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How to claim my RL OKXclusive Pass?
.* Terms & Conditions: The OKXclusive Pass (abbreviated as pass) can be claimed from 12 am March 30 to 12 am April 10 (UTC+7) The first 10,000 OKX wallet holders to create an OKX Wallet, verify their age, provide email between the above dates, and are also Rolling Loud ticket holders (“Participant”), will be eligible to claim their pass (an upgraded benefits NFT package) All Participants will be entered into a drawing to win one of a range of prizes which may include, among other things, ticketsPublished on 5 Apr 2023Updated on 12 Sept 202538OKX x McLaren NFT Sweepstakes Terms & Conditions
Shadow Cap 20 £40 / $50 6 MTC Tour 10 £95 / $120 Replica Cap 26 £43 / $54 7 2 GS tickets, paddock tour, driver meet-and-greet (+$1,000 for flights + accommodations) 2 £1,600 / $2,025 Cobranded cap 30 £35 / $45 8 Virtual Driver Briefing 10 £0 / $0 Cobranded cap 30 £35 / $45 9 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 10 MTC Tour 10 £95 / $120 Cobranded cap 30 £35 / $45 11 MTC Tour 10 £95 / $120 Replica Cap 27 £43 / $54 12 Virtual Driver Briefing 10 £0 / $0 Cobranded cap 30 £35 / $45 13 2Published on 25 Apr 2024Updated on 8 Sept 2025607Lead traders FAQ
What's the profit sharing level for lead traders who join for the first time without 30-day trade records? The trader's profit sharing ratio varies with their level, up to 30%. For more details on the levels, please refer to the trader levels guide here.8. If I quit as a lead trader and rejoin later, can I retain my profit sharing level? When rejoining, the AUM from your previous lead trader history will not be considered. You'll be treated as a new trader.9.Published on 6 Sept 2023Updated on 28 Mar 2026119Trading Fee Rules FAQ
For example, if a user’s last 30-day spot trading volume is 10,000,000 USD (meeting VIP 2), the total trading volume for perpetual and expiry futures in the last 30 days is 200,000,000 USD (meeting VIP 3), the last 30-day options trading volume is 5,000,000 USD (meeting VIP 1), the last 30-day spreads trading volume is 150,000,000 USD (meeting VIP 2), and the asset amount is 5,000,000 USD (meeting VIP 4), then the user enjoys the VIP 4 fee level, and all trading across instruments can enjoy the VIPPublished on 22 Mar 2024Updated on 9 Apr 20261,078How do I enable allowlist? (app)
When you choose to verify an address in the withdrawal address book, it will be verified for 30 days by default. Select Change verification period to verify the address permanently. 30 days (default): Withdrawals to this address within 30 days will not require additional verification. When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status.Published on 14 Aug 2023Updated on 31 Mar 20261,904How do I enable allowlist? (web)
After it's disabled, you're able to withdraw to any new addresses.What's the 30-day verification for the withdrawal from the address book? When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status. If no withdrawal is made, its verification will expire and future withdrawals to this address will require security verification. If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date.Published on 14 Aug 2023Updated on 12 Feb 2026417X Layer upgrade and OKT/OKB asset handling FAQ
The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price? Starting from August 15, 2025, OKT held by users will be automatically converted to an equivalent amount of OKB based on the average closing prices of OKB and OKT on the platform from July 13 to August 12, 2025.Published on 13 Aug 2025Updated on 29 Jan 202627What are the rules for P2P order cancellation?
You'll be banned for 15 minutes, 30 minutes, 1 hour, 4 hours, or all day. It'll be cleared at 00:00 on the same day. Trigger Restriction Duration 1st time The number of cancellations reaches the upper limit of the day.Published on 16 Aug 2023Updated on 10 Apr 20261,772World Cup VIP Exclusive Gift Set FAQ
VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set. Submit your shipping information on time: Please provide an accurate delivery address before the deadline specified above.Published on 19 Dec 2025Updated on 10 Apr 2026313What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on 24 Dec 2024Updated on 3 Apr 2026748How can I do spot trading with the Jupyter Notebook?
For more information on how to get details about a certain order, please read our dedicated guide.11.1 Using ordId 1 result = tradeAPI.get_order(instId="BTC-USDT", ordId="497819823594909696") 2 print(result)11.2 Using clOrdId 1 result = tradeAPI.get_order(instId="BTC-USDT", clOrdId="002") 2 print(result)12. How can I cancel an order? For more information on how to cancel an order, please read our dedicated guide.Published on 29 Sept 2023Updated on 10 Sept 2025551How do I use the custom interval feature?
Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature helpPublished on 5 Mar 2025Updated on 10 Sept 20255How do I download my account statements?
The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time. Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on 6 Nov 2024Updated on 1 Apr 202679OKX P2P dispute handling rules
Seller's refusal to release the crypto: OKX customer support will manually release the order after 12 hours if the buyer has paid the correct amount from their account (matching the verified name on their OKX account), but the seller declines from releasing the cryptocurrency, attempting to renegotiate at a higher price except for abnormally low prices (-10% market price).Published on 28 Aug 2023Updated on 11 Mar 20261,112How do I buy and sell crypto with a third party?
Most of the settlement is done on-chain and it takes between 1-30 minutes, depending on the network. Some providers settle off-chain, directly from OKX. You will receive your crypto once the payment is completed.How can I check my order status? You can check your order status on the order page. Most of the settlements are done on-chain and should take up to 30 minutes, depending on the network.Published on 5 Sept 2023Updated on 6 Apr 2026674