It's designed to help maintain market stability and manage system-level risk when normal liquidation processes aren't sufficient.When can ADL happen to me? ADL may occur in situations such as: extreme volatility rapid price gaps stressed liquidity conditions liquidations that cannot be fully absorbed through normal processesWhat does this mean for me as a trader? If ADL is triggered, some positions may be reduced or closed according to platform risk rules and priority methodology.

If you don't currently have any supported original document with you, complete the update after you retrieve one.Situation 2: The page gives me a deadline, but I can't access my original document yet. What should I do? Check whether the page offers another original document type (such as passport) that you currently have. If it does, select that document and follow the on-screen capture steps.

We don't issue physical cards. 👉Learn more and apply for your OKX Card What's OKX Pay and how does it work with the OKX Card? OKX Pay is your digital dollar account built into the OKX app. With OKX Pay, you can: Save, spend, and send money globally Earn interest in your account balance Pay directly using your OKX Card from your available funds Everything is managed in one app—simple, transparent, and convenient.How can the OKX Card help me save on international travel?

Note: Dispute-triggered reissues don't count toward your monthly replacement limit. 7. How many times can I replace my card? Self-service replacements: up to 2 times per calendar month. Dispute-related reissues: exempt from the monthly limit. If you close your card (through any method) more than 3 times in a month and attempt for the fourth time, you'll not be able to do it. 8. Will I be notified when my card is replaced? Yes.

Select other alternative authentication methods if your SMS code doesn't arriveOn the Web Select call me instead if you can't receive the SMS code Select call me instead if you are unable to receive the code Note: Use a trusted device: If you're already logged in on another device, try completing the OTP verification on that device instead. If the above doesn’t help, you can try to self-reset your mobile number from our App according to our guidance.

Can I verify my address using a letter or package that was sent to me? No. To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. We are collecting your estimated amount as a reference point and we understand that your use of the platform may change later.12. How do I check my identity verification information?

Can an exception be made for me? No. You must be at least 18 years old, or meet the minimum legal age shown on the registration page. Parental or guardian consent, financial circumstances, and other personal reasons can't be used to make an exception. Don't use a parent's, guardian's, or another person's identity information to register.9. Is there a maximum age for registration? Being older than the applicable minimum age is not normally, by itself, a reason that you can't register.

You don't need to claim them manually. Task completion and reward issuance records can be updated at different times, and the reward status can take up to 48 hours to update. Go to Referral > My referrals to check the task and issuance records. Issued rewards should also appear in your asset account or Rewards center > My Rewards.9. My friend completed the task before the deadline. Why is it shown as expired?

You need to meet at least two of the following: your portfolio of financial instruments, including cash deposits, exceeds EUR 500,000 you've carried out transactions of significant size on the relevant market at an average frequency of 10 per quarter over the previous four quarters you've worked for at least one year in the financial sector in a professional role requiring knowledge of the transactions or services you're requestingDoes meeting two of the three criteria automatically make me a professional

You don't need to claim them, but you'll need to send them to a friend within 90 days, or they'll expire. All other rewards (including the OKX Limited Edition Merch, McLaren Racing Experience, OKX Global Office Tour, Meet the Executives, and VIP Awards) must be claimed within 90 days of unlocking them, or they'll expire.

The underlying shares or ETFs may pay dividends to shareholders or ETF holders, but X-Perp traders don't own those shares or ETF units and don't receive direct dividend distributions. OKX may introduce synthetic dividend adjustments in a future product phase.Can I vote as a shareholder if I trade a TradFi X-Perp? No. X-Perps don't provide voting rights.

Start logging in and select Switch verification method (in the app) or Call me instead (on the web). You'll then be able to log in with voice, email, or authenticator app code depending on the platform. Note: this function is not available in certain regions.I want to reset my phone number You can reset your phone number completely, both in your OKX account and on the login page. To do this, follow this guide: How do I reset Two-factor authentication (2FA)?

Formula from the list of options Select Custom Formula from the Advanced option Enter your formula using mathematical operators For instance, you would like to compare SOL’s performance to BTC using SOL/BTC, or evaluate the stronger pair by calculating SOL/BTC – ETH/BTC You can create a formula using up to 10 pairs with +, -, /, and * operations Once a formula is created, the chart dynamically updates with candles that reflect the calculated values in real timeHow does the custom formula feature help me

Starting 30 December 2024, we’ll need to collect additional information for certain crypto transactions for customers in the European Economic Area (EEA) region.How does the Travel Rule affect me? The Travel Rule applies to all crypto deposits and withdrawals. Select Submit to continue Travel Rule verification When you make a withdrawal or receive a deposit, you’ll need to specify whether the transfer involves a private wallet or a crypto exchange account.

to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature help me