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How do I select the correct network for my crypto withdrawals and deposits?
BEP20, BSC, and Binance Smart Chain are all referred to as BNB Smart Chain on this platform.Published on 22 Aug 2023Updated on 9 Apr 202621,387How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on 28 Nov 2024Updated on 10 Sept 202512Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on 17 Oct 2024Updated on 12 Feb 20261,850Building RFQs
Your information will still be visible to OKX and our support team.Who can I select as a counterparty? How do I select them? Under the last leg of your strategy there is some text that reads "Select Counterparties". Tab here opens up the menu with all available counterparties. Who you select here determines which Makers are able to see and submit quotes on your RFQ. By default, all available counterparties are selected.Published on 30 Jun 2022Updated on 9 Apr 202630BRC20 Trading and Inscription FAQ
Here is a simple guide about how to unlock UTXO: Go to Wallet, select BTC, followed by UTXO Select the UTXO assets that you want to unlock, and select Unlock UTXO Note: Select all if you would like to unlock all available UTXO assets Select the UTXO transaction that you want to unlock You can also select Unlock all to automatically unlock UTXOs associated with valueless inscriptions Note: Make sure that the UTXO assets are not linked to valid inscriptions or NFTs to avoid losing connected NFTs orPublished on 20 Dec 2023Updated on 2 Mar 2026817How do I manage BRC-20 assets in OKX wallet? (app)
Select Send to transfer your desired BRC-20 token 4. How do I view and switch my BTC address? Open your OKX App, select Wallet Go to Crypto and select BTC Select BTC from Home > Crypto list 3. Select Switch preferred address to view all your available BTC addresses Note: By default, the Taproot address is displayed. You can also switch to a Legacy address, Nested SegWit address, or Native SegWit address as needed.Published on 22 Aug 2023Updated on 11 Apr 20261,487How do I turn on the Economic Calendar on the original chart?
How to activate the Economic Calendar?Published on 10 Mar 2025Updated on 24 Mar 20263OKX Beginner's Guide
Please refer to our guides on depositing crypto to OKX: How do I make a deposit? (app) How do I make a deposit? (web) Learn more about Travel Rule: How do I unlock my deposit when the Travel Rule additional verification is required? Travel Rule FAQStep 4: Start trading All your assets (e.g. USDT) will be stored in your Funding Account. To trade, you'll need to transfer funds to your Trading Account. How to transfer funds?Published on 20 Mar 2023Updated on 10 Apr 20261,720Unseen City Shirts - The Roses and The Bees - NFT FAQ
NFTs are risky investments and you may lose all your capital.Published on 19 Apr 2024Updated on 8 Sept 202523How do I enable allowlist? (app)
How do I disable the withdrawal whitelist? Open the OKX App, go to Assets > Withdraw > Withdraw crypto > Select crypto Select Address book > Tap Address Settings icon in the top-right corner > Turn off toggle for Allowlist. Follow the on-screen instructions to complete the verification. How do I add a no-verification withdrawal address? When you choose to verify an address in the withdrawal address book, it will be verified for 30 days by default.Published on 14 Aug 2023Updated on 31 Mar 20261,904How do I buy Bitcoin with Raast?
Select Raast, BTC, and your desired fiat type to generate all offered deals. Note: you can further filter the results by indicating your preferred fiat amount. Select your best offer to start the deal. Receive BTC: In the pop-up box, enter the appropriate amount of BTC and your selected payment method, making sure to select Raast in the payment method field. Select Buy BTC to finish your purchase.Published on 12 Mar 2024Updated on 24 Mar 2026222How do I buy Tether (USDT) with fastPay?
Create an OKX account: learn how you can create an account here Verify your OKX account: visit here to find out how you can verify your account Look for the best deals: Ensure the Buy option is selected once in our P2P Trading marketplace. Select fastPay, USDT, and your desired fiat type to generate all offered deals. Note: you can further filter the results by indicating your preferred fiat amount. Select your best offer to start the deal.Published on 12 Mar 2024Updated on 24 Mar 202682OKX wallet FAQ
How do I reset my wallet? You can open your OKX Wallet, and select Menu > Password > Reset wallet. Please note that resetting your wallet means restoring your OKX wallet to its initial state, and wiping out all the seed phrases, private keys, and wallet data. Once the reset is complete, you need to re-enter your seed phrase or private key to access your wallet. Open Menu page3. How do I import a wallet?Published on 24 Aug 2023Updated on 2 Mar 20262,928How to add a payment method to OKX P2P trading?
Knowing how to add your payment method will smoothen your P2P trading process. Learn how you can add your payment method below.Published on 22 Aug 2023Updated on 24 Mar 20261,901How do I check on updates to my support ticket?
How you receive these updates depends on how your ticket was submitted — as a logged-in user or as a guest. Below, we’ll explain how to view and reply to your ticket updates on both the app and website, so you can easily stay on top of every response.How'll you be notified of our updates?For logged-in users When you submit a ticket while signed into your account, you'll have access to all your tickets in one convenient location.Published on 17 Oct 2025Updated on 10 Apr 202647