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How do I set up TP/SL with the Order line?
The order line, which is the dotted white line, will hover on the chart.Published on Jun 21, 2024Updated on Dec 3, 2025175Passkey FAQ
If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby. With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3. I updated to iOS 18 but can't create a passkey. What should I do?Published on Mar 19, 2025Updated on Mar 4, 2026117How do I make a deposit? (app)
Deposit details are generated and you can copy the address or scan the QR code. You can select Share to share your deposit details with your friends and family Select share on the Deposit details page Note: Make sure selected crypto and network on both OKX and your withdrawal platform are the same to ensure a successful deposit. Otherwise, you'll lose your assets.Published on Sep 1, 2024Updated on Oct 15, 202586What can help prevent P2P crypto scams and protect my assets?
Avoid scanning QR / providing verification code: Don't scan QR codes or share verification codes with others, as doing so may result in unauthorized access to your account. Please note that our customer service team will never ask you to scan a QR code or provide verification codes through any communication channel. Always stay alert and protect your account information.What are the common types of P2P crypto scams?1.Published on Sep 2, 2023Updated on Feb 12, 20261,459What onboarding information is required for a Trust?
For example: Trust deed Complete the following template to finish verification Sign, scan, and upload the account opening authorization letter (a board resolution containing such authorization is also acceptable) The above information is only used for completing institutional verification. If you have any questions, please contact customer support or send an email to support@okx.com.Published on Oct 13, 2023Updated on Feb 12, 2026113How do I make a deposit? (web)
Select Copy or scan the QR code to make a deposit via the platform you're sending from Note: Due to blockchain confirmation delays, deposits may not be credited immediately. Please be patient and wait for the confirmation process to complete. Make sure selected crypto and network on both OKX and your withdrawal platform are the same to ensure a successful deposit. Otherwise, you'll lose your assets.Published on Aug 13, 2023Updated on Apr 6, 20267,600How do I create passkeys? (web)
Alternatively, you can select Cancel and use your password insteadVerify with another device You'll be prompted to verify using a passkey on another device Scan the QR code with your other device to complete the verification Use another device to scan the QR code Note: to ensure a smoother user experience during passkey verification, we suggest using Chrome or Safari.Published on Aug 16, 2023Updated on Jan 29, 20264,259What's OKX Security Assistant?
If you’re unsure whether a risk item can be safely deleted, prioritize: “Stop loss first (switch to a trusted device) + investigate later (full scan, read descriptions, provide feedback).”Published on Jan 15, 2026Updated on Feb 13, 202613What onboarding information is required for the government-owned enterprise?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a government-owned enterprise need to consider for the onboarding process?Published on Oct 13, 2023Updated on Mar 19, 202661What onboarding information is required for a fund?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a fund need to consider for the onboarding process?Published on Oct 13, 2023Updated on Feb 12, 2026116How do I link an authenticator app?
Before you begin, you'll need to complete email and phone verification first On the app Open the OKX app Go to the Main menu and select Profile and Settings > Security Under Authentication methods, select Authenticator app to start linking your authenticator app Select Authenticator app under Authentication method Open your authenticator app and either scan the QR code shown on the OKX setup screen, or copy the setup key displayed below the QR code and paste it into your authenticator app manuallyPublished on Aug 29, 2023Updated on Apr 6, 202616,030What onboarding information is required for a privately owned company?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a privately owned company need to consider for the onboarding process? Identify all key parties Identify all key parties involved in the privately owned company, including the corporate officers, directors, ultimate beneficial owners, and any authorized users.Published on Oct 13, 2023Updated on Feb 12, 2026277How can I protect myself from scammers?
Over time, they may introduce trading or investment opportunities and encourage you to scan QR codes or register on external platforms. These external platforms are often fraudulent. Once you deposit funds, there is a significant risk of permanent financial loss. If you encounter this behavior: Don't engage further. Don't transfer funds to external platforms. Don't scan unknown QR codes. Report the user immediately through the platform’s reporting or appeal function.7.Published on Aug 21, 2023Updated on Mar 3, 202612,066How do I create passkeys? (app)
If you want to create your passkey on a different device, select Other Options Select iPhone, iPad, or Android device Select iPhone, iPad, or Android device to create a passkey with other mobile devices Use the other device to scan the QR code and complete the authentication Select Security key (only available on iOS devices) Select Security key to create a passkey with your external security key Insert your security key and follow the instructions to create your passkeyVerify with passkey Here'sPublished on Aug 16, 2023Updated on Mar 31, 202612,919What onboarding information is required for the non-profit organization (NPO)?
Sign, scan, and upload the account opening authorization form (a board resolution containing such authorization is also acceptable). Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 12, 202671