All
FAQ
Announcements
Product documents
Get started with Orbit livestream
Start streaming from your external streaming service.End your livestream When you are done streaming, you can end your livestream on OKX or your external streaming service. Select the End stream button above the streaming window. The end stream button can be found above the streaming window. Note: If you end your livestream on your external streaming service, it will only pause your livestream on Orbit. At any time, if your livestream is paused for 10 minutes, it will automatically end.Published on Jan 5, 2026Updated on Jan 29, 2026Product documentationWhy is my withdrawal taking longer than usual?
We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets. If you prefer not to wait, you may cancel the withdrawal request yourself. After cancellation, the current withdrawal process will be cleared.Published on Feb 29, 2024Updated on Feb 12, 2026FAQ201How do I get started with On-chain Earn?
How can I start earning?On the app Open your OKX app, go to Earn Select Earn from the homepage Find the crypto you'd like to start earning, and check the available offers Select crypto on the Earn page Enter the amount and select Preview. If you've got an insufficient amount, you can Buy / Convert / Deposit crypto before continuing.Published on Jul 14, 2025Updated on Nov 19, 2025FAQ6How do I start onboarding as an institutional user?
To start using your institutional account, you have to verify your identity and complete the Know Your Business (KYB) requirements with us. This is required in order to keep your account and assets secure. The verification process ensures our exchange is safe and prevents fraud from taking place, alongside other illegal activities.Published on Oct 10, 2024Updated on Feb 2, 2026FAQ52Income from staking and rewards
Why did I receive a Form 1099-MISC? You will receive a 1099-MISC if you earned $600 or more in staking rewards, bonuses, or airdrops during the 2025 tax year. Note: the IRS threshold for this form increases to $2,000 for the 2026 tax year.Published on Nov 4, 2025Updated on Feb 13, 2026FAQHow do I start trading cryptocurrency on OKX with Smart Trading?
To start trading or using other products of ours, you'll need to transfer your funds from the funding account to your trading account. Thanks to our Unified Accounts feature, you can now use any of our products from a single trading account. They include spot trading, futures, options and perpetual swaps trading, and peer-to-peer trading.Published on Apr 7, 2024Updated on Oct 15, 2025FAQ71How to transfer crypto from Coinbase to OKX?
In this article, we'll take you step by step to the process of transferring funds from Coinbase to OKX. Why would you transfer your crypto to OKX? If you're looking for a new crypto exchange, here are a few things to consider about OKX: Low trading fees in the Netherlands & Belgium: OKX's maker fee starts at 0.08%, making it the most competitive offer in the Netherlands. We also offer free iDeal, Bancontact and SEPA bank transfers.Published on Jun 19, 2025Updated on Jun 26, 2025FAQ6How can I protect myself from scammers?
We don't hold onto cash or freeze any payments from the buyer as the payment is made offline — from card to card (or from wallet to wallet). It's technically impossible for us to hold to payments made outside of the OKX platform. We'll release the crypto to the buyer's account after the seller confirms the payment has been received and selects the Release Crypto option.2. What should I do if I'm dealing with a scammer or have been scammed?Published on Aug 21, 2023Updated on Mar 3, 2026FAQ12,065Announcement from OKX regarding the delay of Hyperliquid (HYPE) listing
OKX is not responsible for any losses which you may incur from trading digital assets. Please refer to OKX Terms of Service and Risk & Compliance Disclosure for more information. For any inquiries, please feel free to contact us via OKX Support Center or connect with us on any platform of your choice. OKX Team Nov 3, 2025Published on Nov 3, 2025Updated on Nov 17, 2025AnnouncementsWhy can't I join or claim rewards from a campaign?
If no further issues are detected, your eligibility may be restored without any further action required from you.Can I still use other features? Yes, this restriction only affects the specific campaign.Published on Jun 10, 2025Updated on Mar 19, 2026FAQ14,249How can you protect yourself from a phishing attack?
Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on. Email attack: the attacker sends seductive or misleading email to the target user.Published on Aug 17, 2023Updated on Mar 3, 2026FAQ3,690OKX customer review reward from Sourceforge terms and conditions
The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC. The first 50 eligible OKX customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card (the "Gift").Published on Aug 7, 2023Updated on Oct 8, 2025FAQ87Announcement from OKX regarding the delay HYPE/USD for spot trading
In order to ensure normal trading, OKX has decided to postpone the listing of HYPE/USD. The specific listing time is as follows. HYPE/USD spot trading will open at 4:00 pm UTC on Nov 4, 2025. OKX team November 3, 2025Published on Nov 3, 2025Updated on Nov 17, 2025AnnouncementsWhy haven’t I received a reply from the blockchain project team?
Public blockchains like Ethereum and Bitcoin operate independently from us. If you contacted their official channels and received no response, it’s likely because these projects do not provide one-on-one support for user transactions. For any issues related to deposits, withdrawals, or transfers made via our platform, please contact our customer support directly — our team will assist you from the exchange side.Published on Oct 17, 2025Updated on Jan 27, 2026FAQ13Announcement from OKX regarding the delay of USDG (Global Dollar) listing
OKX is not responsible for any losses which you may incur from trading digital assets. Please refer to OKX Terms of Service and Risk & Compliance Disclosure for more information. For any inquiries, please feel free to contact us via OKX Support Center or connect with us on any platform of your choice. OKX Team Jun 5, 2025Published on Jun 5, 2025Updated on Nov 17, 2025Announcements