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How do I become part of the OKX P2P Merchant Program?
To better regulate platform Makers, we recommend that you carefully read the "OKX Platform P2P Merchant Program transaction Code of Conduct" before applying. During the review process, you will be asked questions about platform transaction rules and related procedures. Please prepare in advance to avoid your application being rejected due to insufficient preparation. To become a P2P Merchant...Published on 25 Nov 2022Updated on 29 Jan 2026716How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire.Published on 12 Dec 2024Updated on 15 Oct 202578How to withdraw, trade and stake WLD tokens on OKX wallet?
The Worldcoin Campaign comprises of 2 parts. Part A offers 2 activities for users to experience trading WLD on OKX Wallet-DEX while Part B offers 1 activity for users to experience staking on OKX Wallet-DeFi. Learn more about it here.Published on 28 Jul 2023Updated on 12 Feb 2026103Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
Privacy and Publicity: any information you submit as part of the Promotion will be used in accordance with OKX’s Privacy Notice. By participating in the Promotion, you grant OKX permission to share any personally identifiable information for the purpose of administration and prize fulfillment.Published on 19 Jul 2024Updated on 9 Feb 20261How do I level up my trades with Mizar?
Additionally, users share part of their profits when copy-trading other users. Mizar users are part of a STAR system, a tiered system where fees are discounted based on your average 30 days volume or amount of $MZR (Mizar’s utility token) staked.FAQ1. Do I get a free trial on Mizar? Yes, you don't have to pay any upfront payments or monthly subscription fees on Mizar. Additionally, you'll receive 5 USD credits and $10,000 free to trade upon signing up.Published on 28 Mar 2024Updated on 2 Jan 20265What are Source of Funds (SoF) and Source of Wealth (SoW)?
As part of our ongoing efforts to meet these regulatory requirements, we may need to request additional information and supporting documents related to your SoF and SoW in certain cases.How do I upload the documents? Make sure your app is updated to the latest version. Make sure your documents are clear and legible: All content should be fully visible, without any parts cropped or obscured.Published on 24 Dec 2024Updated on 17 Nov 20251What's KYC: What to expect and why it matters?
Reverification isn’t a sign of trouble—it’s a routine part of KYC maintenance. You may be asked to verify again to: Reconfirm your identity for account protection Prevent unauthorized access or financial fraud Maintain compliance with updated local and international regulations Rest assured, your data is encrypted and handled in accordance with data protection laws, including GDPR and other global standards.What’s next for KYC?Published on 24 Jun 2025Updated on 6 Apr 202655Why is Pay moving to Simple mode?
As part of this update: Pay mode is no longer available in Singapore Pay now supports USDG, USDT, and USDC on X Layer only Token conversion isn't availableWhy did we make this change? Simple Pay reduces complexity and makes it easier to use Pay for everyday transactions. We’ll continue expanding features over time. Learn more about what Pay is all about here.Published on 27 Jan 2026Updated on 28 Jan 20264Why am I asked to confirm my personal details again?
Verifying and updating your personal details is a standard part of our identity verification and compliance review procedures. These processes are essential for ensuring the security of your account and compliance with financial regulations. They help us confirm that your transactions are legitimate and align with your account activity.What details might I need to confirm?Published on 19 Mar 2025Updated on 15 Oct 2025144Beneficial Ownership FAQ
As part of our Know Your Business (KYB) obligations, regulators in the jurisdictions where we operate require us to collect information about your institution’s ownership structure, including intermediate owners, and identify the natural person(s) that ultimately owns and/or controls your institution.What types of documents are acceptable to evidence my institution’s ownership structure?Published on 10 Oct 2024Updated on 1 Dec 20256How do I fix errors when submitting my institutional verification?
If you're unable to proceed as you're waiting for your team to prepare certain documents, you can continue working on other parts of the application. Use the progress bar on the side to navigate and fill out any remaining sections. Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again.Published on 10 Oct 2024Updated on 8 Oct 202560How do I set up a recurring buy plan?
How you access the management part of Recurring buy on Exchange mode How you access the management part of Recurring buy on Simple mode4. Where can I view my past orders for recurring buy plan? You can view past orders from your transaction history. Once you create a recurring plan, we'll execute your orders on your set schedule, and each order will appear separately in your transaction history.5. What if I don't have enough balance for my next recurring buy order?Published on 23 Jan 2025Updated on 31 Dec 202550Crypto available for withdrawal FAQ
You can convert the unavailable funds back to cash and withdraw the equivalent value of recently deposited cash (in local currency) to your linked bank accounts.Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)? Yes, you can still buy, sell and trade on our platform at any time.Published on 25 Jan 2024Updated on 11 Feb 20263,687Why should I choose OKX affiliate program?
We also provide a variety of marketing materials, including banners, links, and landing pages to help you grow your audience.Why should I be part of this affiliate program? Overall, our affiliate program is a great choice for anyone looking to promote a reputable cryptocurrency exchange. With our wide range of trading products, generous commission rates, and marketing materials, it's a great way to earn money through referrals.Published on 19 Apr 2024Updated on 6 Apr 202618How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
Several factors may limit the withdrawable portion: You may have already withdrawn part of your Grid Profits earlier from the same bot. If you performed a Grid Edit or Add Investment, your Grid Profits at that time may have been fully reinvested—resetting your withdrawable amount to zero. Grid Profits are approximations and may include small rounding differences or estimated fees (which are charged in different currencies), as described in the example in (3) above.Published on 20 Jun 2025Updated on 26 Nov 202554