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Know Your Business (KYB) FAQ
What's KYB? KYB, short for "Know Your Business," is the process of verifying the identities of our institutional customers and any associated individuals with ownership or control, as well as understanding the nature and purpose of your institution’s relationship with OKX.Why does OKX conduct KYB? OKX is required to conduct KYB in accordance with financial crime regulations.Published on 29 Jan 2025Updated on 27 Sept 2025FAQ30P2P New Year rewards campaign: Multiple rewards await for your trades on OKX P2P
How do I qualify? You've created or logged in to your OKX account You’ve completed your identity verification on OKX You must not have traded on our P2P marketplace before the campaign starts How can I participate? Join the campaign on our landing page. What do I need to do?Published on 18 Dec 2024Updated on 17 Nov 2025AnnouncementsHow do I manually update my OKX Web3 extension wallet?
OKX Web3 extension wallet will update automatically at regular intervals. However, if the automatic update is not triggered on time, you can manually update it through the Google extension management page. Select Extension and Manage Extension; or copy chrome://extensions and paste it into the Chrome address bar.Published on 20 Apr 2024Updated on 2 Mar 2026FAQ1,384What are Source of Funds (SoF) and Source of Wealth (SoW)?
SoF/SoW Document Type Description Salary Payslip Issued within the last 3 months Bank Statement Shows salary deposits/employment income (past 3 months) Tax Document Shows employment income (past 12 months) Letter of employment Issued within the last 3 months, with employment confirmation and salary details Others Issued within the last 3 months, with employment confirmation and salary/compensation details Business ownership Bank Statement Shows income payments (past 3 months) Tax Document Shows businessPublished on 24 Dec 2024Updated on 3 Apr 2026FAQ745How do I submit my proof of address (POA)?
What should I do? You may provide Proof of Address for your current residence. It does not need to match the address on your ID. Can a mobile phone bill or invoice be used as Proof of Address? Unfortunately, mobile phone bills or invoices are not within the scope of acceptable verification documents. Please provide another valid document. Why was my online shopping or food delivery receipt rejected?Published on 5 Sept 2023Updated on 12 Feb 2026FAQ853Common scam tactics
Be extra cautious when approached through social media platforms like Facebook or Telegram.What should I do if I have fallen for a scam? For more details on what to do during or after a scam, check out this article.Published on 28 Sept 2023Updated on 6 Feb 2026FAQ2,632About SOLV Exclusive Airdrop Campaign Extension
Please consult your legal/tax/investment professional for questions about your specific circumstances. Digital asset prices are subject to high market risk and price volatility. The value of the BTC deposited and the reward SOLV token may fluctuate and may not be equal in value at the time a recipient has the ability to withdraw to the actual withdrawal time based on market fluctuation. Prices of digital assets, including stablecoins, can and do fluctuate at any moment.Published on 21 Apr 2025Updated on 17 Nov 2025AnnouncementsOpen interest limits of contracts
If a futures is not shown on the trading rules page or its Open API query returns empty results, then the above rules do not apply to these futures.Published on 22 Mar 2025Updated on 3 Feb 2026Product documentationHow do I get started with OKX Trade?
What's a DEX Aggregator? As a trading aggregation protocol based on blockchain, DEX aggregators source liquidity from different DEXs, automatically find the best trading route, and split trading amounts across multiple routes in a single transaction, thus offering users better token swap rates than they could get on any single DEX.Best splitting DEX aggregators connect to most major DEXs, such as Uniswap, Kyber, Curve, and 0x.Published on 26 Jul 2022Updated on 5 Feb 2026FAQ77Connecting Keystone to OKX Wallet is now available in extension
Dear OKX users The OKX Wallet extensions will officially support the connection to the Keystone hardware wallet on June 26, 2023. Also,the OKX wallet App will soon support the connection to Keystone in couple weeks. Now you can connect the Keystone to OKX Wallet to view and manage 28 multi-chain, 1000+ currency assets such as Bitcoin, Ethereum, OKTC, BNB, Polygon, etc., and use the Keystone hardware wallet to participate in dex, NFT markets and various dapp projects with one click.Published on 27 Jun 2023Updated on 17 Nov 2025AnnouncementsP2P campaign: Win featured ads and OKX swag
Campaign period: Oct 28, 2024, 10:00 (UTC+0) - Nov 11, 2024, 10:00 (UTC+0) What are featured ads? Feature ads are ads that receive premium placement at the top of the marketplace, complete with a special badge to grab attention. This maximizes your ad’s visibility and credibility, attracting more potential buyers and traffic to your ads. How do I qualify?Published on 28 Oct 2024Updated on 17 Nov 2025AnnouncementsHow do I import a wallet from Trust Wallet to OKX Web3 wallet?
With the OKX Web3 wallet, you have complete ownership of your assets, and it is accessible on iOS, Android and web browsers.How do I get my secret phrase on Trust Wallet?On the web Log in to your Trust Wallet extension on the web, go to Settings Select View Secret Phrase to get your secret phrase in order to import it to your OKX Web3 wallet View your secret phrase on Trust Wallet extensionOn the app 1.Published on 29 Nov 2023Updated on 12 Sept 2025FAQ92OKX Wallet extension has discontinued support for keyless wallets
Dear OKX users, From April 7, 2025 on, keyless wallets are no longer supported on the OKX Wallet extension. Users with keyless wallets can still access them and manage their assets on the OKX app. Keyless wallets are decentralized wallets, so their assets won’t be affected. For any further questions, please reach out to OKX Wallet customer support. OKX Wallet team April 7, 2025Published on 7 Apr 2025Updated on 17 Nov 2025AnnouncementsSpot copy trading: lead trader FAQ
Please consult your legal/tax/investment professional for questions about your specific circumstances.Published on 18 Oct 2023Updated on 3 Mar 2026FAQ67Smart Arbitrage with staking
The views expressed in this article are solely those of the author and do not represent the views of OKX. This article is not intended to provide any of the following types of advice, including but not limited to: (i) investment advice or investment recommendations; (ii) an offer or solicitation to buy, sell, or hold digital assets; or (iii) financial, accounting, legal, or tax advice.Published on 7 May 2025Updated on 4 Nov 2025Product documentation