You can also locate your ticket in your inbox and join the video verification call directly from the email notification. On the webI can login to my OKX account Log into your OKX account and go to My tickets page Select the Join video call under your Active tickets to join the video call Join video call from your active ticketsI can't login to my OKX account Go to your email and join the video call queue when you're ready.

OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm. To add a new card, refer to How do I buy with debit / credit cards? Note: only debit cards are supported in Singapore and U.S.

Select Settings to modify an existing indicator To remove an indicator, select the Remove (Cross) option next to settings. To hide the indicator, select the Hide (Eye) option next to the settings.What are the additional tips? You can apply multiple indicators simultaneously. Simply repeat the process for each indicator. Once you've set up indicators, you can save the chart layout for easy access later.

Options may vary depending on the widget type Select the trading pair that you want to feature Select Done after the edits If you want to remove a lock screen widget, you can long-press the lock screen > Customise > Find the lock screen widget you want to remove > Tap the delete icon on the widget > Done.

Reinstall the app If the previous steps don’t work: Remove the app from your device Restart your phone Download the latest version from the official app store Log in again Always make sure you back up your recovery phrase or login credentials before uninstalling the app.When should I contact support?

How do I switch the system background color (appearance)? On the app: Open your OKX app, go to Menu > Account Settings > Preferences > Appearance. You can choose Follow System, Light Mode, or Dark Mode to adjust the app background color On the web: On the spot trade page, find the Settings > Theme to adjust the background color2. How do I switch the app/web language?

It’s recommended to handle issues in the following order (from easy to hard): Retry with administrator privileges Restart the system, then make an attempt again; to release locks or reduce resistance Clean based on the risk target type If the alert involves system services, scheduled tasks, or startup items, don’t just delete files—remove them from the corresponding configuration entries first.

Understand the project background: ensure you have a clear understanding of the project background and contact official customer support for confirmation if encountering unfamiliar activities. Adopt safer Web3 practices: avoid unfamiliar links and refrain from authorizing Web3 wallets to unknown third-party applications. Conduct cautionary measures: exercise caution with unfamiliar links or airdrops in your Web3 wallet. Regularly check and promptly revoke authorizations for unfamiliar sites.

This software may be able to modify transaction content in the background, such as the transfer address or amount. Even if the information you see is correct, the transaction that is actually submitted may have been changed. When this type of risk is detected, the system requires you to confirm every transaction personally to help prevent asset theft. Your normal transactions aren't affected; only one additional confirmation step is required.5. Why can't I use Auto-Confirm?

If you and the other side of the trade use different assets, OKX handles the conversion in the background. You don't need to convert anything yourself first. Choosing which asset to trade with doesn't add a charge. The maker or taker fee for your fee tier applies.How do I trade a USD pair with a stablecoin? Applies to spot trading on a USD pair, for example BTC/USD. Go to Spot trading and select a USD pair.

We believe that every creator, regardless of their background, should have an equal opportunity to thrive in the NFT space.Democratizing access NFTs have opened up new possibilities for digital ownership, but the traditional fee structures have often excluded those with limited resources.

If your account already has 10 passkeys, you'll need to remove one before adding a new one.To remove a passkey: Go to the Security > Passkeys Select the passkey and click the remove icon Complete the verification process to confirm the removal Note: If additional verification is required, the review process may take up to 24 hours. You'll be notified once it's completeMore info about Passkeys Passkeys work differently for DEX trading wallet and Pay.

Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet. How long do I have to claim my collectible? Each collectible is open for 72 hours. Opens - 22.04 10AM BST Closes - 25.05 9:59 BST When will the rarity of my NFT be revealed? The rarity of your NFT will be revealed on 27.04.

In the Additional Background Information section, clearly explain: Who owns the main funds in the account How the funds were transferred to you Why the funds were deposited into your account Once your complete documentation is received, your case can be reviewed and tailored assistance can be provided.

Customer Due Diligence (CDD) Share basic background details such as: Your occupation Your source of income How you plan to use the platform (for example, trading, staking, holding) These details help us tailor services and spot abnormal behavior3.