All
FAQ
Announcements
Product documents
How to set up basic wallet settings
With this feature, you can easily add wallets and accounts (create a wallet, import a wallet, connect a hardware wallet, use a watch-only wallet), remove wallets, and change wallet and account names. For more information on how to manage a Web3 wallet, please refer to: How do I manage my wallet?(app), How to back up seed phrase and private key?Aug 7, 2025Published on Aug 7, 2025Nov 12, 2026Updated on Nov 12, 2026FAQ23How to set up and use OKX Shield
For eligible users in the EEA launch phase, the maximum reimbursement limit is based on the user's eligible tier: User tier Maximum reimbursement limit Regular users Up to €100,000 VIP 1–3 Up to €250,000 VIP 4–6 Up to €500,000 The limit shown on the OKX Shield page is the limit applicable to that user at that time. Limits may vary by entity and user status. A displayed limit is not a guarantee that every loss will be reimbursed up to that amount.Sep 17, 2026Published on Sep 17, 2026Oct 7, 2026Updated on Oct 7, 2026FAQHow do I set up Offline Mode?
Any withdrawal through these channels is blocked during your protection window: on-chain withdrawals P2P selling API withdrawals Pay top-ups Note: if an API withdrawal starts during your protection window, it's blocked automatically and can't be resumed with facial authentication through the API. You'll need to wait until the protection window ends before retrying.How do I set up Offline Mode?Step 1: Open Withdrawal Security Go to Menu > Account Settings > Security > Withdrawal Security.Jul 7, 2026Published on Jul 7, 2026Aug 5, 2026Updated on Aug 5, 2026FAQ4How do I set up indicators on the chart?
Select Settings to modify an existing indicator To remove an indicator, select the Remove (Cross) option next to settings. To hide the indicator, select the Hide (Eye) option next to the settings.What are the additional tips? You can apply multiple indicators simultaneously. Simply repeat the process for each indicator. Once you've set up indicators, you can save the chart layout for easy access later.Nov 30, 2024Published on Nov 30, 2024Aug 5, 2026Updated on Aug 5, 2026FAQ18How do I set up web withdrawal protection?
Follow the steps below to set up web withdrawal protection.Step 1: Open Withdrawal Protection Log in to OKX and go to Profile → Account Settings → Security → Withdrawal Protection. On the app: On the web:Step 2: Open the web withdrawal protection settings Find Web withdrawal protection under Withdrawal Protection and open the settings page.Oct 22, 2026Published on Oct 22, 2026Oct 22, 2026Updated on Oct 22, 2026FAQ4How do I set up a recurring buy plan?
What's recurring buy and how does it work? Recurring buy allows you to automate your crypto purchases on the schedule of your choice. You can set up a daily, weekly, every 2 weeks, or monthly plan to build your portfolio by purchasing crypto at consistent and fixed intervals. Example: if you set up a plan to buy $30 of BTC weekly starting on a Tuesday, you'll automatically buy $30 worth of BTC every Tuesday that follows.Jan 23, 2025Published on Jan 23, 2025Sep 18, 2026Updated on Sep 18, 2026FAQ53How to set up an OKX Signal Trading bot with TradingView
Any remaining assets from these orders will be returned to your trading account. There are two methods you can opt for when stopping your signal bot. 1. Access the Bot Details Access the Bot details page, and select 'Stop' at the top right corner. 2. Access Bot orders tab Access the Bot orders tab from the Trade page, which is located at the bottom of the page. Congratulations on successfully setting up your Signal Bot with TradingView signals!Aug 30, 2023Published on Aug 30, 2023Aug 5, 2026Updated on Aug 5, 2026Product documentationHow do I set up TP/SL with the Order line?
Using the order line to set Take Profit (TP) and Stop Loss (SL) orders offers you the ability to visually manage your orders and adjust the TP/SL levels directly on the chart, enhancing precision and efficiency. The order line feature on our platform is a powerful tool as it helps you in making informed adjustments and better managing trades. Set up your TP/SL orders with the Order line as below: Open the chart for the selected trading pair, and hover your mouse over the chart.Jun 21, 2024Published on Jun 21, 2024Aug 5, 2026Updated on Aug 5, 2026FAQ179How do I manually set up spot grid trading bots?
Learn how to set it below: Enter the upper and lower price bounds for your desired trading range. Then, enter the number of grids you'd like to fill the range. This will determine the size of the buy and sell orders the bot creates. Next, enter the total amount you want to open a position with and select the relevant cryptocurrency. Note: there's also an option to set how the grid is spaced. Arithmetic will position each grid line at fixed price intervals.Sep 4, 2025Published on Sep 4, 2025Aug 27, 2026Updated on Aug 27, 2026FAQ1How do I manually set up spot grid trading bots?
How can I set the trading bot? Our crypto trading bot allows you to manually determine the grid parameters. This approach can offer greater user control. Learn how to set it below: Enter the upper and lower price bounds for your desired trading range. Then, enter the number of grids you'd like to fill the range. This will determine the size of the buy and sell orders the bot creates.Jun 6, 2024Published on Jun 6, 2024Aug 27, 2026Updated on Aug 27, 2026FAQ214How do I manually set up futures grid trading bot?
Next, enter the grid’s upper and lower price bound, and the total number of grids Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced Several details need to be configured to set up the futures trading bot Arithmetic mode will space grid lines at equal price intervals. For example, if you’re trading BTC with an upper price of 35,000 USDT and a lower price of 25,000 USDT, and 10 grids, each grid line will be 1,000 USDT apart.Jun 6, 2024Published on Jun 6, 2024Aug 5, 2026Updated on Aug 5, 2026FAQ108How to set collateral cryptocurrencies in multi-currency account mode
The collateral crypto setting is specifically applicable to your account’s multi-currency margin mode of your selected-margin account. This setting doesn’t affect collateral used for your loan. If you have institutional loans or credit line, removing a crypto as collateral in your trading account won’t remove it as collateral for loans. In loans, all assets within the risk unit of your trading account will be used as collateral.Jul 19, 2026Published on Jul 19, 2026Aug 5, 2026Updated on Aug 5, 2026Product documentationSetting collateral cryptocurrencies in multi-currency account mode
The collateral crypto setting is specifically applicable to your account’s multi-currency margin mode of your cross-margin account. This setting doesn’t affect collateral used for your loan. If you have institutional loans or credit line, removing a crypto as collateral in your trading account won’t remove it as collateral for loans. In loans, all assets within the risk unit of your trading account will be used as collateral. There are 3 ways to access the margin collateral setting: 1.Mar 6, 2025Published on Mar 6, 2025Aug 27, 2026Updated on Aug 27, 2026Product documentationWho can access X-Perps?
How do I move funds after changing my trading mode? Applies to: moving funds between your Funding account and your Trading account. Go to Assets > Transfer, choose the accounts to move between, enter the amount, and confirm. If the transfer is blocked, keep the exact error message and send it to Support. The message identifies which restriction is holding the transfer, which is what's needed to diagnose it — retrying without it tends to produce the same result.Apr 15, 2026Published on Apr 15, 2026Sep 4, 2026Updated on Sep 4, 2026FAQ5How do I set my preferences?
On the app: Open your OKX app, go to Menu > Account Settings > Preferences > Language On the web: Find the Global on the website to change the language3. How do I switch the quote currency? On the app: Go to Menu in the top-left corner > Select Account settings > Preferences > Currency to select your preferred display currency, such as USD, CNY, EUR and more.Nov 1, 2025Published on Nov 1, 2025Aug 26, 2026Updated on Aug 26, 2026FAQ37