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How do I become part of the OKX P2P Merchant Program?
To better regulate platform Makers, we recommend that you carefully read the "OKX Platform P2P Merchant Program transaction Code of Conduct" before applying. During the review process, you will be asked questions about platform transaction rules and related procedures. Please prepare in advance to avoid your application being rejected due to insufficient preparation. To become a P2P Merchant...Published on 25 Nov 2022Updated on 29 Jan 2026716How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire.Published on 12 Dec 2024Updated on 15 Oct 202578How do I claim McLaren Race Rewind NFT?
If you haven't created a wallet or need to import your wallet to be part of the McLaren Race Rewind, visit here to learn more.How do I claim the McLaren NFT on OKX Marketplace? Visit the Drops Page and over there, select Claim Select Claim to start the claiming process This will prompt a confirmation signature in your wallet.Published on 13 Jun 2024Updated on 12 Sept 202527How to withdraw, trade and stake WLD tokens on OKX wallet?
The Worldcoin Campaign comprises of 2 parts. Part A offers 2 activities for users to experience trading WLD on OKX Wallet-DEX while Part B offers 1 activity for users to experience staking on OKX Wallet-DeFi. Learn more about it here.Published on 28 Jul 2023Updated on 12 Feb 2026103How do I generate AI artwork on OKX marketplace?
Whether you're a seasoned artist or just discovering your creative side, OKX invites you to be part of this exciting journey into the world of non-fungible tokens, where art knows no bounds. Explore, create, and embrace the NFT revolution with OKX.Published on 13 Nov 2023Updated on 12 Sept 202523How do I manually redeem my funds on the official Portal Bridge website?
Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details Copy the transaction hash Go to the Portal Bridge: Select Resume transaction to access the page where you can search for your transaction hash Head to the Resume transaction to load the transaction hash page Select the network for the Send to part and paste the transaction hash into the search menu Fill in the transaction hash to search for your transaction Toggle on thePublished on 11 Sept 2024Updated on 12 Sept 202528Tokenized stocks FAQ
Submit the order Check the My orders part for your orders, and the My positions option for your holdings OKX Wallet web Select a tokenized stock Enter the amount (minimum $20) Submit the order Check the My orders part for your orders, and the My positions option for your holdings5. Where are my funds after placing a trade? Your assets remain in your wallet until the transaction is executed on-chain.Published on 2 Feb 2026Updated on 16 Mar 20267What's KYC: What to expect and why it matters?
Reverification isn’t a sign of trouble—it’s a routine part of KYC maintenance. You may be asked to verify again to: Reconfirm your identity for account protection Prevent unauthorized access or financial fraud Maintain compliance with updated local and international regulations Rest assured, your data is encrypted and handled in accordance with data protection laws, including GDPR and other global standards.What’s next for KYC?Published on 24 Jun 2025Updated on 6 Apr 202655Why am I asked to confirm my personal details again?
Verifying and updating your personal details is a standard part of our identity verification and compliance review procedures. These processes are essential for ensuring the security of your account and compliance with financial regulations. They help us confirm that your transactions are legitimate and align with your account activity.What details might I need to confirm?Published on 19 Mar 2025Updated on 15 Oct 2025144Beneficial Ownership FAQ
As part of our Know Your Business (KYB) obligations, regulators in the jurisdictions where we operate require us to collect information about your institution’s ownership structure, including intermediate owners, and identify the natural person(s) that ultimately owns and/or controls your institution.What types of documents are acceptable to evidence my institution’s ownership structure?Published on 10 Oct 2024Updated on 1 Dec 20256How do I fix errors when submitting my institutional verification?
If you're unable to proceed as you're waiting for your team to prepare certain documents, you can continue working on other parts of the application. Use the progress bar on the side to navigate and fill out any remaining sections. Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again.Published on 10 Oct 2024Updated on 8 Oct 202560What are Source of Funds (SoF) and Source of Wealth (SoW)?
As part of our ongoing efforts to meet these regulatory requirements, we may need to request additional information and supporting documents related to your SoF and SoW in certain cases.How can I view this questionnaire?Published on 24 Dec 2024Updated on 3 Apr 2026744Crypto available for withdrawal FAQ
You can convert the unavailable funds back to cash and withdraw the equivalent value of recently deposited cash (in local currency) to your linked bank accounts.Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)? Yes, you can still buy, sell and trade on our platform at any time.Published on 25 Jan 2024Updated on 11 Feb 20263,687Why should I choose OKX affiliate program?
We also provide a variety of marketing materials, including banners, links, and landing pages to help you grow your audience.Why should I be part of this affiliate program? Overall, our affiliate program is a great choice for anyone looking to promote a reputable cryptocurrency exchange. With our wide range of trading products, generous commission rates, and marketing materials, it's a great way to earn money through referrals.Published on 19 Apr 2024Updated on 6 Apr 202618OKX P2P user transaction rules
The Platform is not part of any P2P transactions. Users should refrain from using foul and offensive language when using the Platform. This includes, but not limited to, the tools permitting messaging with other users and the customer support live chat, as well as the order comment section.Published on 5 Sept 2023Updated on 24 Mar 20261,026