All
FAQ
Announcements
Product documents
What's mark price vs last price vs index price?
X-Perps trading uses multiple price references. Understanding the difference is important because different functions may rely on different prices.What's last price? The last price is the price of the most recent executed trade in the market. It's useful for: seeing recent trade activity charting and short-term market behaviourWhat's index price? The index price is a reference price derived from...Published on Apr 15, 2026Updated on Sep 4, 20261TradFi X-Perps vs Real Stocks FAQ
Are OKX TradFi X-Perps the same as real stocks? No. OKX X-Perps are expiry future contracts that track the economic performance of an underlying share, ETF, or commodity reference. When you trade an X-Perp on AAPL, TSLA, or NVDA, you don't own Apple, Tesla, or Nvidia shares. You hold a derivative position linked to the price movement of the underlying share.Do I own the underlying share when I...Published on Jun 9, 2026Updated on Aug 13, 2026Spot margin vs X-Perps: which one should I choose?
A withdrawal that leaves your margin ratio comfortable has no effect on your position; one that pushes it low enough can bring you closer to liquidation, or be blocked. Check your margin ratio before withdrawing, not after.Should I choose spot margin or X-Perps?Published on Sep 3, 2026Updated on Sep 3, 2026How do I start trading X-Perps on OKX?
It covers: Placing a trade from the chart Placing a trade from the order panel Choosing limit vs market Setting take-profit / stop-loss (TP/SL) Reviewing liquidation price Cancelling an order if you change your mindBefore you place an X-Perps order Please make sure: Your appropriateness assessment is completed (required before accessing X-Perps) You have selected the correct X-Perps contract Your funds are in the correct account path (most setups require a transfer from Funding to Trading) Your marginPublished on Apr 9, 2026Updated on Sep 4, 20261Why was my X-Perps order rejected?
Verify your available margin and account type (Funding vs Trading). Review order size, price, and trigger parameters. Check whether any risk-control or regional restrictions apply. Adjust the order and try again, if appropriate. If the issue continues, contact OK Assistant and share the details (product / contract, timestamp, order type, and a screenshot or error message if available) with our Customer support. To learn more about OKX products, visit here.Published on Apr 9, 2026Updated on Aug 5, 2026What's a private key/seed phrase?
A seed phrase can derive all private keys — but no private key can reverse back to the seed phrase.Seed phrase vs private key Seed phrase Private key Format 12, 18, or 24 English words in a specific order A 64-character hexadecimal string Controls The entire wallet: all chains, all addresses A single address on the corresponding chain Restores All accounts in the wallet Only the assets on the address linked to that private key Use case Switching devices, restoring the entire wallet Importing a specificPublished on Aug 24, 2023Updated on Aug 4, 20263,133X-Perps fees overview: trading fees, funding, and other costs
If your result looks different than expected, check below in your app: executed entry and exit details fees charged on executions funding payments (if applicable) time held vs relevant funding settlement times partial fills or partial closesImportant note Fee schedules, funding rates, and applicable product mechanics can change over time and may vary by product, account status, region, and platform configuration. To learn more about OKX products, visit here.Published on Apr 9, 2026Updated on Sep 1, 20261How do I enable allowlist? (app)
Whitelist vs. No-Verification Address: These settings are independent and do not affect each other. New Address Withdrawal Lock: If New Address Lock is enabled, newly added whitelist addresses cannot be used for withdrawals for 24 hours, adding extra security.Published on Jul 31, 2026Updated on Aug 5, 20266X Layer FAQ
Which address should I use now, XKO vs. 0x? Product support status Guidance Products that support XKO-prefix addresses • XKO-prefix addresses and 0x EVM addresses are supported simultaneously. • Users are recommended to prioritize using XKO-prefix addresses for a better product experience.Published on Jan 29, 2026Updated on Aug 13, 202614Event Contracts Hit settlement FAQ
Note: the price trend of the corresponding underlying asset should be based on the high and low prices of the candlestick (K-line) chart. The line chart only shows the closing price — the highs and lows between two adjacent points are not displayed on the line.What are the special rules for XAU (Gold) contracts? Gold's underlying market follows fixed trading sessions and holiday closures. OKX references the XCEC Holiday Calendar to identify scheduled non-trading days for the XAU index.Published on Apr 16, 2026Updated on Aug 26, 2026How do I add funds from portfolio to my Pay balance?
If your Pay balance is low, you can top it up anytime from your portfolio. Users need to set up Pay before they can add funds from the portfolio function.How do I add my funds?Published on Jan 22, 2026Updated on Sep 11, 20269How do I automate grid trading strategies on futures grid trading bot?
By automatically buying low and selling high, users can make money from the difference in prices in rapidly moving markets. The trading bot’s futures grid mode creates a grid of price levels at which to trade. You can either set these yourself or use our backtested AI strategy. When the price moves up, the bot executes orders based on your chosen strategy. If you've selected a long position, the bot will aim to buy and profit from further price increases.Published on Sep 4, 2026Updated on Sep 4, 2026What's OKX Security Assistant?
Below are the best practices when it comes to handling risky situations: What the OKX Security Assistant displays when there's a riskSingle-item uninstall vs. one-click uninstall Single-item uninstall: suitable when there are only a few risk items and you want to confirm their sources one by one.Published on Jan 15, 2026Updated on Aug 25, 2026159Why did I pay more than the market price? Spread, price protection and quotes that won't load
Applies to: Spot pairs with low trading activity. The last price only changes when a trade happens. On a pair with little activity the price can sit unchanged for hours, and the candlestick chart can show flat stretches or gaps where no trades occurred. This isn't a display fault. To check for yourself, look at the 24h volume and the order book. If volume is low and the book is thin, the chart is showing that there were no trades in those intervals.Published on Sep 4, 2026Updated on Sep 4, 2026Pay wallet auto top-up FAQ
You can also enter the page through the low balance alert on the Pay page as well Auto top-up on the Balance details page of Pay Low balance alert banner on Pay page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Auto top-up page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Details of your auto top-up on the confirmation page Once all good, proceedPublished on May 14, 2026Updated on Aug 26, 202617