All
FAQ
Announcements
Product documents
2026 Year-End Gift FAQ
Eligible users can claim one 2026 End-of-Year Gift box from My Rewards between October 19, 2026, 10:00 (UTC+8) and October 26, 2026, 00:00 (UTC+8). You must select your apparel size and submit a valid delivery address during this period. The claim entry is shown only to eligible users. Eligible users may receive a gift claim card on the homepage, a gift card in their VIP IM group, and a gift claim push notification. Who can claim the 2026 End-of-Year Gift?Oct 2, 2026Published on Oct 2, 2026Oct 21, 2026Updated on Oct 21, 20263OKX Deposit Bonus 2026 FAQ
Deposit at least €10 by 31 August 2026. Maintain the balance required for your qualifying tier. Receive your bonus in 26 biweekly instalments.Aug 6, 2026Published on Aug 6, 2026Aug 7, 2026Updated on Aug 7, 202619How do I inscribe BRC-20 tokens?
To inscribe BRC-20 tokens, make sure your wallet holds a sufficient amount of BTC to cover the network fees. Opening inscription page 3. Select your preferred network to inscribe either BRC-20, image, or text. 4. Select Mint and insert the 4-character ticker in the Ticker field 5. Insert the amount that you want to mint in the Amount field and select your preferred mint frequency in the Number of mints field 6.Dec 20, 2023Published on Dec 20, 2023Sep 4, 2026Updated on Sep 4, 2026159OKX x McLaren NFT Sweepstakes Terms & Conditions
GS tickets, paddock tour, driver meet-and-greet (+$1,000 for flights + accommodations) 2 £1,600 / $2,025 Cobranded cap 30 £35 / $45 14 MTC Tour 10 £95 / $120 Cobranded cap 30 £35 / $45 15 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 16 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 17 Signed overalls 1 £80 / $100 Replica Cap 27 £43 / $54 18 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 19 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 20 2 McLaren Paddock Club tickets for a race inApr 25, 2024Published on Apr 25, 2024Aug 26, 2026Updated on Aug 26, 2026608X Stake FAQ
Their staking amount for the 4–5 PM window is recorded as 1,000 USDT. User B stakes 2,000 USDT at 4:50 PM (UTC), but all 3 snapshots for the 4–5 PM window have already been taken. Their staking amount for that window is recorded as 0 USDT. User C stakes 1,000 USDT at 4:10 PM (UTC) and is captured in 1 snapshot, then stakes an additional 1,500 USDT at 4:30 PM (UTC+8) and is captured in 2 more snapshots. Their staking amount = (1,000 + 2,500 + 2,500) ÷ 3 = 2,000 USDT.May 12, 2026Published on May 12, 2026Aug 5, 2026Updated on Aug 5, 202612Why is my accessible balance lower than my funds unavailable for withdrawal?
The user is unable to withdraw 20 ETH because his accessible balance is lower than his funds under the unavailable for withdrawal portion. USD value (Crypto asset) Accessible balance 20,000 (~20 ETH) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 5: once the withdrawal confirmation is completed for the initial 1 BTC deposit, the funds under the unavailable for withdrawal portion are unlocked.May 13, 2024Published on May 13, 2024Aug 26, 2026Updated on Aug 26, 2026420Multiple accounts FAQ
This restriction cannot be removed.5. What should I do if my old account can not login and I register a new account? We understand that you're experiencing difficulties because you have multiple accounts. Rest assured that we’ll assist you. Our review found the following accounts: Account A: Linked to [email/phone number] — Verified Account B: Linked to [email/phone number] — Unverified Each user may maintain only one verified OKX account.Sep 25, 2026Published on Sep 25, 2026Oct 21, 2026Updated on Oct 21, 20265DEX Referral FAQ
You import the same Wallet X on Phone B and bind code CODE456. Trades on Phone A → commission goes to CODE123’s inviter. Trades on Phone B → commission goes to CODE456’s inviter.Commission not received issuesWhy didn't I receive commission when my invited friend traded?Dec 31, 2025Published on Dec 31, 2025Oct 13, 2026Updated on Oct 13, 20267How do I make a deposit? (web)
For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn't support deposits of certain networks.Aug 13, 2023Published on Aug 13, 2023Aug 26, 2026Updated on Aug 26, 20269,289What's OKX VIP and how do I qualify for it in Europe?
