Mar 16, 2026Published on Mar 16, 2026Aug 26, 2026Updated on Aug 26, 20269How do I use the custom interval feature?
With custom interval, users can: Set personalized time intervals: customize chart intervals beyond predefined options (for example, 2-minute, 7-minute, 45-minute). Improve technical analysis: analyze price movements with more precision by using time intervals that match specific trading strategies. Enhance decision-making: gain better insights into short-term or long-term market trends that might not be visible in standard intervals.Mar 5, 2025Published on Mar 5, 2025Aug 5, 2026Updated on Aug 5, 20268Introducing USD deposits and withdrawals
More options will be coming soon.What are the USD deposit and withdrawal fees, limits, and processing times?Fees and processing times Payment method Currency Channel Deposit Fees Withdrawal Fees Processing Time Local bank Transfer USD Domestic wire transfer N/A $30 Up to 3 business days, depending on your sending/receiving bank Bank transfer (ACH) N/A N/A Deposits are instant.Feb 14, 2025Published on Feb 14, 2025Aug 11, 2026Updated on Aug 11, 202614US Referral Bonus Terms and Conditions
It reserves the right to modify these terms and conditions at any time, exclude any participants from this promotion, and/or cancel this promotion without notice and in its sole discretion. Any violation of these terms or the OKX U.S. Terms of Service at any time may disqualify such customer from this promotion.May 16, 2025Published on May 16, 2025Sep 15, 2026Updated on Sep 15, 20263How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
The accounts will be generated accordingly Note: you can create up to 99 accounts at one time. Input the total amount of account that you want to create Select Done to complete your account creation Note: select Download address if you would like to retrieve the full list of your wallet addresses.How do I send crypto to multiple accounts at one time?Sep 27, 2024Published on Sep 27, 2024Aug 5, 2026Updated on Aug 5, 20267How do I download my account statements?
What time zone is used for quick date options (e.g., Last 7 days)?May 21, 2026Published on May 21, 2026Oct 16, 2026Updated on Oct 16, 2026147Buy/sell/convert spread disclosure
At the time you receive the quote, the maximum spread — including market maker fees — will not exceed the disclosed amount in the table. Market volatility and any price movement between the time you receive the quote and the time you initiate the trade may affect the final spread. In certain cases, such as during extreme market conditions, your order may fail, and you will need to submit a new one.Apr 15, 2025Published on Apr 15, 2025Oct 31, 2026Updated on Oct 31, 20266How do I use a physical security key to protect my account?
One-time CAPTCHA-based authentication Similar to other traditional authenticators (for example, Google Authenticator or Microsoft Authenticator), which generates time-based one-time passwords (TOTP).Jan 10, 2025Published on Jan 10, 2025Aug 25, 2026Updated on Aug 25, 202623,418Loop Investment FAQ
This setting may affect other positions held by the same address in the same Aave market, and each address can enable only one E‑Mode category at a time.Sep 4, 2026Published on Sep 4, 2026Sep 4, 2026Updated on Sep 4, 202614World Cup VIP Exclusive Gift Set FAQ
Submit your shipping information on time: Please provide an accurate delivery address before the deadline specified above. If you don't fill in the address information before the deadline or fill in an incorrect address, your gift set will be forfeited and re-shipment will not be available. Estimated delivery time: Gift sets will be shipped within 1 month after the event ends on March 31, 2026.Dec 19, 2025Published on Dec 19, 2025Aug 5, 2026Updated on Aug 5, 2026323How long does it take for a deposit to be completed?
Blockchain Network Congestion When the blockchain network is congested, transaction confirmation times may be extended, which can delay the deposit arrival time.Oct 17, 2024Published on Oct 17, 2024Sep 10, 2026Updated on Sep 10, 2026563Affiliate activity portal - join page enhancement
Learn more" Simply share the "https://www.okx.com/join/xxxxxx" URL and users who select on the link will be able to view the activity beside the sign-up form How many activities can I promote at a time using this new feature? You can only promote one activity at a time using this new feature. This means that the Join page can only display one activity at any given time. However, you're free to enroll in multiple activities. How do I select another activity to promote?Jun 8, 2023Published on Jun 8, 2023Aug 5, 2026Updated on Aug 5, 2026230