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How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the username.QQ To verify the QQ username, go to QQ, select the user profile, and copy the WeChat ID. Go to our channel verification to verify the username. You can refer to the How do I verify OKX accounts section to learn more about how to verify the username.Blog Go to the blog page, copy the page link. Go to our channel verification to verify the page link.Aug 11, 2023Published on Aug 11, 2023Sep 1, 2026Updated on Sep 1, 20265,446How do I check if an email is officially from OKX via EML file?
., QQ Mail, some corporate mailboxes) The email may still be delivered even if SPF/DKIM fails, and the warning indicators may be less visible. This can make it easier for some users to mistake a faked email for an official message.Nov 24, 2025Published on Nov 24, 2025Sep 1, 2026Updated on Sep 1, 202628Why can’t I withdraw funds?
Please stay vigilant and watch out for scams: Any contact through unofficial channels such as QQ, Telegram, or WeChat — even if the sender uses a profile picture or username similar to OKX's official accounts — requesting transfers, QR code scans, or verification codes is a scam. Don't trust such messages.Aug 4, 2026Published on Aug 4, 2026Aug 5, 2026Updated on Aug 5, 202610How do I register an account on OKX?
You can use a personal email address (such as Outlook, QQ Mail, 163 Mail, or similar). Make sure the email is entered correctly and can receive messages normally. Your email is required for system notifications, identity verification, and password recovery. Note: Each phone number and email address can be used to register only one OKX account. Both a phone number and an email address must be bound during registration.What should I do if I can't sign up?May 23, 2024Published on May 23, 2024Oct 12, 2026Updated on Oct 12, 202680
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