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Pay wallet auto top-up FAQ
You can also enter the page through the low balance alert on the Pay page as well Auto top-up on the Balance details page of Pay Low balance alert banner on Pay page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Auto top-up page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Details of your auto top-up on the confirmation page Once all good, proceedPublished on May 14, 2026Updated on Aug 26, 202617What's auto-deleveraging (ADL) and when can it happen to me?
Auto-deleveraging (ADL) is a risk-management mechanism that may be used in extreme market conditions, depending on the platform's liquidation and insurance framework. It's designed to help maintain market stability and manage system-level risk when normal liquidation processes aren't sufficient.When can ADL happen to me?Published on Apr 9, 2026Updated on Aug 14, 20261How do I fix errors when submitting my institutional verification?
Complete these fields manually, avoiding any auto-fill features. Missing information may cause your application to be declined or remain marked as In progress. Double-check that all required fields are accurately completed. If you're unable to proceed as you're waiting for your team to prepare certain documents, you can continue working on other parts of the application. Use the progress bar on the side to navigate and fill out any remaining sections.Published on Oct 10, 2024Updated on Aug 25, 202662How do I avoid liquidation with trading tools and features?
Utilize auto-deleveraging (ADL): our ADL system automatically reduces your leverage to help prevent liquidation. Risk management tools: use our built-in risk management tools, such as portfolio margin and position builder, to better manage your positions.What happens if you get liquidated? If liquidation occurs, we'll close your positions at the current market price to cover your losses. Any remaining funds after covering the loss will be returned to your account.Published on Aug 2, 2024Updated on Aug 13, 202617Understanding OKX's Security Fund
The Security Fund is critical because it: Prevents Auto-Deleveraging (ADL): By covering the shortfall, the Security Fund reduces the pressure on the system having to engage the Auto-Deleveraging (ADL) mechanism. ADL is a last-resort process used by exchanges that forcibly closes profitable traders' positions to cover the losses of bankrupt accounts, which can disrupt the market and penalize non-liquidated users.Published on Mar 25, 2026Updated on Aug 5, 20266How do I unlock my deposit when the Travel Rule additional verification is required?
Select or input the third-party channel name in the Exchange platform field Select I'm the sender checkbox and your legal name will auto-display in the First name and Last name field, then select Submit Fill in all the necessary sender's information Under certain circumstances, you're required to select your country or region of residence in the Country/region field Once your additional verification is successful, your deposit will be unlocked Once your deposit is unlocked, you can convert it intoPublished on Apr 29, 2024Updated on Aug 5, 20262How do I level up my trades with Mizar?
Trailing Take Profit, multi-stop-loss steps, and auto-stop loss breakeven are some of the functionalities that the Mizar Smart Trading Terminal offers its users. Paper Trading: Mizar users can test their bots and strategies with Paper Trading. This advanced system simulates trading conditions, and lets traders test their ideas without committing capital.What's the pricing for Mizar like? Mizar is 100% subscription free, and all tools are available for everyone.Published on Mar 28, 2024Updated on Aug 5, 20265Event Contracts FAQ
Up and Down orders are automatically mapped to the opposite side of the order book using the formula (1 − price), sharing liquidity: Up Ask 0.66 → auto-mapped to Down Bid 0.34 (= 1 − 0.66) Down Ask 0.38 → auto-mapped to Up Bid 0.62 (= 1 − 0.38) This means a sell order placed on the Up side simultaneously provides buy-side liquidity for the Down side, significantly deepening market liquidity. Example: A user places a sell order for 200 Up shares at 0.70 USDT.Published on Apr 16, 2026Updated on Sep 3, 20262Affiliate FAQ
Auto-upgrade to affiliate. Once you reach 5 valid invitees, we upgrade you automatically, with no separate eligibility review. This is normally the faster route.How are affiliate rewards calculated? The Affiliate Programme supports 2 incentive models in Europe, subject to jurisdictional availability: Commission-based (CPS, Cost Per Sale) — rewards are calculated on the eligible trading fees generated by invitees sourced from applicable jurisdictions.Published on Sep 1, 2026Updated on Sep 15, 2026What is Proof of Reserves (PoR) user snapshot data?
position mode: isolated - auto transfers Buy 10 ETH at 1,406.93 and use ETH as margin, 10x leverage.Published on Nov 17, 2023Updated on Aug 13, 20261EEA Spot Margin FAQ
When auto-borrow is enabled, OKX uses the available amount of the required crypto first and automatically borrows only the remaining amount needed to fund your order. This means selecting 2x, 5x or 10x doesn't necessarily mean every trade will use exactly that level of leverage.Published on Dec 12, 2025Updated on Sep 10, 2026How do I use recurring buy trading bot?
This can ensure the recurring buy bot runs on auto-pilot, and prevent you from closing the bot manually to prevent buying cryptos outside of their preferred price range, ensuring a strategic purchase each time. Set the preferred criteria in the Buying price range sectionPublished on Aug 30, 2024Updated on Aug 5, 2026600How can you protect yourself from a phishing attack?
After entering the legitimate website address in the browser, the user will be auto-redirected to the phishing website address. If the user isn't aware of this, the attack is successful. Phishing websites (fake official sites), learn more here How can you protect yourself from phishing website scams? Phishing SMS (impersonating official notifications), learn more here How do I stay safe from phishing SMS using the name OKX?Published on Aug 17, 2023Updated on Aug 26, 20263,865How do I use Trading bonus?
Other modes need to be switched to futures mode before activation.Trading bonus usage rules Auto-deduction: after opening a position, the system automatically prioritizes using your trading bonus. No manual action required. Deduction order: trading fees and losses are deducted from the trading bonus first. Once the trading bonus is exhausted, your own assets will be used. Profit handling: when closing a profitable position, your trading bonus balance remains unchanged.Published on Mar 8, 2024Updated on Sep 15, 20261,342OKX Referral Program FAQ
If the referral code still isn't auto-filled at sign-up, they can enter it manually in the referral code field.19. How do I join the referral program? What are the steps? Open the Referral page in the OKX App or on the website, then copy your referral code or link and share it with friends. Your friend completes sign-up through your link, or enters your code during sign-up.Published on Sep 9, 2026Updated on Sep 17, 2026