VIP Level Asset Holdings (EUR) 30-Day Spot Trading Volume (EUR) 30-Day Futures Trading Volume (EUR) 30-Day Options Trading Volume (EUR) VIP 1 ≥ 100,000 ≥ 1 million ≥ 5 million ≥ 3 million VIP 2 ≥ 200,000 ≥ 5 million ≥ 10 million ≥ 5 million VIP 3 ≥ 2 million ≥ 10 million ≥ 50 million ≥ 10 million VIP 4 ≥ 5 million ≥ 20 million ≥ 200 million ≥ 25 million VIP 5 ≥ 20 million ≥ 100 million ≥ 600 million ≥ 50 million VIP 6 ≥ 50 million ≥ 200 million ≥ 1 billion ≥ 100 million VIP 7 ≥ 100 million ≥ 500Oct 20, 2026Published on Oct 20, 2026Oct 23, 2026Updated on Oct 23, 2026Event Contracts Between settlement FAQ
With lower bound a and upper bound b (a < b), if a ≤ settlement price < b, the contract settles as "Yes" (in range). Otherwise, it settles as "No" (out of range). The lower bound is inclusive and the upper bound is exclusive, meaning settlement price = lower bound a → "Yes", and settlement price = upper bound b → "No".How is a Between contract settled?Apr 16, 2026Published on Apr 16, 2026Aug 26, 2026Updated on Aug 26, 20262What's DEX Referral program?
The higher the inviter’s level, the greater the total commission rate they can enjoy: Default level is Level 1 with a 10% commission rate; As the level increases, the commission rate gradually rises, up to a maximum of 50%; Specifically: Level 2 = 20%, Level 3 = 30%, Level 4 = 35%, Level 5 = 40%, Level 6 = 45%, Level 7 = 50%. Inviters can allocate 0%–20% of their commission as a discount to invitees, incentivizing greater participation.Jul 21, 2025Published on Jul 21, 2025Oct 12, 2026Updated on Oct 12, 2026469OKX Sub-Affiliate link rules
A link created on August 29, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month. A link created on August 29, 2025 will be assessed starting from October 1, 2025, and subsequently on the 1st day of each calendar month. Time: 1st of each month Metrics: Number of active traders over the previous two months of each link Rule: If active traders ≥ 5, the preset commission rate will be kept. Otherwise, the commission rate will be 0%.Sep 28, 2023Published on Sep 28, 2023Oct 1, 2026Updated on Oct 1, 2026717Deposit Bonus FAQ
The Eligible Deposit is therefore 5 EUR, which is below the minimum threshold of 10 EUR, so User A won't be eligible for a reward payout after the offer ends. User B has 12,000 EUR in eligible deposits and 1,000 EUR in eligible withdrawals during the offer window. The Eligible Deposit is therefore 11,000 EUR. However, User B's rewards will be calculated based on the upper threshold limit of 10,000 EUR, and the 1,000 EUR above the cap won't earn an additional bonus.Sep 3, 2026Published on Sep 3, 2026Oct 1, 2026Updated on Oct 1, 2026What is OKX DEX Aggregator+?
If no Solver provides a valid quote, or if on-chain settlement fails, the system keeps trying to fill your order until it expires after 5 minutes. Your funds are always safe — no tokens leave your wallet unless the trade settles successfully.Does Intent Swap support limit orders? Yes.Apr 20, 2026Published on Apr 20, 2026Sep 2, 2026Updated on Sep 2, 2026386