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What onboarding information is required for a privately owned company?
What's a privately owned company? Private companies are privately owned entities that are not financial institutions, not publicly traded and have less than 50% government ownership. These entities are involved in many kinds of industries, such as manufacturing, pharmaceuticals, real estate, and construction. To verify as a privately owned operating company, please follow the steps below and submit the required documents and information. Who are the key people for a privately owned company?Published on Oct 13, 2023Updated on Aug 5, 2026295What onboarding information is required for a privately owned financial institution?
What's a privately owned financial institution? Privately owned financial institutions are entities such as money services businesses (MSBs), money transmitters, broker-dealers, or banks. These entities are not publicly traded and have less than 50% government ownership.Who are the key persons for a privately owned financial institution?Published on Oct 13, 2023Updated on Aug 25, 2026247Travel Rule FAQ
How do I verify my private wallet under the Travel Rule? You can verify your private wallet address via Cryptographic Signature. You're required to connect your private wallet with OKX and conduct a signing to attest that you own the address.3. Why is my private wallet verification unsuccessful under the Travel Rule? Please ensure that the withdrawing address matches the address you are conducting the signature with.Published on Jul 20, 2023Updated on Aug 26, 2026870How do I safeguard my Web3 wallet from fraudsters?
Safeguard your private key: minimize internet-connected device usage for storing/transmitting private keys on hardware. Avoid taking screenshots or photos of private keys/Mnemonic phrases. Be wary of unknown sources: avoid importing private keys into unknown websites or using wallets from unfamiliar sources. Promptly check for malware or viruses if abnormalities are detected. Store your data offline: keep sensitive information like private keys, passwords, and mnemonic phrases confidential.Published on Dec 13, 2023Updated on Aug 26, 20261,103Which types of institutions are supported by OKX?
Privately owned financial Institution Privately owned company Fund Family office (private investment vehicle) Non-profit organization Trust Government-owned enterprise Publicly traded company If you're wondering about your type of institution, learn more about it here.Published on Jan 29, 2025Updated on Aug 25, 202653What should I do if I mistakenly withdraw crypto via the wrong network?
OKX Web3 wallet supports EVM and follows the same generation rules of public key and private key, so the address, private key, and seed phrase are universal in OKX Web3 wallet and ETH wallet. After you complete the above steps, you can continue withdrawing assets via the correct network on our platform. If you've selected the wrong network during the withdrawal process, your assets may not be visible. To avoid this, we suggest double-checking the crypto network before taking any action.Published on Jan 21, 2025Updated on Aug 5, 20268How do I unlock my deposit when the Travel Rule additional verification is required?
wallet You can select this option if your deposit is from a private wallet.Published on Aug 23, 2024Updated on Aug 11, 20265How do I set up wallet release for my DEX trading wallet?
Update the .env file in Wallet-Release-main folder: Enter your wallet's private key and the DEX trading wallet (AA) address. If you're using OKX Wallet, follow this guide to view your wallet's private key. For the Solana chain, make sure to copy the control address (there are two DEX trading addresses). The Solana private key must be provided in base58 format. If you are only using EVM, you can leave the Solana fields blank (and vice versa).Published on Sep 24, 2025Updated on Aug 12, 20261What is trigger order?
Note: Apple Pay, Google Pay, debit/credit cards, and PayPal are not supported for trigger orders.Can I use trigger order on both web and app? Trigger orders are only available on the app. This feature isn't supported on the web.Placing a trigger orderHow do I place a trigger buy/sell order? Follow the steps below to place a trigger buy order. Go to Menu > select Buy or Sell under trade section. Choose your preferred assets Select the order type dropdown and choose Trigger order.Published on May 8, 2026Updated on Aug 5, 20261US CeDeFi Trade FAQ
We can't move funds without your approval because we don't hold your private key. The order is approved and you'll receive an email notification once it's completeIs CeDeFi trading really self-custodial? Yes. Only your device can authorize transactions. We can't sign for you, and we can't recover your private key. Keep your device login secure and enable strong screen‑lock settings.Does OKX ever see my biometrics or private key when I use CeDeFi trading? No.Published on Nov 4, 2025Updated on Aug 11, 20264What onboarding information is required for a fund?
Funds are collective investment vehicles established by pooling money from investors, such as hedge funds, pension funds, mutual funds, and private investment funds.Who are the key persons for a fund?Published on Oct 13, 2023Updated on Aug 19, 2026132Common scam tactics
seed phrase or private key.Published on Sep 28, 2023Updated on Sep 7, 20262,950How do I create a DEX trading wallet?
Before making changes, we recommend backing up the private key or seed phrase of your target Externally Owned Account (EOA).Published on Oct 1, 2025Updated on Aug 11, 2026Why can’t I withdraw funds?
Note: if you've created a wallet, make sure you back up your seed phrase and private key before updating. Otherwise, your assets can't be recovered.Login password changes To ensure account security, withdrawals aren't allowed within 24 hours after changing your login password. The restriction will be automatically lifted after the time period expires.Published on Aug 4, 2026Updated on Aug 5, 20268How do I start onboarding as an institutional user?
What onboarding information is required for a privately owned financial institution? What onboarding information is required for a privately owned company? What onboarding information is required for a Publicly Traded Company? What onboarding information is required for the government-owned enterprise? What onboarding information is required for a fund? What onboarding information is required for a family office? What onboarding information is required for the non-profit organization (NPO)?Published on Oct 10, 2024Updated on Aug 25, 202667