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Formal Complaint Handling Process - OKX EEA
In terms of OKX processes, we will generally provide our final response letter to the complaint filed within 15 Business Days, if for whatever reason it is not possible, we will keep you informed of the new timeline to issuing the final response letter.Jan 23, 2025Published on Jan 23, 2025Aug 5, 2026Updated on Aug 5, 202620Where do I find limits, fees and processing time details for cash deposit?
The processing time as shown on the deposit method selection for the app The processing time as shown on the deposit method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalMay 23, 2025Published on May 23, 2025Aug 5, 2026Updated on Aug 5, 202633Where do I find limits, fees and processing time details for cash withdrawal?
The processing time as shown on the withdrawal method selection for the app The processing time as shown on the withdrawal method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalMay 23, 2025Published on May 23, 2025Aug 5, 2026Updated on Aug 5, 202651Where can I find details about cash withdrawal limits, fees, and processing times?
The processing time as shown on the withdrawal method selection for the app The processing time as shown on the withdrawal method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalApr 13, 2026Published on Apr 13, 2026Aug 5, 2026Updated on Aug 5, 20263McLaren Race Rewind Singapore Winners
We're delighted to open up a special minting period for the audience that attend Singapore TOKEN2049 on September 18th and 19th, 2024. Those who attend the event and download the OKX Wallet are eligible to claim the Singapore GP digital collectible. This collectible is designed to showcase the McLaren x OKX Special livery. Winner Selection: All customers that participate are entered into a random selection generator.Sep 18, 2024Published on Sep 18, 2024Aug 26, 2026Updated on Aug 26, 202613How do I deposit USD with an international wire transfer?
Where do I find limits, fees and processing time details for cash deposit? Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.Dec 31, 2024Published on Dec 31, 2024Aug 5, 2026Updated on Aug 5, 20269Forced liquidation FAQ
Liquidation clearance fee: the maintenance margin calculated at the moment liquidation is triggered, based on the mark price and the tier the position is in. The higher the tier, the larger this fee. Notes: Closing a position manually doesn't incur the two liquidation-related fees above, but normal trading fees are still charged as usual. The liquidation clearance fee is a normal expense within the rules and is not refundable.Sep 3, 2026Published on Sep 3, 2026Oct 5, 2026Updated on Oct 5, 20266What is OKX Wallet Auto-Confirm?
The system may require biometric authentication or a password for the first transaction after the app active period, the first transaction after unlocking the browser extension wallet, transactions exceeding the daily limit, and certain special security-risk scenarios. Examples of special security-risk scenarios If we detect software on your phone that may modify app behavior, the system automatically disables Auto-Confirm to protect your assets.Sep 25, 2025Published on Sep 25, 2025Sep 7, 2026Updated on Sep 7, 2026846Unseen City Shirts - The Roses and The Bees - NFT FAQ
Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT. Disclaimer No purchase or payment necessary. This is not investment advice. Your investment will be unprotected if something goes wrong. Past performance is not indicative of future returns. Capital gains tax may be due. NFTs are risky investments and you may lose all your capital.Apr 19, 2024Published on Apr 19, 2024Aug 26, 2026Updated on Aug 26, 202624How do I generate AI artwork on OKX marketplace?
This platform allows artists to display their work and lets art lovers find and buy special digital items. In this article, we will explore the creative options and freedom that OKX's NFT marketplace offers. Embrace Your Inner Creator: One of the most exciting aspects of the OKX NFT marketplace is its inclusive nature. Here, anyone can be a creator, whether you're a professional artist or just passionate about making art.Nov 13, 2023Published on Nov 13, 2023Aug 5, 2026Updated on Aug 5, 202623Unseen City Shirts - Blue Moon - NFT FAQ
Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6. How long do I have to claim my Unseen City Shirts – Blue Moon NFT? Each collectible is open for 72 hours. Opens - 29.04 10AM BST Closes - 02.05 9:59AM BST7.Apr 25, 2024Published on Apr 25, 2024Aug 26, 2026Updated on Aug 26, 20262Trading Bot Marketplace FAQ
In conclusion, the Trading Bot Marketplace on our platform is a pivotal feature that caters to a diverse audience, simplifies the trading process, and can enhance the overall user experience. By providing an accessible entry point for beginners and advanced tools for seasoned traders, we continue to innovate in the dynamic world of cryptocurrency trading.Jun 13, 2024Published on Jun 13, 2024Aug 5, 2026Updated on Aug 5, 202653Event Contracts Between settlement FAQ
If an unscheduled trading halt, early close, stale price, or other underlying market disruption occurs, the event also enters dispute review and OKX determines the final settlement price under the manual settlement procedure.What are the special rules for XAU (Gold) contracts? Gold's underlying market follows fixed trading sessions and holiday closures. OKX references the XCEC Holiday Calendar to identify scheduled non-trading days for the XAU index.Apr 16, 2026Published on Apr 16, 2026Aug 26, 2026Updated on Aug 26, 20262Event Contracts Hit settlement FAQ
If an unscheduled trading halt, early close, stale price, insufficient data, or other underlying market disruption occurs, the event enters dispute review and OKX determines the final settlement price under the manual settlement procedure.How is a dispute triggered and processed? A dispute can be triggered automatically (e.g., missing index price or a risk-control rule is triggered) or manually (anomaly detected by the platform or user complaint via ticket).Apr 16, 2026Published on Apr 16, 2026Aug 26, 2026Updated on Aug 26, 2026How do I secure my exchange account?
The password should be 8–32 characters long, and include a number, a lowercase letter, an uppercase letter and a special character. Once done, select Sign up to proceed. In the example above, we use an email address to create a new account. After you select Sign up, you'll receive a verification email from us to the address you provided. Check your email for the six-digit verification code, enter it in the required field, and select Continue to complete the registration process.2.Jun 12, 2024Published on Jun 12, 2024Aug 26, 2026Updated on Aug 26, 20261,451