FAQ
Account management and security
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 16 Mar 20264,281
- How do I change my phone number?Published on 7 Sept 2023Updated on 12 Mar 202614,386
- How do I change my phone number?Published on 7 Sept 2023Updated on 3 Nov 20251
- How do I change my email?Published on 6 Sept 2023Updated on 9 Feb 20264,067
- How do I update my email?Published on 6 Sept 2023Updated on 15 Oct 20251
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 16 Mar 202613,733
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 4 Apr 202616,024
- What is sub-account?Published on 22 Aug 2023Updated on 4 Mar 20261,829
- How do I close my account? (web)Published on 22 Aug 2023Updated on 3 Apr 2026456
- How do I close my account? (app)Published on 22 Aug 2023Updated on 3 Apr 2026888
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 24 Mar 2026398
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 25 Mar 2026363
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 1 Apr 2026385
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 9 Feb 2026592
- How do I change my login password?Published on 22 Aug 2023Updated on 4 Mar 202619,583