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How can I switch the site to my preferred language?
This ensures that you can easily switch to your preferred language within the regions supported by us. Here’s how to select the Language option from the top menu to view the available languages.Published on 15 Jan 2026Updated on 31 Mar 202615How do I switch Profit and Loss (PnL) value and percentage display?
To seamlessly switch the PnL display between value and percentage, follow these steps: Navigate to the trading chart and select Display from the trading menu Proceed to select Display on the trading page Select the Orders and positions Select Orders and positions under the Display section Locate the TP/SL display and switch between value and percentage Switch between value and percentage effortlessly Note: this feature is only available on the Web.Will switching the PnL display affect my tradingPublished on 7 Jul 2024Updated on 2 Apr 202646What's the P2P Merchant Program?
This program consists of three tiers, which are Lite, Super and Diamond Merchant: Higher merchant tiers enjoy more benefits and features Users that have completed their verification will become Lite Makers, which can enjoy access to basic features such as posting sell ads, having up to 5 pending orders, and trading up to 10,000 USD per sell ad.Published on 5 Sept 2023Updated on 25 Feb 2026597How do I transfer/deposit crypto with my sub-accounts?
Open the deposit page in your standard sub-account on the web If you're accessing from our app, switch to your preferred sub-account at Menu > Profile and settings > Profile > Switch accounts, then go to Assets, and select Deposit. Open the deposit page in your standard sub-account on the appPublished on 22 Aug 2023Updated on 4 Apr 20267,383My authenticator app isn't working, what should I do?
Start logging in and select Switch verification method (on the app) or Switch to phone verification (on the web). You'll then be able to log in with SMS, voice, or email code depending on the platform. Switching verification method in the app Switching verification method on the webI want to unlink my authenticator app You can unlink your authenticator app completely, both in your OKX account and on the login page. To do this, refer to the guide below: How do I change my authenticator app?Published on 11 Aug 2023Updated on 9 Feb 20261,996Lead trader: how do I carry out spot lead trades?
Go to Copy Trading, and select Spot You can enable the lead trade toggle switch to allow your order to be copied by your copy trader. For example, lead trader A enables the lead trade option and buys a 1 BTC spot order. His copy traders can copy this lead trader Enabling the lead trade toggle switch before creating a spot trade If you don't want your copy trader to copy your order, you can disable the lead trade toggle switch.Published on 2 May 2024Updated on 9 Feb 202647What is sub-account?
Login to your main account at okx.com and go to Sub-accounts Toggle on the Switchable option to switch between your sub-accounts and main account Toggle on the switchable option on the sub-account that you want log in Select Switch on the sub-account that you would like to log in to. Alternatively, you can go to Profile > Switch account, and select the sub-account you want to log in.Published on 22 Aug 2023Updated on 4 Mar 20261,830How do I find my deposit address and tag/memo/comment?
You can add up to 20 addresses for different cryptos and networks.How do I switch between multiple deposit addresses? If you have multiple deposit addresses, all of them can receive funds. Go to Deposit > Deposit crypto > switch address Switch to your desired addresses How do I add a new deposit address? On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address?Published on 22 Aug 2023Updated on 2 Apr 202668,348What's Strategy protection and hidden personal trades features?
On the App: Head over to the Marketplace page and select My lead trades Proceed to enter the My lead trades option Once in, select Settings and switch on the Strategy protection option Toggle the Strategy protection setting according to your preference On the Web: Head over to the Marketplace page and select My lead trades Select Lead settings and switch on the Strategy protection optionWhat's the hidden Personal trades feature all about?Published on 14 Jul 2024Updated on 7 Apr 202662How do I add my emergency contact?
Switch on the notification feature Ensure that the details provided are spot on Select when to notify your contact — we'll first reach out after your inactivity period, and if there's no reply within Your response time, we'll contact them. Set the inactivity period and your response time Review the information and make your confirmation.Published on 24 Jul 2025Updated on 12 Feb 2026260How do I track the cost price of my spot trades?
Get the details of your spot trading from the crypto pageHow do I switch between Average and Cumulative Cost Price?Published on 5 Sept 2024Updated on 6 Apr 202626I haven't received the SMS code
Number portability issues: If you recently switched carriers while keeping the same phone number, delivery issues may occur. Please inform customer support for further assistance. If you still don’t receive any messages, follow the steps below to use another authentication method.On the app Select Didn't receive anything?Published on 16 Aug 2023Updated on 30 Mar 202632,686What can I do if my device is running in an unsafe environment?
We recommend switching to a different browser and trying to log in again.Published on 19 Jan 2023Updated on 12 Feb 2026298How do I use recurring buy trading bot?
The amount has now increased to no less than 2 USDTHow does the USDC currency switch works? Users can easily switch between the various stablecoins on our Order page on either app/web platform. Whereas, previously users could only buy USDC-supported coins via the bot on the web version only. Switch your currency effortlessly at the Investment amountIs it possible to pause/resume the recurring buy bot?Published on 30 Aug 2024Updated on 28 Jan 2026587How do I adjust the color theme of the trading interface?
You can seamlessly switch between light and dark modes, ensuring optimal visibility and comfort regardless of the time of day or your working conditions. This customization enhances your overall trading experience, allowing you to stay focused and productive for longer periods.Published on 27 Nov 2024Updated on 10 Sept 202523