Note: Apple Pay, Google Pay, debit/credit cards, and PayPal are not supported for trigger orders.Can I use trigger order on both web and app? Trigger orders are only available on the app. This feature isn't supported on the web.Placing a trigger orderHow do I place a trigger buy/sell order? Follow the steps below to place a trigger buy order. Go to Menu > select Buy or Sell under trade section. Choose your preferred assets Select the order type dropdown and choose Trigger order.

Trade > select TP/SL > OCO > enter amount for TP trigger price and SL trigger price > Sell Fill in your TP/SL trigger prices to proceed with your trading

Your order is only triggered when the price type you selected reaches your trigger price. If you set your trigger on the mark price and then watch the last price on the chart, the two can differ, and your order can trigger at a moment that looks early or late on the chart.

Using the last price, mark price, or index price as the trigger reference may also result in different trigger times.Why was my TP/SL Order triggered but not filled at the specified price? The TP/SL trigger price only activates the order. After activation, the order must still be executed according to the selected market or limit order method: A market order is generally more likely to be filled, but the final execution price may differ from the trigger price because of slippage.

You'll need to define three things: Trigger threshold — the minimum Pay balance that activates a top-up Top-up amount — the fixed amount to transfer each time the rule triggers Funding sources — up to 3 sources, ranked in priority order to determine which is drawn from firstHow do I set the auto top-up feature? Note: please ensure that your app is on version 6.171.1 for iOS, while Android version is on 6.171.0. Auto top-up isn't a scheduled recurring transfer.

If an unscheduled trading halt, early close, stale price, insufficient data, or other underlying market disruption occurs, the event enters dispute review and OKX determines the final settlement price under the manual settlement procedure.How is a dispute triggered and processed? A dispute can be triggered automatically (e.g., missing index price or a risk-control rule is triggered) or manually (anomaly detected by the platform or user complaint via ticket).

The chart shows the last traded price, so an order set to trigger on the mark price won't necessarily trigger at the moment the chart touches your level. Before concluding that an order failed, check three things: which trigger price type the order used, whether that price actually reached the level you set, and whether the order is still in your order list, since an order that was cancelled won't trigger. For how the trigger price types differ, see How to set up take-profit and stop-loss.

When your 24-hour cumulative withdrawals exceed your threshold, the next withdrawal will trigger facial verification before it can proceed.What happens when I exceed my threshold? Once your 24-hour cumulative outflows reach your set threshold, the next withdrawal will trigger a facial verification request. After passing verification, the withdrawal proceeds as normal.

Which price triggers a take-profit or stop-loss order? Applies to TP/SL orders placed in Exchange mode. A TP/SL order triggers on the price type set as its trigger price. You choose that price type when you place the order — last price, mark price, or index price — and the order watches only the price type you chose, not the other two.

On a USD pair, switch Trade with to the asset you actually hold.Why didn't my trigger order fill? A trigger order checks your available balance at the moment the trigger price is reached, not when you set it up. There are two reasons it can fail at that moment, and both are common: You didn't have enough funds in the account to cover the order. You did have the funds, but another open order was reserving them, so they weren't available.

Per-position TP/SL: Set take-profit and stop-loss on a single sub-position, with the trigger set by PnL%, PnL amount, or price change %. When triggered, only that sub-position is closed - others are unaffected. Per-position closing: Market close an entire sub-position with one tap Cross and isolated margin: Both margin modes are supported, in both hedge and one-way position modes.

If ADL is triggered, some positions may be reduced or closed according to platform risk rules and priority methodology. On our platform, ADL is a last-resort mechanism used when standard liquidation handling isn't sufficient. We may update the triggering conditions and mechanics over time. Always check our latest product documentation and in-app disclosures for the rules that apply to your contract and account setup.Why does this matter?

If an unscheduled trading halt, early close, stale price, insufficient data, or other underlying market disruption occurs, the event enters dispute review and OKX determines the final settlement price under the manual settlement procedure.How is a dispute triggered and processed? A dispute can be triggered automatically (e.g., missing index price data or a risk-control rule is hit) or manually (anomaly detected by the platform or reported via a user support ticket).

If the exact price matters to you more than speed, use a limit order: a limit order isn't filled at a worse price than the one you set, though it may not be filled at all.Why is my trigger order filled at a different price from my trigger price? Applies to take-profit, stop-loss and other trigger orders. A trigger order isn't in the market until your trigger price is reached. At that moment your order is sent to the market and filled at the prices available then.

There are four common reasons: your stop loss is triggered by the trigger price type you set (last price / mark price / index price) while liquidation is triggered by the maintenance margin ratio; you only set a stop loss for part of the position; the order generated after the stop loss was triggered did not get filled during volatile market conditions; and the liquidation process cancels orders in the opening direction first.2.