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OKX x McLaren: Digital Collectibles FAQs
Las Vegas will have the same drop timings as all other drops despite having a different racing schedule. If you do not claim a digital collectible in this window, you can purchase it on our secondary marketplace instead.What are the benefits of claiming Race Rewind digital collectibles? The Race Rewind collection offers 24 digital collectibles, one for each Formula 1® race in 2024. Collectibles come in three types: Classic, Rare, and Ultra-Rare.Jun 5, 2024Published on Jun 5, 2024Aug 26, 2026Updated on Aug 26, 20267What's auto-deleveraging (ADL) and when can it happen to me?
It's designed to help maintain market stability and manage system-level risk when normal liquidation processes aren't sufficient.When can ADL happen to me? ADL may occur in situations such as: extreme volatility rapid price gaps stressed liquidity conditions liquidations that cannot be fully absorbed through normal processesWhat does this mean for me as a trader? If ADL is triggered, some positions may be reduced or closed according to platform risk rules and priority methodology.Apr 9, 2026Published on Apr 9, 2026Aug 14, 2026Updated on Aug 14, 20263Large Withdrawal Protection FAQ
After passing verification, the withdrawal proceeds as normal. Note: If OKX's risk control system has already triggered facial verification independently, Large Withdrawal Protection won't trigger a second verification — you'll only need to verify once.Are there any limitations? API withdrawals: If your API withdrawals exceed the threshold, the transaction will be blocked automatically. You cannot bypass this via facial verification.Jul 7, 2026Published on Jul 7, 2026Aug 5, 2026Updated on Aug 5, 20268How to fix passkey error 50162 on Android devices
Find the passkey(s) Delete the passkey(s) Important note: if you also use OKX Pay, and the OKX Pay passkey works normally, do not delete the passkey labeled "OKX Pay," otherwise you may not be able to use OKX Pay. Return to OKX app and use your account normally. Optional: you can add or create a new passkey again after the deletionDec 8, 2025Published on Dec 8, 2025Aug 26, 2026Updated on Aug 26, 20265,164Event Contracts Hit settlement FAQ
OKX aims to resume normal operations as quickly as possible and will keep you updated through its official channels.Apr 16, 2026Published on Apr 16, 2026Aug 26, 2026Updated on Aug 26, 2026OKX listing mechanism
Orders are matched only after official trading begins and according to normal trading rules.Apr 27, 2018Published on Apr 27, 2018Aug 5, 2026Updated on Aug 5, 20267,546How do I make a withdrawal? (web)
Select the withdrawal network from available options Note: normally, the system will automatically match the network to the selected address. If multiple networks are available, you need to ensure that the withdrawal network selected matches the deposit network used in other exchanges or wallets to avoid potential losses. Insert Withdrawal amount Note: the withdrawal amount should be more than the minimum amount.Aug 20, 2024Published on Aug 20, 2024Aug 5, 2026Updated on Aug 5, 20269How do I update my verified name, identity information, document, or country of residence?
Residence information can normally be changed only a limited number of times. You may be signed out briefly while the change is processed. A short trip or temporary stay normally does not require a residence change.Aug 28, 2026Published on Aug 28, 2026Sep 21, 2026Updated on Sep 21, 20269How do I make a withdrawal? (web)
Select the withdrawal network from available options Note: normally, the system will automatically match the network to the selected address. If multiple networks are available, you need to ensure that the withdrawal network selected matches the deposit network used in other exchanges or wallets to avoid potential losses. Insert Withdrawal amount Note: the withdrawal amount should be more than the minimum amount.Aug 22, 2023Published on Aug 22, 2023Nov 11, 2026Updated on Nov 11, 20261,716OKX Sub-Affiliate link rules
., number of active traders ≥ 5), the link status will be restored to normal, and the corresponding commission rate will be restored in advance.Sep 28, 2023Published on Sep 28, 2023Oct 1, 2026Updated on Oct 1, 2026717Affiliate FAQ
Normally, your commissions will be distribute within 1–2 hours after trade made. However, during extreme market conditions, the high volume of calculations may cause delays of several hours, which is considered normal.4. What commission rate will be assigned when I am invited by an affiliate? You can check your assigned percentage by following the steps below: Open your OKX app > Main menu. Select User Center On the My Rewards page, you can view your rebate percentage assigned by the affiliate.Dec 4, 2024Published on Dec 4, 2024Sep 15, 2026Updated on Sep 15, 2026729How do I download OKX app on an iPhone (iOS)?
If you have created a keyless wallet, please make sure of the following before updating or uninstalling the App: ① The exchange account linked to your keyless wallet can be logged in normally; ② You remember the password for your cloud backup. If you forget your cloud password, you will not be able to recover your keyless wallet via the cloud. It is recommended to keep your cloud backup password safe.How do I save the OKX website shortcut on my iPhone?Feb 26, 2025Published on Feb 26, 2025Aug 25, 2026Updated on Aug 25, 20268,237How do I find my deposit address and tag/memo/comment?
If your deposit address appears different, this may be due to the system upgrade or the presence of multiple available addresses, which is normal. To reduce operational risk, please consistently use the same address when possible.Aug 22, 2023Published on Aug 22, 2023Aug 26, 2026Updated on Aug 26, 202672,662OKX Card Spending Limits FAQ
Note that the daily spending total continues to accumulate normally while frozen — freezing your card does not pause or reset it. When unfrozen, your remaining allowance reflects whatever was left at the time of the freeze, minus any overnight resets that occurred.What happens when I hit my spending limit? Your transaction is declined, and you'll receive a push notification and email indicating which limit was reached.Jun 10, 2026Published on Jun 10, 2026Aug 26, 2026Updated on Aug 26, 202698Convert FAQ
If you convert an asset and then convert it straight back, you'll normally end up with less than you started with. This is the spread, not a hidden fee, and it can't be refunded. The spread isn't fixed. It moves with market conditions and with the liquidity of the pair you're converting, so we can't guarantee a rate in advance. For larger amounts, consider spot trading.Sep 5, 2024Published on Sep 5, 2024Sep 2, 2026Updated on Sep 2, 20261,481