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Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~1 BTC) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 3: the user converts his 1 BTC to ETH at the price of 3,000 USDC/ETH. He receives 20 ETH at 17:10 UTC.May 13, 2024Published on May 13, 2024Aug 26, 2026Updated on Aug 26, 2026420How can I do spot trading with the Jupyter Notebook?
Learn more on how to access our market data and refer to the code below. 1 import okx.MarketData as MarketData 2 flag = "1" # live trading: 0, demo trading: 1 3 marketDataAPI = MarketData.MarketAPI(flag=flag) 4 result = marketDataAPI.get_tickers(instType="SPOT")print(result)6. How can I read the available trading pairs?Sep 29, 2023Published on Sep 29, 2023Aug 5, 2026Updated on Aug 5, 2026583How do I update my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and select Menu Open Menu page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationAug 22, 2023Published on Aug 22, 2023Oct 22, 2026Updated on Oct 22, 202633How do I view Profit and Loss (PnL) and switch PnL display?
1. Open the OKX App, select Assets 2. Select the PnL line chart on the right to expand it. Once expanded, you can view total PnL across different time periods — 1 day, 1 week, 1 month, 6 months, and 1 year. Up to 1 year of cumulative PnLs are available. Select the ">" icon next to PnL to view Spot PnL and Futures PnL separately. Note: The asset trend chart and PnL statistics do not include your Pay balance.Why would I want to switch between PnL value and percentage display?Jul 7, 2024Published on Jul 7, 2024Aug 5, 2026Updated on Aug 5, 202649OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Sep 28, 2023Published on Sep 28, 2023Oct 1, 2026Updated on Oct 1, 2026717What's the risk and runtime for Smart Picks?
It’s a way to measure the level of risk or exposure in a particular trading strategy.For example: If a strategy fully invests in spot positions, the Delta value is 1, meaning the strategy is directly affected by changes in the asset’s price. A lower Delta (less than 1) means less exposure to market movements, which generally makes the strategy safer or more conservative. A higher Delta (greater than 1) means more exposure to price changes, often through leverage, making the strategy riskier.Sep 26, 2024Published on Sep 26, 2024Oct 28, 2026Updated on Oct 28, 2026299USDG rewards program FAQ
1. What’s USDG? Global Dollar (USDG) is a single-currency stablecoin (SCS) pegged 1:1 to the US dollar. It’s issued by Paxos Digital Singapore Pte. Ltd. (PDS) and designed to comply with the Monetary Authority of Singapore (MAS) stablecoin regulatory framework.2. How do USDG rewards work? With USDG rewards, you can earn up to 3.85% APY simply by holding USDG in your OKX Wallet. Your funds remain fully accessible — you can redeem or move them anytime without penalties.Oct 13, 2025Published on Oct 13, 2025Aug 5, 2026Updated on Aug 5, 2026539FAQs for EEA EURC Orderbook with Circle
Eligible users can convert EUR to EURC at a 1:1 rate on OKX.What is EURC? EURC is a euro-denominated stablecoin issued by Circle. It is backed by euro-denominated reserves and designed to be redeemable 1:1 for euros.What role does Circle play? Circle is the issuer of EURC and an important partner in expanding access to euro-denominated digital money in Europe.Who can access the unified EUR order book?Oct 11, 2026Published on Oct 11, 2026Nov 4, 2026Updated on Nov 4, 20262USDG Convert Fees Change Announcement
OKX would like to inform you that the 1:1 pricing between USDC and USDG for offshore clients will be discontinued. Following this change, USDC <> USDG conversions will be subject to a 0.03% (3 bps) markup. This change will take effect on 2:00 (UTC+0) , 25th February. Thank you for your understanding and continued support.How to get USDG You can obtain USDG by accessing Convert.Feb 20, 2026Published on Feb 20, 2026Aug 5, 2026Updated on Aug 5, 20267Event Contracts FAQ
At expiry: Correct judgment: Each contract share can be redeemed for up to 1 USDT (minus a settlement fee) Incorrect judgment: The share becomes worthless; no settlement fee is charged Example: A user purchases 1 Up contract for 0.01 USDT. At settlement, if the Up direction is confirmed, the contract is worth 1 USDT.Core Features Clear profit and loss: Results are determined based on final facts, with transparent rules. Full margin, no liquidation risk: No leverage, no margin calls.Apr 16, 2026Published on Apr 16, 2026Sep 3, 2026Updated on Sep 3, 20262How do I deposit OKT Chain assets from Web3 Wallet to Exchange?
Conversion rate: 1 OKT ≈ 0.10476 OKBWhy can’t I see my balance when withdrawing stOKT or wOKT to the exchange? Support for these tokens is still being finalized. Any deposited stOKT or wOKT will be automatically converted to OKB on a weekly basis. Please monitor your OKB balance.Reference conversion rates: 1 stOKT ≈ 1.25 OKT 1 wOKT ≈ 1 OKTJan 16, 2026Published on Jan 16, 2026Aug 5, 2026Updated on Aug 5, 202616Trading Fee Rules FAQ
Trader A (Maker fee: 0.02%; Taker fee: 0.03%) bought 100 contracts of call options (notional is 1 BTC): If trader A is the taker when order filled, so the Trading fee = Min(0.03% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0003 BTC; If trader A is the maker when order filled, so the Trading fee = Min(0.02% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0002 BTC.Sep 3, 2026Published on Sep 3, 2026Oct 7, 2026Updated on Oct 7, 2026Trading Fee Rules FAQ
Trader A (Maker fee: 0.02%; Taker fee: 0.03%) bought 100 contracts of call options (notional is 1 BTC): If trader A is the taker when order filled, so the Trading fee = Min(0.03% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0003 BTC; If trader A is the maker when order filled, so the Trading fee = Min(0.02% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0002 BTC.Mar 22, 2024Published on Mar 22, 2024Sep 9, 2026Updated on Sep 9, 20261,103How can I do derivatives trading with the Jupyter Notebook?
import okx.Account as Account flag = "1" # live trading:0, demo trading: 1 accountAPI = Account.AccountAPI(api_key, secret_key, passphrase, False, flag) result = accountAPI.get_account_balance() print(result)4. What account mode and margin/trade mode are eligible for derivatives trading with the Jupyter Notebook?Sep 28, 2023Published on Sep 28, 2023Aug 27, 2026Updated on Aug 27, 2026217Unified USD Orderbook FAQ
The Unified USD Orderbook is a feature that allows users in certain jurisdictions to trade USD pairs using USD, USDC, or other selected stablecoins pegged 1:1 with USD. It combines the liquidity of USD-based assets into a single orderbook for a seamless trading experience.FAQ1. What stablecoins are supported for trading in the Unified USD Orderbook?Jul 4, 2025Published on Jul 4, 2025Sep 17, 2026Updated on Sep 17, 202614