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Who can access X-Perps?
Before you can trade X-Perps, you must complete an appropriateness assessment. This is a regulatory requirement under MiFID rules, designed to help you understand the risks involved in trading leveraged derivative products before you begin. If you don't pass the assessment, you'll need to wait a period of time before you can retake it. Based on the assessment, you'll be classified as either retail or professional.Apr 15, 2026Published on Apr 15, 2026Sep 4, 2026Updated on Sep 4, 20265How can I reduce trading fees?
Using limit orders as your preferred order type can help reduce trading costs.May 19, 2025Published on May 19, 2025Sep 1, 2026Updated on Sep 1, 202682What proof of address documents can I submit?
This article explains which documents OKX accepts as proof of address, so you can complete your identity verification without delays. You only need to submit one of the supported documents below. It must show your legal name and current residential address, and it must be complete, clear, official, and unaltered.Accepted documents Statement or account confirmation from a regulated bank, financial institution, neobank, or crypto-asset service provider — Issued within the last 6 months.Aug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 2026How can I troubleshoot web or app issues?
Why can't I take screenshots on the desktop app? If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your...Feb 11, 2026Published on Feb 11, 2026Aug 26, 2026Updated on Aug 26, 202624How can I enhance my OKX app security?
Don't grant "accessibility permissions" to third-party apps, as this can allow unauthorized control over your device. Don't enter your OKX account details on unverified or suspicious websites, especially phishing sites imitating OKX.How can I respond immediately to threats?May 14, 2026Published on May 14, 2026Sep 22, 2026Updated on Sep 22, 20262How can I get my project listed on OKX?
Can I request a direct contact person at OKX? No. The listing process follows strict internal procedures. Requesting specific contacts may negatively impact your application.Should I use aggressive marketing or hype in my submission? No. Avoid exaggerated claims or promotional language. Provide factual, verifiable information instead.Does following this guide guarantee listing? No. This guide is for reference only.Apr 16, 2026Published on Apr 16, 2026Aug 26, 2026Updated on Aug 26, 20266What assets can I use as margin for X-Perps?
You can use your existing crypto holdings as margin — putting your crypto to work without needing to sell it or hold cash separately. Note: this article is for verified users trading X-Perps in the EEA region.Which assets can I use as margin for X-Perps? X-Perps uses multi-asset margin, so balances you already hold in your trading account can support a position instead of being sold first.Apr 9, 2026Published on Apr 9, 2026Sep 3, 2026Updated on Sep 3, 2026What's auto-deleveraging (ADL) and when can it happen to me?
ADL isn't part of normal day-to-day trading behaviour, but it's important to understand before trading leveraged products because it can affect positions during unusually stressed markets. To learn more about our products, visit here. Disclaimer: X-Perps are leveraged derivatives. Leverage can amplify gains and losses. Losses may occur quickly and these products may not be suitable for all investors.Apr 9, 2026Published on Apr 9, 2026Aug 14, 2026Updated on Aug 14, 20263How can I switch the site to my preferred language?
Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Proceed to select the Language option at the top menu to browse the list of languagesSep 25, 2024Published on Sep 25, 2024Aug 5, 2026Updated on Aug 5, 20266,887How can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Nov 10, 2023Published on Nov 10, 2023Aug 5, 2026Updated on Aug 5, 202659How can I do spot trading with the Jupyter Notebook?
How can I figure out what mode my current account configured as?Sep 29, 2023Published on Sep 29, 2023Aug 5, 2026Updated on Aug 5, 2026583How can I do derivatives trading with the Jupyter Notebook?
How can I get details or an order for derivatives trading with the Jupyter Notebook using Get order details? Other than ordId, you can also specify clOrdId to get order details. result = tradeAPI.get_order(instId="BTC-USDT-SWAP", ordId="505073046126960640") print(result)8. How can I cancel an order for derivatives trading with the Jupyter Notebook using via Cancel order?Sep 28, 2023Published on Sep 28, 2023Aug 27, 2026Updated on Aug 27, 2026217How can you protect yourself from a phishing attack?
Phishing attacks can sometimes be very difficult to distinguish. Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on.Aug 17, 2023Published on Aug 17, 2023Aug 26, 2026Updated on Aug 26, 20263,907What can I do if my device is running in an unsafe environment?
It's important to know that having a rooted device can increase your susceptibility to viruses, system instability, and privacy leaks. Android devices do not enable root by default. If a device is rooted, malware could exploit the root privileges to attack the system, creating unnecessary security threats. For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do?Jan 19, 2023Published on Jan 19, 2023Aug 25, 2026Updated on Aug 25, 2026301How can I check whether I registered an individual or corporate account?
If you’re still unsure, you can provide us with a screenshot of the verification page so we can help you identify the verification type. Please hide sensitive information such as your ID number, document image, residential address, phone number, and email address before sharing it.Oct 8, 2026Published on Oct 8, 2026Oct 8, 2026Updated on Oct 8, 20268