Can I claim more than one 2026 End-of-Year Gift box? No. Each eligible user can claim one gift box only. Gift boxes are available in limited quantities and can't be requested for another person. Can I receive individual items from the 2026 End-of-Year Gift box? No. The 2026 End-of-Year Gift is shipped as a complete set. Individual items, additional items, cash, USDT, or other alternatives aren't available. Will my gift still be shipped if my VIP level changes after I claim it? Yes.

Merchandise is available in limited quantities, and each eligible user may claim one set only.Can I claim individual items from the gift box? No. The gift box is distributed as a complete set, claiming individual items or specific components separately is not supported.Can VIP users claim this gift box as a birthday reward? No. This gift box is specific to the campaign and must be claimed during the campaign period.

OKX may delay the distribution of Mystery Boxes or rewards due to system issues or other special circumstances. If you haven't received the Mystery Boxes or rewards within 48 hours after the completion of tasks eligible for Mystery Boxes or rewards, please contact customer service, and we'll actively follow up on the situation. OKX has the right to suspend, freeze, and/or seal user accounts and assets within the accounts according to applicable laws or OKX's terms of service.

When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Account long/short ratio Select Acc. L/S indicator and set your preference on the details before proceeding For App: select Trade > Spot > Chart (logo) > Indicators > Top Acc.

When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Taker buy/sell volume Select Taker B/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.

When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the OI Select Open interest (OI) indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.

When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Top account long/short ratio Select Top Acc. L/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.

When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Top position long/short ratio Select Top Pos. L/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.

App: Limit Order > Amount > tick and select Advanced (TP/SL) > Set your TP/SL > Confirm > Buy Insert and select your preferred details for the order Enable TP/SL Check the TP/SL box: after entering the order price and size, check the box next to [TP/SL] to activate the settings for Take Profit and Stop Loss. Set Trigger prices TP trigger price: this is the price at which your Take Profit order will be triggered.

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If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check the box next to Never send it to Spam and select Create filter Select Never send it to Spam optioniCloud

Please read it carefully and check the agreement boxes Select close account and Yes, I'm sure to confirm the request Enter the 2FA code to complete the request Note: Transfer all the assets before migrating email from the other account, which will be closed to prevent data and asset loss. You're not allowed to withdraw your assets after the account is closed.

Please read it carefully and check the agreement boxes Select close account and Yes, I'm sure to confirm the request Enter the 2FA code to complete the request Note: Transfer all the assets before migrating email from the other account, which will be closed to prevent data and asset loss. You're not allowed to withdraw your assets after the account is closed。

On the app: go to the payment method list, press and hold the connected ZEN Wallet, then select Delete in the confirmation box. On the web: select the connected ZEN.COM account, select the Delete icon, then select Remove in the confirmation box. Once disconnected, you'll need to re-link your ZEN.COM account before you can withdraw to it again.12. What should I do if I'm having trouble with my ZEN.COM account?

To disconnect your ZEN Wallet: On the app, go to Buy and select Pay with Long press on the connected ZEN Wallet in the payment method list Select Delete on the confirmation box On the web, click on the Zen.com connected account Select Delete icon and then select Remove in the confirmation box Once disconnected, you'll need to re-link your ZEN account to use it again in the future.12. What should I do if I'm having trouble connecting my ZEN account?