After confirming the above, try backing up your wallet again. Visit OKX wallet FAQ or contact our OKX Assistant for further assistance.

Our team will review it as soon as possible.What should I do during or after a scam? When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Provide feedback to platform customer service: if the (suspected) scam occurs on a cryptocurrency exchange platform, immediately contact customer service. Please also include a screenshot showing where the scam address was obtained.

Receive USDG and USDC to your Pay balance to pay others. Use your card to make purchases using USDG and USDC.How can I recover my Pay account? You can easily sync your passkeys using a cloud backup through iCloud (iOS) or Google Password Manager (Android). If the cloud backup isn’t available, you can reach out to our customer support team to recover your passkey (Pay account).How do I set up my Pay account? Setting up your Pay account is simple.

We're introducing loyalty levels — a new program built around how you save and spend with OKX Pay. There are five levels: Classic, Plus, Premium, Signature and Infinite. The higher your level, the better your Pay benefits. What's changing Until now, your Pay benefits followed your exchange VIP level, which reflects your trading activity. Loyalty levels add two more ways to move up that reward what you actually do in Pay: holding a balance and spending with your card.

Recurring Transactions (if offered) By enabling a recurring purchase in Apple Pay you authorise us to debit your Card until you cancel. Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.

No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.

Note: always back up the QR code during setup in a safe place. You’ll need it if you ever switch devices. You can turn off or change your authenticator app at any time.

From there, you have two options: manually add funds directly to your Pay wallet, or navigate to your rule settings to adjust your funding sources or top-up amount to better align with your available balance.Can I change my rule after it has been created? Yes. You can edit your trigger threshold, top-up amount, and funding sources at any time — all changes take effect immediately.

On the spot order book there are always two prices: the highest price someone is currently willing to pay, and the lowest price someone is currently willing to sell at. The gap between them is the spread.If you buy at the best available sell price and immediately sell again at the best available buy price, you get back less than you put in, even before the trading fee. That difference is the spread.

After authorizing the payment, you can view it in Pay Activity.Does OKX Pay charge a payment fee? No fee is charged by OKX Pay. Review the total shown by the merchant and the payment details shown in the OKX App before you authorize. What if I don't have enough balance? Choose another available token if you have enough balance in it, or use the Add Funds option and follow the funding methods available for your account.

If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance. If you want to find out how you can buy crypto with Apple Pay, visit here.

If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.

Always back up your Web3 wallet's private keys and seed phrases before uninstalling or updating the app to keep your assets safe.

No, users aren't allowed to cancel after submission. Users can transfer their balance from pay balance back to exchange if required. If you want to learn more about Pay, visit here.

This means both your earnings and your deposit move out of Earn and back to your account.