It's designed to help maintain market stability and manage system-level risk when normal liquidation processes aren't sufficient.When can ADL happen to me? ADL may occur in situations such as: extreme volatility rapid price gaps stressed liquidity conditions liquidations that cannot be fully absorbed through normal processesWhat does this mean for me as a trader? If ADL is triggered, some positions may be reduced or closed according to platform risk rules and priority methodology.

/USD 0.001 0.0001 Spot ME/USDT 0.001 0.0001 Spot MLN/USD 0.01 0.001 Spot NULS/USD 0.0001 0.00001 Spot NULS/USDT 0.0001 0.00001 Spot PHA/USD 0.0001 0.00001 Spot PHA/USDT 0.0001 0.00001 Spot SATS/USD 0.0000000001 0.00000000001 Spot SATS/USDT 0.0000000001 0.00000000001 Spot ZENT/USD 0.00001 0.000001 Spot ZENT/USDC 0.00001 0.000001 Spot ZENT/USDT 0.00001 0.000001 You are encouraged to adjust your trading strategies based on the above changes.

Situation 1: The identity-verification page asks me to update my ID, but the original document isn't with me. Can I upload a copy, screenshot, electronic ID, or a photo taken previously? Follow the capture method shown on the identity-verification page and submit the original, valid, government-issued document selected on that page.

Start logging in and select Switch verification method (in the app) or Call me instead (on the web). You'll then be able to log in with voice, email, or authenticator app code depending on the platform. Note: this function is not available in certain regions.I want to reset my phone number You can reset your phone number completely, both in your OKX account and on the login page. To do this, follow this guide: How do I reset Two-factor authentication (2FA)?

Formula from the list of options Select Custom Formula from the Advanced option Enter your formula using mathematical operators For instance, you would like to compare SOL’s performance to BTC using SOL/BTC, or evaluate the stronger pair by calculating SOL/BTC – ETH/BTC You can create a formula using up to 10 pairs with +, -, /, and * operations Once a formula is created, the chart dynamically updates with candles that reflect the calculated values in real timeHow does the custom formula feature help me

to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature help me

The funding rate is a mechanism used in X-Perps markets to help keep the contract price closer to the underlying spot price.What's the funding rate for me? Funding isn't the same as a trading fee. It is a periodic payment mechanism between long and short position holders.

With OKX Pay, you can: Save, spend, and send money globally Earn interest in your account balance Pay directly using your OKX Card from your available funds Everything is managed in one app—simple, transparent, and convenient.How can the OKX Card help me save on international travel?

To support the growth of the USD ecosystem and meet our users’ diverse trading needs, OKX is introducing the following USD trading pairs in our spot trading between 9:40 am and 10:40 am UTC on January 27, 2025: DEGEN-USD, PENGU-USD, WLD-USD, RAY-USD, SSV-USD, BOME-USD, ATH-USD, ULTI-USD, MERL-USD, PRCL-USD, MEW-USD, OL-USD, ME-USD, ZKJ-USD, ETHFI-USD.

Select other alternative authentication methods if your SMS code doesn't arriveOn the Web Select call me instead if you can't receive the SMS code Select call me instead if you are unable to receive the code Note: Use a trusted device: If you're already logged in on another device, try completing the OTP verification on that device instead. If the above doesn’t help, you can try to self-reset your mobile number from our App according to our guidance.

Can the wallet store my backup password and retrieve it for me? It's crucial to keep your backup password safe or write down your wallet's seed phrase or private key. If you forget your backup password without noting down the seed phrase, you won't be able to recover your assets.What can I do if I forget my backup password? If you forget your backup password, you can't recover the wallets backed up with this password.

What are the common reasons my invitees fail to establish a binding affiliate relationship with me? The common reasons include: They entered the wrong invitation code during registration, preventing the establishment of the invitation relationship. They completed registration through a paid advertisement channel, which does not allow for the binding of the invitation relationship with you.

I am a twin and the system may have matched me with my twin. What should I do? Contact customer support. State that you are a twin and follow the form instructions to complete a live facial check and provide your own valid identity document.

Are there any conditions that can block me from closing my card? Yes. The system performs the following checks before allowing closure: Pending transactions: If you have any unsettled purchases, refunds, or cashback rewards, you must wait until they are completed. Card blocked: If your card is already blocked for any reason, closure may be prevented — contact Support if needed. Account hold: If your OKX account has a compliance or legal hold, closure cannot proceed.

What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.