Configure the parameters for your alert > Add alert On the Web: On the trading page, select the Alerts option by selecting the bell icon above the trading chart Start by setting the price alert, just by selecting the Alerts option Configure the parameters for your alert and select Add alert. If you have existing alerts, please select Create alerts How can I adjust the notification settings? On the App: 1. Tap Trade > Select the trading type at the top 2.

Below is how you can add personalized messages to your custom price alerts on our platform: Navigate to the chart of the specific asset and select the Alerts option by selecting the bell icon above the trading chart to access the price alerts feature Start by selecting the Alerts option Select Create alerts or select an existing alert you want to edit Proceed to select the alert of your preference or the Create alerts option Set the Price and enter the price point that will trigger the alert Proceed

Your accessible balance and funds under the unavailable for withdrawal portion are calculated differently, which can result in the former being lower than the latter. The value of your accessible balance changes with the fluctuation of crypto value and trading activities. However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It...

Learn more about How do I unlock my deposit when the Travel Rule additional verification is required?3. Deposit and other features frozen due to incomplete assessments In some regions, you may be required to complete additional questionnaires or assessments before you can access all OKX features, including deposits. Please check for any required assessment prompts in the banner of your OKX app and complete them as instructed.

This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.

Important notice Due to a platform system upgrade, some deposit addresses were updated on March 27, 2025. Before transferring any assets, please check the latest deposit address and supported network on the OKX deposit page. If you've used an OKX deposit address before, don't worry. Previously used deposit addresses will remain valid and deposits sent to old addresses during this period will not...

This can happen even when you have a balance visible in your account if: funds are in a different account bucket margin is already tied to other positions/orders required margin increased due to volatility or risk parametersOrder parameter issues Orders may also be rejected if settings are inconsistent, for example: trigger conditions that do not meet product rules invalid price/size inputs TP/SL settings that conflict with order requirementsWhat should I do next if my X-Perps order keeps getting

How do I log out of my account? On the App: Select Menu in the top-left corner > Account settings > Scroll down and tap Log out. On the Web: Go your profile in the top-right corner > Select Log out.

We offer a wide range of tools and trading bots, for automated trading, including: Trading Bots: pre-built and customizable bots for strategies like grid trading, arbitrage, and market making. Visit here for more info on the Trading bot Marketplace. API Access: for users who want to develop their custom trading algorithms. Copy Trading: follow and automatically replicate the trades of successful...

Note: You can refer to How do I get my individual account verified for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason of identity verification? You can check your email for the failed reason and submit it again by clicking the link.

A number of other reasons could be at play, however, and it's important to know them if you want to manage your own crypto safely.What are the reasons why my deposit hasn't arrived yet? Delayed blockchain confirmation: if you don’t see your crypto deposit, you may need to wait for the sufficient number of blocks to be confirmed first. Incorrect network or address: ensure that your crypto has been deposited to the proper blockchain network and receiving address.

Self-service tool For quick access, click the button below:Scenario 1: Your email is accessibleOn the app Open the OKX app, and select Menu Open Menu page Select Account settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and...

Please contact their customer support with the following details: Transaction ID (TxID or hash) Asset and amount Destination wallet address Time of withdrawal Any relevant screenshots They’ll be in the best position to assist further. If none of the above applies to you, please contact our customer support by clicking the button below:

[2] Click Claim for free [3] Click Submit details, and enter your personal info to submit [4] RL OKXclusive Pass will appear in your wallet in a minute [5] Go back to home > Click My assets > NFTs to view your OKXclusive Pass Terms and Conditions Rolling Loud Music Festival Promotion Mint a Rolling Loud NFT on OKX Wallet and get an exclusive NFT that unlocks access to the Rolling Loud Music Festival and other perks. It is free, create a wallet, verify age, and claim the ticket.

For instructions on browsing and filtering all deposit and withdrawal records, see How do I check my deposit or withdrawal history?