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Individual identity verification eligibility, review time and supported identity documents
Passports, national identity cards, driving licences, residence permits, and other government-issued documents are common examples, but the exact list shown on your page is definitive. Some jurisdictions, including Türkiye and the UAE, have more specific document requirements.2. My identity verification is still under review. What should I do? Most reviews complete quickly, but some require additional checks. Monitor the identity-verification page, homepage, and registered email.Aug 28, 2026Published on Aug 28, 2026Nov 5, 2026Updated on Nov 5, 202613What's OKX Security Assistant?
Full disk scan (recommended): use trusted security software, update virus definitions, and perform a full scan Reinstall the operating systemHow do I self-check for trojans or address tampering risks? If you encounter situations such as “deposit or withdrawal address appears to be replaced” or “address changes after pasting,” perform the following checks:Compare addresses across devices Compare the deposit or withdrawal addresses shown in the app and on the official website.Jan 15, 2026Published on Jan 15, 2026Aug 25, 2026Updated on Aug 25, 2026173My account says “We need to know more about you.” What should I do?
Document Quality and Validity Unless the task or an entity-specific section states otherwise, Source of Funds documents should generally have been issued within: Six months for EEA accounts Three months for non-EEA accounts The task page provides the definitive requirements. Tax returns, sale agreements, inheritance records, and other event-based documents may have different validity periods. Submit a complete, readable, unlocked original PDF, scan, or clear photo.Aug 28, 2026Published on Aug 28, 2026Sep 15, 2026Updated on Sep 15, 20265How do I start trading cryptocurrency on OKX with Smart Trading?
Despite being hands-on, signal trading definitely doesn't lack in the automation aspect. After directly integrating with TradingView and aligning the trading signals with your preferred strategy and risk tolerance, trades will then be made automatically based on your pre-planned inputs. This gives crypto traders the benefit of employing their crypto market knowledge and saving time with trade automation.Apr 7, 2024Published on Apr 7, 2024Aug 5, 2026Updated on Aug 5, 202678EEA VIP Referral Campaign Terms and conditions
Definitions In these Promotion Terms: “Campaign Page” means the VIP Referral page in the OKX app , including the reward and eligibility information displayed there; “Calendar Quarter” means each three-month period ending on 31 March, 30 June, 30 September or 31 December; “Invitee” means an eligible person invited to the Promotion by a VIP Referrer; “Qualified Invitee” has the meaning given in clause 4; “Trial VIP” means a user who has temporarily received an OKX VIP tier, including through a VIPSep 17, 2026Published on Sep 17, 2026Sep 17, 2026Updated on Sep 17, 20261DEX Referral FAQ
OKX Wallet reserves the right to adjust referral program rules based on market conditions, including but not limited to: Commission rates Tier upgrade/downgrade standards Invitee discount ranges Violation behavior definitions Pre-adjustment Commitments: Users will be notified in advance via announcements. Major adjustments will have reasonable transition periods. Already-established referral relationships remain valid.Dec 31, 2025Published on Dec 31, 2025Oct 13, 2026Updated on Oct 13, 20267
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