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2026 Year-End Gift FAQ
You may be eligible if you meet either of the following requirements: Your average daily assets from October 4 to October 17, 2026 meet the VIP1 threshold for your OKX site; or Your rolling 30-day trading volume meets the VIP1 threshold for your OKX site in the trading-tier snapshot taken at 23:55 (UTC+8) on October 17, 2026. Users on the approved whitelist may also be eligible. VIP thresholds can differ by site. Why can't I see the 2026 End-of-Year Gift claim entry?Oct 2, 2026Published on Oct 2, 2026Oct 21, 2026Updated on Oct 21, 20263OKX Deposit Bonus 2026 FAQ
Deposit at least €10 by 31 August 2026. Maintain the balance required for your qualifying tier. Receive your bonus in 26 biweekly instalments.Aug 6, 2026Published on Aug 6, 2026Aug 7, 2026Updated on Aug 7, 202619How do I buy crypto and earn rewards?
Join by: You must enroll in the campaign by March 11, 2026. Finish by: March 15, 2026 is the last qualifying date for this campaign. By this date, you'll need to have completed your first qualifying buy order (in order to receive the €5 reward in BTC) and a successful series of 4 consecutive buys (in order to receive the €45 reward in BTC). 4. What happens if I miss a day or if I don't complete my buy orders by the end of the campaign?Feb 19, 2026Published on Feb 19, 2026Aug 5, 2026Updated on Aug 5, 20263Buy crypto with rewards terms and conditions
Campaign Period and Key Deadlines The campaign operates within two distinct windows to ensure all participants have a fair opportunity to complete their streaks: Enrollment Window: Users must successfully opt in on the campaign landing page between February 25, 2026 and March 11, 2026 (midnight UTC+1). Completion Window: While the enrollment period ends on March 11, users have until midnight UTC+1 on March 15, 2026 (inclusive), to complete their 5-day streak.3.Feb 19, 2026Published on Feb 19, 2026Aug 5, 2026Updated on Aug 5, 2026OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Sep 28, 2023Published on Sep 28, 2023Oct 1, 2026Updated on Oct 1, 2026718World Cup VIP Exclusive Gift Set FAQ
Eligible Users must (1) pass or have passed OKX's advanced identity verification, (2) reach or maintain OKX VIP status as of 25 March 2026 at 10:00 (UTC+8), (3) join the Promotion by providing all of the required information (such as delivery address) on the Promotion's landing page. The Promotion consists of an OKX swag item. Limit one (1) Gift Set per Eligible User. Sub-accounts will not be eligible to participate or receive any Gift Sets.Dec 19, 2025Published on Dec 19, 2025Aug 5, 2026Updated on Aug 5, 2026323How can I do spot trading with the Jupyter Notebook?
Learn more on how to access our market data and refer to the code below. 1 import okx.MarketData as MarketData 2 flag = "1" # live trading: 0, demo trading: 1 3 marketDataAPI = MarketData.MarketAPI(flag=flag) 4 result = marketDataAPI.get_tickers(instType="SPOT")print(result)6. How can I read the available trading pairs?Sep 29, 2023Published on Sep 29, 2023Aug 5, 2026Updated on Aug 5, 2026583X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?Aug 13, 2025Published on Aug 13, 2025Aug 6, 2026Updated on Aug 6, 202682How do I verify OKX's ownership and balance of the wallet address?
Below is an example using SOLANA Native Staking verification: Step 1: Download and open the OKX POR Reserve File Step 2: Filter the address data where Type is "Native Staking" and Network is "SOLANA", then copy the address (as shown below). Step 3: Go to solscan.io and paste the public key address. Step 4: Verify whether the Validators of the Stake Account are all controlled by OKX. Prior to July 2026: A separate file was provided to users for staked assets.Sep 26, 2023Published on Sep 26, 2023Aug 26, 2026Updated on Aug 26, 20261,059OKX Card Subscription Cashback FAQ
The first monthly reward period runs from 19 August 2026 to 31 August 2026, inclusive. If the Offer remains active in a subsequent calendar month, a new monthly reward period will begin on the first day of that month. You can check the current offer status in the OKX App. This cashback offer is separate from, and paid in addition to, your regular cashback percentage. The subscription cashback offer ended on 31 October 2026.Which merchants are eligible?Aug 19, 2026Published on Aug 19, 2026Nov 10, 2026Updated on Nov 10, 20269EEA VIP Referral Campaign Terms and conditions
The Promotion is separate from the standard OKX referral program, which is subject to its own terms.1. Promotion Period and availability 1.1. The Promotion begins on 15 Sep 2026 and continues until withdrawn by OKX in accordance with clause 10 (the “Promotion Period”). 1.2. The Promotion is available only in selected countries within the European Economic Area (the “EEA”) and only to users for whom the VIP Referral feature is made available in the OKX app or on the OKX website.Sep 17, 2026Published on Sep 17, 2026Sep 17, 2026Updated on Sep 17, 20261What should I do if I mistakenly withdraw crypto via the wrong network?
For example, if you previously mistakenly selected ETH network for USDC, in this case, you should select USDC-ERC20 4. Return to your Web3 wallet, select Send > select crypto and network 5. Paste the deposit address you copied from your exchange account 6. Enter the amount and select Next to review your send details and select Confirm to complete the process of retrieving the assets Web 1. Import your third-party wallet into OKX Web3 wallet via seed phrase or private key.Jan 21, 2025Published on Jan 21, 2025Aug 5, 2026Updated on Aug 5, 20269Event Contracts FAQ
Event Contract Fee has been updated effective from May 6, 2026 at 16:00-17:00(UTC+8). For more details, please refer to Notice on OKX Event Contract Fee UpdateXAU (Gold) event contractWhat is the XAU (Gold) event contract? OKX launched the XAU (Gold) event contract on June 16, 2026 — the first event contract with a traditional finance (TradFi) asset as its underlying.Apr 16, 2026Published on Apr 16, 2026Sep 3, 2026Updated on Sep 3, 20262How do I update my verified name, identity information, document, or country of residence?
If the option is available: 1. Select the field you need to update. 2. Enter information that matches your current official records. 3. Upload the account holder's valid government-issued document if requested. 4. Complete facial or security verification. 5. Submit the request and monitor the page and registered email. The update must remain for the same verified person.Aug 28, 2026Published on Aug 28, 2026Sep 21, 2026Updated on Sep 21, 20269How to claim my RL OKXclusive Pass?
Step 1: Download the OKX Wallet App Scan the QR code to download the OKX App Step 2: Create a new OKX Wallet or add an existing wallet If you do not have a crypto wallet and need to create one: [1] Choose Wallet from the top toggle, and click I don't have a wallet > Seed Phrase [2] Enable now [3] Back up now > To iCloud or By writing down [4] Enter your password > Confirm to back up If you already have a crypto wallet (like MetaMask, or Coinbase Wallet), you can simply import it into OKX Wallet andApr 5, 2023Published on Apr 5, 2023Aug 5, 2026Updated on Aug 5, 202645