Check the Progress and Status columns for its current confirmation progress and deposit status. Select the blockchain explorer icon next to the Transaction ID, where available, to view the transaction’s latest on-chain status.What can I check in the deposit details?

If you created your passkey using Chrome Password Manager and OKX keeps prompting you for a password or PIN, it's not OKX asking — it's Chrome (or a browser extension) requesting access to its own passkey vault. Here's what to check: Identify the type of prompt A Windows or Mac system popup — Enter the PIN or password you use to log into your computer. A Chrome popup with a 6-digit PIN field — Enter your Google Password Manager PIN. A popup with a third-party logo (e.g.

Select a record to check its available transaction details.On the web Log in to your OKX account and open the Deposit or Withdraw page. Select View history. Use the available filters to find a specific deposit or withdrawal. OKX deposit page with View historyOn the app Open the OKX app and go to Activity. Select Type, then choose Deposit or Withdrawal. You can also filter by crypto and date. OKX app Asset page with history Select Type, then choose Deposit or Withdrawal.

If your issue remains unresolved or you have a follow-up concern, please submit a new support ticket through the OKX Assistant so our team can assist you further.For logged-in Users Via the app Load your app and select Menu after you log in Proceed to select Menu Select Get help Select Get help Select Check your tickets to view all your open and closed tickets Click the Check your tickets Select the ticket you’d like to view or respond to Type your reply in the text field at the bottom of the screen

Check your email (including spam) for a message from the verification team with your specific case instructions, and reply with any requested supporting documents.

Find the number of block confirmations required on the deposit arrival Note: At the bottom of the deposit page, you can check the deposit progress in the deposit history and view the required number of block confirmations. The crypto will only be credited after the actual block confirmations reach the required number of block confirmations.

Find the number of block confirmations required on the Deposit arrival You can also check the deposit progress in your deposit history. On the deposit page, select the three dots icon in the upper right corner > Deposit history > Select the relevant deposit record to view its status and progress. Note: you can also copy the Transaction ID (TxID) and view more details via blockchain explorer.

How do I check if an email is officially from OKX via EML file? With the increase in phishing attempts where scammers impersonate official OKX email addresses, you may receive emails that appear legitimate but are actually forged.If you are unsure about an email's authenticity, you can verify it through OKX's official channels and by checking its EML file using the steps below:1. Verify the sender's email address Verify the sender's email address on okx.com.

Pass the pre-check process of replacing your card Verify your identity via Device PIN or Face ID. Your new card is ready to use instantly. You can view the new card number, expiry, and CVV in Card Details. Note: replacement is instant — your new virtual card details are available in seconds.FAQOKX Card close-related matters 1. Can I re-activate my card and recover any of its details?

Here's how to set it up: Go to okx.com, open the menu, and select Profile & Settings Navigate to Security Center > Passkey > Add Passkey > Use other equipment or external key Follow the prompts to confirm your PIN and complete the binding process Once set up, your hardware key can be used for secure logins, withdrawals, and other sensitive operations.2.

Select one of the available options to create your passkey: Create with this device Use another device or physical keyCreate with this device Select This Device and complete the biometric authentication/PIN code on your deviceUse another device or physical key Select USB security key Insert your security key and follow the instructions to create your passkey Select A different device Scan the QR code using your mobile device or tablet's native QR code scanner and complete the authentication on your

Check recovery options (email, phone, 2FA) across critical accounts to ensure they remain under your control. Note: if you lose access to your recovery email or device, prepare identity verification documents and contact support immediately.How can I prevent a Trojan horse takeover?Account safety Enable MFA/2FA for all essential accounts — especially email, authenticator apps, and passkeys stored in the cloud.

If you want to create your passkey with your current device, select Continue and complete the biometric authentication/PIN code on your device Select Continue to create a passkey with your current device 7.

); Croatian: Osobni identifikacijski broj (OIB) Digits: 11-digit Format: 99999999999 (10 digits are randomly chosen, while the 11th digit represents the control number calculated by "Modul 11.10", ISO 7064) Personal Identification Number appears on the personal documents such as identity cards, passports, etc Also, you can check online via e-Citizens (gov.hr). • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoi/croatia-tin.pdf • https://gov.hr/ Cyprus Taxpayer Identification

If your profit and loss is recorded in a unit you did not expect, check the settlement asset selected for the position first, then check your collateral settings.Why does my X-Perps order screen show no available margin? Work through these checks in order when the order screen shows no usable margin while your account holds a balance. Check the settlement asset selected for the order, and confirm your balance is held in a unit the selected settlement route uses.