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How do I secure my exchange account?
The security of user funds and assets is the foremost priority on our platform. Not only have we established sophisticated security systems for our internal wallets, but we also provide industry-leading security features and tools for our users. We have several security features that can help users secure their crypto assets on our platform: Login password Email verification Authenticator app...Published on Jun 12, 2024Updated on Aug 26, 20261,420Moving funds in Vietnam: Transfer to Exchange and adding from Funding balance
OKX Pay (your USDG/USDT/USDC wallet on X Layer) and your Funding balance (exchange and trading account) are separate. You can move funds between them freely with no fee.Add from Funding balance to OKX Pay Go to the Pay tab. Tap Add funds → From Funding balance. Choose your asset and amount. Confirm. The transfer is typically instant.Transfer from OKX Pay to Funding balance Go to the Pay tab. Tap Transfer to Exchange. Choose your asset and amount. Confirm.Published on Apr 20, 2026Updated on Sep 3, 20261Travel Rule FAQ (EEA region)
Exchanges If you’re sending crypto to someone on another exchange, just select the exchange and provide the recipient’s name as it’s registered on their exchange account. Recipient's full name is needed as part of the withdrawal verification If you’re receiving funds from another exchange, you’ll need to share your full name (as registered on our platform) with the sender and let them know your account is with OKX EU.Published on Dec 17, 2024Updated on Sep 22, 2026633X Layer upgrade and OKT/OKB asset handling FAQ
OKB can't be used to offset exchange trading fees, and holding OKB doesn't affect fee discount tiers.Published on Aug 13, 2025Updated on Aug 6, 202682How do I unlock my deposit when the Travel Rule additional verification is required?
If your deposit is from the exchange platform Select the exchange platform name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox.Published on Apr 29, 2024Updated on Aug 5, 20262What's a dusting attack?
That way, they can connect your wallets to your exchange account and uncover your identity. This only works with centralized exchanges, where you have to go through identity verification to open an account. Once the attacker learns who you are, they can target you with phishing, extortion, and other crypto scams. In other words, the dust attack itself is not an attack.Published on Oct 4, 2024Updated on Aug 26, 202614What should I do if I mistakenly withdraw crypto via the wrong network?
Open your OKX exchange account, and select Assets > Deposit 3. Find the crypto and network that you've wrongly transferred, and Copy the deposit address. For example, if you previously mistakenly selected ETH network for USDC, in this case, you should select USDC-ERC20 4. Return to your Web3 wallet, select Send > select crypto and network 5. Paste the deposit address you copied from your exchange account 6.Published on Jan 21, 2025Updated on Aug 5, 20268What's OKX Convert?
With Convert, you can exchange most of the cryptos listed on our platform. It's extremely flexible and convenient to use, allowing you to convert stablecoins to Bitcoin (BTC), Ethereum (ETH), and more, or to convert any balance into your preferred crypto. To get a real-time exchange rate, you only need to select your crypto pair from the drop-down menu. Note: BTC and ETH can only be converted with BTC, ETH, or stablecoins.Published on Apr 1, 2026Updated on Aug 5, 20261How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Combination of coin rise and exchange rate oscillation profit By strategically combining the rise of individual coins with the oscillation profit from exchange rate fluctuations, the bot maximizes returns, especially during market fluctuations.Published on Mar 6, 2024Updated on Aug 5, 202628How do I trade X-Perps in Simple mode?
The spot order book, the margin mode controls and the trading bots section are reached from Exchange mode. To get there, open the OKX app menu and select Exchange mode.The mode you're in also changes how you place a spot order. In Simple mode you buy and sell at the price shown to you. In Exchange mode you can set your own price with a limit order.Published on Jul 28, 2026Updated on Sep 3, 2026Convert FAQ
Convert exchanges one crypto asset for another, and it exchanges crypto for cash. It doesn't exchange one cash currency directly for another. If you're holding cash in one currency and want to end up holding cash in another, you'd convert into a crypto asset first and then convert that asset into the currency you want. Each leg is priced at the rate available at that moment and each leg carries a spread, so a two-step route costs more than a single conversion.Published on Sep 5, 2024Updated on Sep 2, 20261,481Pay Account FAQ
By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.Do I have to have an OKX exchange account to have a Pay account? Yes, an OKX exchange account and a completion of identity verification are required to create a Pay account.What can I do with my Pay account? Pay your contacts (friends and family) with USDG and USDC in Pay.Published on Jan 22, 2026Updated on Aug 13, 20265Why should I choose OKX affiliate program?
We're a leading cryptocurrency exchange that offers a variety of trading products and services. Our affiliate program is easy to sign up for and offers a commission rate of up to 50%. Learn more about it here.What am I missing out? Our affiliate program offers a tiered commission structure — the more referrals you bring in, the higher your commission rate. You can earn up to 50% commission on all trading fees generated by your referrals.Published on Apr 19, 2024Updated on Sep 7, 202618Understanding OKX's Security Fund
Understanding the OKX Security Fund As a digital asset exchange offering leveraged products, OKX is committed to maintaining a stable and fair trading environment. A key component of our risk architecture is our Security Fund. This article explains the Security Fund's purpose, structure, funding mechanism, and outlines critical disclaimers regarding its operation.1. What's the Security Fund? The Security Fund is a segregated pool of assets, established and fully owned by OKX.Published on Mar 25, 2026Updated on Aug 5, 20266How to transfer crypto from Coinbase to OKX?
Advanced users can easily switch to Exchange mode to access features such as (stop)limit-orders, take-profit orders, trailing orders and even Bot trading.How to Transfer Crypto from Coinbase to OKX? As fully compliant crypto-exchange OKX follows all regulations regarding the Travel Rule, which ensures compliance with anti-money laundering (AML) and counter-terrorist financing (CTF) laws.Published on Jun 19, 2025Updated on Aug 12, 20267