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Who can access X-Perps?
This means access may not be enabled at the same time in every EEA country, even though all 30 are supported.How do I check whether X-Perps are enabled for my account?Apr 15, 2026Published on Apr 15, 2026Sep 4, 2026Updated on Sep 4, 20265Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 20,000 (~20 ETH) Unavailable for withdrawal 0 (Protected value) 0 (Locked value) 0 Available for withdrawal 20,000 (~20 ETH)May 13, 2024Published on May 13, 2024Aug 26, 2026Updated on Aug 26, 2026420How can you grab exclusive opportunities with OKX Launchpad?
For creators, it allows them to directly engage with their fans and supporters, offering exclusive content, early access, or limited-edition merchandise. OKX's NFT Marketplace facilitates primary subscriptions by enabling users to purchase NFTs that grant them access to these exclusive offerings.Nov 10, 2023Published on Nov 10, 2023Aug 5, 2026Updated on Aug 5, 202659OKX Web3 FAQ
Users in regions that prohibit or restrict digital asset activities, or that are subject to international sanctions, may not be able to access related services.Users are responsible for ensuring compliance with applicable local laws and regulations.7. Can OKX access my assets or private keys? Our Web3 Wallet is non-custodial. Private keys and seed phrases are stored locally on your device. We can't access, reset, or recover them.Jan 19, 2026Published on Jan 19, 2026Aug 24, 2026Updated on Aug 24, 2026178How do I verify my identity with SPID?
SPID, giving you full access to all platform features available in Italy.What are the benefits of SPID Integration on OKX?May 2, 2025Published on May 2, 2025Aug 5, 2026Updated on Aug 5, 20269Why can’t I find the Web3 wallet in the OKX app?
If you can access the Web3 homepage but no wallet is displayed, go to Menu → Wallet Management → Add Wallet to create or import a wallet. If you’re accessing an existing wallet, import or restore that wallet—creating a new wallet won’t restore your existing assets. If prompted to use the standalone OKX Wallet app, follow the on-screen instructions.Oct 22, 2026Published on Oct 22, 2026Nov 5, 2026Updated on Nov 5, 202628How do I protect my account from Trojan horse takeovers?
Once inside, attackers may perform unauthorized actions, such as transferring funds, changing account settings, or accessing private data. Infected devices also expose stored login credentials and personal data, giving hackers access to a wide range of services beyond your original account.How does a Trojan horse infect your device? Trojan malware typically enters a device through your interaction with unsafe sources or deceptive content.May 30, 2025Published on May 30, 2025Aug 26, 2026Updated on Aug 26, 202620How can I enhance my OKX app security?
Protecting your OKX app is essential to safeguarding your account, assets, and personal data from unauthorized access. If the system detects security risks on your mobile device and restricts login, it may be due to one of the following high-risk scenarios. Identifying and addressing these issues promptly will help you regain access while keeping your account secure with daily protection measures.May 14, 2026Published on May 14, 2026Sep 22, 2026Updated on Sep 22, 20262OKX Card Statement FAQ
Where can I access my card statement? Go to the card management page. There is an entry called [Statements], where you can access all the available statements for your card. Statement can only be downloaded in PDF format. We do not support CSV or API.When can I access my card statement? Your statement for the current month will be available from the 1st day of the following month.Can I modify or adjust a generated statement? No.Sep 30, 2026Published on Sep 30, 2026Oct 30, 2026Updated on Oct 30, 20265Social Login FAQ
You can access these accounts on supported platforms by signing in with the same social account.4. Can I change the name of my Social Login wallet? The wallet name defaults to the name associated with your social media account. Custom naming and cross-platform synchronization are supported.5. Is the Social Login wallet self-custodial? Yes. Wallet keys are generated and managed in a TEE, and OKX does not access your seed phrase or private key in plaintext.6.Sep 7, 2026Published on Sep 7, 2026Nov 5, 2026Updated on Nov 5, 202624How do I manually redeem my funds on the official Portal Bridge website?
Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details Copy the transaction hash Go to the Portal Bridge: Select Resume transaction to access the page where you can search for your transaction hash Head to the Resume transaction to load the transaction hash page Select the network for the Send to part and paste the transaction hash into the search menu Fill in the transaction hash to search for your transaction Toggle on theSep 11, 2024Published on Sep 11, 2024Aug 5, 2026Updated on Aug 5, 202636How do I use a physical security key to protect my account?
., Google or Microsoft), losing access to the account could expose the authenticator.Jan 10, 2025Published on Jan 10, 2025Aug 25, 2026Updated on Aug 25, 202623,435EVM Inscription Tool FAQ
How do I access EVM inscribed assets? The OKX Inscription Tool will inscribe your text information into blockchain data (calldata). Currently, you don't have access to your inscribed assets on OKX Wallet. However, stay tuned for our inscription deciphering feature, which gives you access to your inscribed assets on OKX Wallet.5. Do OKX inscription tools support various EVM networks? The OKX Inscription Tool currently supports some of the most popular EVM networks.Dec 15, 2023Published on Dec 15, 2023Aug 5, 2026Updated on Aug 5, 202624How can I do spot trading with the Jupyter Notebook?
How can I access the list of open orders? For more information on how to access the list of open orders, please read our dedicated guide. 1 result = tradeAPI.get_order_list() 2 print(result)15. How can I access order history?Sep 29, 2023Published on Sep 29, 2023Aug 5, 2026Updated on Aug 5, 2026583Exploring OKX NFT marketplace: your gateway to exclusive collections
OKX makes it easy to trade NFTs from other marketplaces and access exclusive collections. This guarantees you'll have good experience in the digital realm. So, if you're ready to embark on your NFT journey, OKX is here to help you get started.Dec 28, 2023Published on Dec 28, 2023Aug 5, 2026Updated on Aug 5, 2026518