Can I convert USDT that I hold on another platform? Yes, once it's in your OKX account. Withdraw the USDT from the other platform to your OKX deposit address, using the same network on both sides, wait for the deposit to be credited, then convert it into USDC through Convert.I'm not located in the European Economic Area (EEA). Can I use this function? No. This USDT Convert function is currently only available to users in the EEA on OKX's web platform and app.

You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance. Please consult your legal/tax/investment professional for questions about your specific circumstances. Not all products are offered in all regions. For more details, please refer to the OKX Terms of Service and Risk & Compliance Disclosure. Additional disclaimers applicable to specific regions United Arab Emirates i.

Once the KYB process has started, OKX will cross-reference your institution’s information and documentation in order to understand the nature of the intended relationship and verify the true identity of your institution and any key persons. Learn more about the beneficial ownership of your institution here.

Android: Open Microsoft Authenticator, select the More button in the upper right corner, select Settings, and toggle Cloud Backup off.Install the authenticator app on a separate device (optional) For added security, install your authenticator app on a device without the OKX app installed. This way, if one device is lost, both your OKX account and verification codes are less likely to be compromised.

Enabling trade confirmations provides an added layer of control and mindfulness to your trading process. This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.

No matter how much you transfer in or how quickly you act, the funds can't be accessed.How do I check whether a wallet is set up as multi-sig? Go to https://tronscan.org/#/ . Enter the wallet address in the search bar to view its current permission settings. Situation 1: you should see your own address listed under the wallet's permission settings. If an unfamiliar address has been added, or your address is no longer listed, the wallet's permissions have been altered without authorization.

So, if you're ready to embark on your NFT journey, OKX is here to help you get started.

Check the remaining size in Positions, and check your order history, before you place it — an order sized against the wrong number is the most common reason a position ends up smaller than intended, or closed when you meant to keep it.What happens if I add to a position in the same direction in One-way mode? Applies to: X-Perps contracts in One-way mode. Adding in the same direction doesn't create a second position.

That way you can switch a single tool off without breaking the others. If a key may have been exposed, delete it in your OKX account first, then create a replacement. Deleting the key stops the tool from acting on your account. Restrict the key to the IP addresses the tool documents, if it documents them, and review your keys periodically to remove the ones you no longer use. The current key settings and steps are in API FAQ.How do I create an API key if I only have the OKX app?

Check whether the receiving address is the one you obtained from the OKX deposit page for this transfer.What should I do? The address matches the one provided on your OKX deposit page. This isn’t a wrong-address deposit. If the deposit hasn’t arrived, see Why hasn’t my deposit been credited? Or contact OKX Support so the address and transaction can be reviewed.The address was different from the one provided on your OKX deposit page.

External tools read your balances over the API and may group OKX account types in their own way. Contact that provider if you need their view corrected.How do I withdraw funds from my X-Perps account? Withdrawals on OKX are handled through the Withdraw flow and are typically initiated from the Funding account.On the app Go to Assets / Portfolio Select Withdraw. Select the asset and destination (on-chain withdrawal or internal transfer).

You'll be notified once a decision is made.Which details should I have ready when I apply? Your social media accounts — X, Telegram, YouTube, Instagram, and others. Your audience size on each platform. The monthly trading volume of your current partners on other centralised exchanges. A contact where you can be reached.

These emails commonly try to create a sense of urgency or temptation, for example asking you to “verify your account immediately,” “update your information,” or “claim a reward.”How do I identify a phishing email? Here are a few simple checks that can help you quickly determine whether an email is genuine:1. Check the sender's email address This is one of the quickest ways to identify a suspicious email, OKX uses a set of official email domains. You can view all official contact channels here.

Learn more about it here.What am I missing out? Our affiliate program offers a tiered commission structure — the more referrals you bring in, the higher your commission rate. You can earn up to 50% commission on all trading fees generated by your referrals. We also provide a variety of marketing materials, including banners, links, and landing pages to help you grow your audience.Why should I be part of this affiliate program?

Learn more: Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos? If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.