Shows inheritance transfer Gift Letter Must be notarized Transfer Record Must show transfer history Others Must show the transfer of assets (as part of an inheritance or gift) Government benefits (SOF only) Benefits Statement Issued within the last 3 months Provider Letter Shows confirmed benefit amount in the past 3 months Bank Statement Shows deposited benefits Issued within the last 3 months Loan or credit (SOF only) Loan/credit agreement Shows customer name and loan/credit amount Loan/credit

You can complete a EUR withdrawal to your bank account from your OKX account. EUR local bank transfers are currently only offered to our European customers (residents from EEA countries).How do I make a cash withdrawal?

You can refer here for more details and we'll keep you updated on any regional expansions.6. How do I check my cash deposit history? You can review your deposit history: On the web: select Assets > Deposit > All deposits On the app: select Portfolio > transactions > filter Cash deposit type Web: all deposits on the deposit page App: transactions on the Portfolio page7. Where do I find limits, fees and processing time details for cash deposit?

For Spanish nationals (individuals): Format = 8 digits + 1 letter Example: 12345678A For foreign individuals (NIE): Format = Letter (X/Y/Z or M) + 7 digits + control letter Example: X1234567T or M1234567A Found on ID, driver license, or Resident Permit.

Common Supporting DocumentsSalary or Employment Income Provide one or more recent documents, such as: Payslips A personal bank statement showing salary or commission credits A salary certificate An employment letter showing your name, employer, position, and compensationBusiness Ownership or Business Income Provide business registration or ownership records together with one or more of the following: A business bank statement A tax return An audited financial statement An accountant’s letter A dividend

Final response letter As mentioned above, once a complaint is received and it is investigated internally, we will share a final response letter which shall include among other matters the decision taken, and if applicable information on how to refer your complaint to the Office of the Arbiter of Financial Services.

Can I verify my address using a letter or package that was sent to me? No. To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. We are collecting your estimated amount as a reference point and we understand that your use of the platform may change later.12. How do I check my identity verification information?

If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.

reference ID is required by us for a successful transfer, but this field may be marked as optional by your bank.

To start using BLIK, download the mobile app of one of the above banks where you have an account on your phone.4. Which currency does BLIK support? BLIK supports only the złoty (PLN) currency.5. What's a BLIK code? A BLIK code is a one-time 6-digit code generated in a mobile banking app that allows you to make payments. It's only valid for 2 minutes from the time it's created. For more information, refer here.6. Can I withdraw funds in PLN if I buy crypto using BLIK?

“Ultimately owns” and “ultimate effective control” refer to situations in which ownership and control are exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card.

“Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card.

Funds unavailable for withdrawal may still be available for bank account withdrawal. You can convert the unavailable funds back to cash and withdraw the equivalent value of recently deposited cash (in local currency) to your linked bank accounts. Note: this function is unavailable in certain regions.Can the hold be removed early? The hold is applied automatically by our risk system and cannot be manually removed or shortened by the support team.

A deposit refers to transferring crypto from another exchange or platform to your OKX account. It is similar to a bank transfer. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address.

These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.