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Why is my deposit locked?
Deposit locked due to P2P T+N risk control being triggered When you're buying crypto through P2P trading, our risk control system will comprehensively assess your transaction risks and impose N-day restrictions on the withdrawal and P2P sales of the equivalent amount of assets in your transaction. It's recommended that you wait patiently for N days and the system will automatically lift the restriction.2.Dec 19, 2023Published on Dec 19, 2023Aug 26, 2026Updated on Aug 26, 20261,010What's the Spot Grid bot and how do I use it?
Time Description Bot Orders T=0 User defines the Grid Bot Parameters Grid Bot Parameters Trading Pair : BTC/USDC Initial Investment Mode : Quote Currency Initial Investment Amount : 10000 USDC Trigger Price : Instant Current Price (BTC/USDC) : 100000 USDC Price Range : 90000 - 120000 USDC Number of Grids : 6 Since the Bot's start condition is Instant, the Bot starts to place order as soon as it's created.Oct 3, 2025Published on Oct 3, 2025Aug 5, 2026Updated on Aug 5, 202619What's the Spot DCA bot and how do I use it?
Example of a bot order with safety and take profit levels: Buy at 100,000 USDT with safety orders below and a take profit at 105,000 USDT Time Description t=1 The bot places 3 limit buy safety orders and a take profit limit order Note that the stop loss at the moment is 97000. Let's say the price falls to 97900 which means that 2 of the safety orders are filled. In addition, we assume that the limit order gets filled at 97900.Oct 3, 2025Published on Oct 3, 2025Aug 27, 2026Updated on Aug 27, 202617World Cup VIP Exclusive Gift Set FAQ
Delivery times may vary depending on merchandise production schedules and logistics conditions.FAQHow do I choose the size of my merch t-shirt? You may refer to the table below as a guide to selecting your t-shirt size:How do I claim my gift set ? You may submit your shipping information via the designated event page under My Rewards > Merch. Please follow the instructions provided therein to ensure timely shipment.How do I track the delivery of this merch?Dec 19, 2025Published on Dec 19, 2025Aug 5, 2026Updated on Aug 5, 2026323How do I download my account statements?
Statements can only be downloaded on a T+1 basis. If you need a statement for today's transactions, it'll be available for download starting the following day. Select Export after selecting your preferred date Once the statement is ready, you can select Download to download the statement Note: the statement might take some time to generate. Select Download to download the statementI want to download trading history Trading History shows any changes to your balance related to trading activity.May 21, 2026Published on May 21, 2026Oct 16, 2026Updated on Oct 16, 2026147AI Builder Program Integration Guide
Commission is settled automatically every hour (T+1 hour) and distributed in USDT to the account linked to the AI Builder Code. The dashboard shows each attributed trade and its commission details in real time.Aug 21, 2026Published on Aug 21, 2026Sep 2, 2026Updated on Sep 2, 20269What's OKX VIP and how do I qualify for it in Europe?
The system updates the tier daily on a T+1 basis. Please refer to the official VIP tier page for the applicable thresholds.Can you give me permanent VIP status? Permanent VIP status cannot be gifted or manually assigned. Your VIP tier is reassessed daily based on your account assets and trading volume over the past 30 days. If you meet the applicable threshold, your tier will be upgraded or maintained automatically; if you no longer meet it, your tier may be adjusted.Oct 20, 2026Published on Oct 20, 2026Oct 23, 2026Updated on Oct 23, 2026
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