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Google Pay – Additional Terms
Service Relationship Google Pay is a service of Google LLC (“Google”). Google is not the issuer of the OKX Debit Card ("Card") and bears no responsibility for Card transactions or disputes. Token Provisioning & Removal Google creates a virtual card number (“token”) when you add the Card. We may refuse, suspend, or delete a token if we suspect fraud, you breach the Cardholder Agreement, or where required by law or card-scheme rules.Aug 8, 2025Published on Aug 8, 2025Aug 5, 2026Updated on Aug 5, 202615How do I buy crypto with Google Pay?
How do I add my card to Google Pay? You can refer to the instructions in the official Google Pay support documentation here to add your Visa or Mastercard to Google Wallet.2. Why am I unable to use Google Pay to purchase crypto? Google Pay is supported on Android devices and the web. It’s available to customers who have completed account verification. If you’re using an unsupported device or haven’t verified your account, Google Pay won’t be shown as a payment option.3.Jul 22, 2025Published on Jul 22, 2025Aug 4, 2026Updated on Aug 4, 20265How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
When you recall your first backup password, you can continue using it to restore wallets.How do I back up my wallet with iCloud, Google Drive or Huawei Cloud? If you choose to back up your wallet with iCloud or Google Drive, you'll store your wallet's seed phrase safely in your iCloud, Google Drive or Huawei Cloud. To back up your wallet with iCloud, Google Drive or Huawei Cloud, you need to set a password to protect your seed phrase.Jan 12, 2023Published on Jan 12, 2023Aug 5, 2026Updated on Aug 5, 202610,198Guide to ID and selfie photos for identity verification
If you're required to provide a selfie holding an ID during the verification process, make sure you follow the instructions below: The ID you're holding should be the same as the one you photographed in the steps described above; The photo side of your ID should be facing towards the camera; Take your selfie in a well-lit space; Make sure the info on your ID is clearly legible; Make sure your face is fully visible, unobstructed by masks, hats, or glasses, etc.; Make sure your ID isn't blocking yourOct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 202614,734How do I use a physical security key to protect my account?
., Google or Microsoft), losing access to the account could expose the authenticator.Jan 10, 2025Published on Jan 10, 2025Aug 25, 2026Updated on Aug 25, 202623,416How to fix passkey error 50162 on Android devices
Once this is done, proceed to the next step: deleting the damaged passkey in your Google Password Manager.How do I delete the damaged passkey in my Google Password Manager? Note: Delete the same passkey in Google Password Manager is a very important step. If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app.Dec 8, 2025Published on Dec 8, 2025Aug 26, 2026Updated on Aug 26, 20265,161What's OKX Card?
The OKX Card is designed to reduce common travel costs: Spend directly from a USD balance with no additional markup Smart top-ups that aren’t treated as traditional currency exchange No surprise fees when paying abroad This makes international spending more efficient and predictable.Where can I use the OKX Card?Mar 24, 2026Published on Mar 24, 2026Oct 22, 2026Updated on Oct 22, 2026328Disabling cloud sync on your authenticator app
Google Authenticator (iOS & Android): Open Google Authenticator and select the Profile icon in the upper right corner to check if you're logged into a Google account: Not logged in: cloud sync is automatically disabled, and no further action is required. Logged in: cloud sync is enabled by default. Log out of your Google account to disable it.Microsoft Authenticator Cloud sync is disabled by default.May 12, 2023Published on May 12, 2023Aug 25, 2026Updated on Aug 25, 20265,675How do I verify an individual account?
They must meet the following criteria: Include your full name, date of birth, issue and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo (sharp and non-blurry) All corners of the document must be visible Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame Nothing obstructs your face, such as masks, glasses and hats.Sep 25, 2023Published on Sep 25, 2023Aug 25, 2026Updated on Aug 25, 202632,221How do I verify my identity with SPID?
Select your certified SPID providers Enter your SPID username and password Key in your registered SPID details Review your details and confirm the submission of your information for verification Go through and confirm your details before the selfie verification Proceed with selfie verification Only proceed with the selfie verification once you're ready Frame your face and follow the on-screen instructions Remember, your face must be uncovered—no glasses, accessories, or glare.May 2, 2025Published on May 2, 2025Aug 5, 2026Updated on Aug 5, 20269Passkey FAQ
Change your Google Password Manager PIN: On your computer, open Google Chrome > Settings > select Change Google Password Manager PIN from the left-hand or bottom menu.14. Why can't I use my passkey on Chrome? If you created your passkey using Chrome Password Manager and OKX keeps prompting you for a password or PIN, it's not OKX asking — it's Chrome (or a browser extension) requesting access to its own passkey vault.Mar 19, 2025Published on Mar 19, 2025Aug 26, 2026Updated on Aug 26, 2026200How do I link an authenticator app?
You can use any authenticator app you prefer, such as Google Authenticator or Microsoft Authenticator.How do I download the Authenticator App?May 21, 2026Published on May 21, 2026Aug 5, 2026Updated on Aug 5, 20264OKX Card Subscription Cashback FAQ
Note: Paying through an in-app purchase (for example, App Store or Google Play) can cause the transaction to be recorded under the app store's merchant name (such as an Apple or Google bill payment) rather than the subscription provider. When that happens, the payment won't qualify for subscription cashback. Always subscribe directly to the provider's website. Subscribe to the monthly plan as the reward cap is set per calendar month.Aug 19, 2026Published on Aug 19, 2026Nov 10, 2026Updated on Nov 10, 20269How Do I Fix a Corrupted OKX Wallet Browser Extension?
Restore your wallet using the recovery phrase or private key, then delete the backup folder created in Step 2.Google Chrome In the browser address bar, enter: chrome://extensions/ Locate the corrupted OKX Wallet extension and note its Extension ID. Open File Explorer and navigate to: C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings Locate the folder named after the Extension ID from Step 1. Copy it to another location as a backup.Jun 26, 2026Published on Jun 26, 2026Aug 5, 2026Updated on Aug 5, 202639Social Login FAQ
Does OKX receive my Google or Apple password? No. Google and Apple are used only for authentication and account identification. OKX does not receive or store your Google or Apple account password.8. What should I do if my social account is suspended or I can no longer sign in? Keep the social account used to create the wallet secure and accessible.Sep 7, 2026Published on Sep 7, 2026Nov 5, 2026Updated on Nov 5, 202624