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What onboarding information is required for a Publicly Traded Company?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the publicly traded company, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Oct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 202684What onboarding information is required for a privately owned company?
For example: Company Registration Certificate or Business Registration Certificate (or equivalent official document, such as a Business License) Partnership Agreement (if your company is a partnership) Memorandum and Articles of Association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Complete the following template to finish verificationOct 13, 2023Published on Oct 13, 2023Aug 5, 2026Updated on Aug 5, 2026300Address type upgrade FAQ
Address book updates We've updated the address book with new Network scope and Token scope options, giving you more flexibility and control over which networks and tokens each saved address applies to. When you're making a withdrawal, the address book also automatically filters addresses based on the network and token you've selected. What do "Network scope" and "Token scope" mean when I add an address? These new options give you more flexible and secure control over your withdrawal addresses.Aug 26, 2025Published on Aug 26, 2025Aug 5, 2026Updated on Aug 5, 2026870Unseen City Shirts - Blue Moon - NFT FAQ
Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Malta, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, the Netherlands, Ukraine.Apr 25, 2024Published on Apr 25, 2024Aug 26, 2026Updated on Aug 26, 20262What is the 30-day verified address feature?
Delete the address and add it again as a permanently verified address.How do I verify an address for 30 days? When adding or verifying an address in your withdrawal address book, the default verification period is 30 days. To verify an address permanently instead, select Change verification period during the setup. This feature is available on web and in the app (version 6.75 and above).Jul 4, 2024Published on Jul 4, 2024Sep 9, 2026Updated on Sep 9, 20264What proof of address documents can I submit?
Make sure the name and address match the information entered during verification.Aug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 2026How do I determine my company type and understand which documents I need to prepare?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution. Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review...Oct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 2026172What should I do if I deposit to the wrong address?
To deposit crypto to OKX, you need to use the deposit address provided on the OKX deposit page after selecting your crypto and deposit network.You deposited to the wrong address if you used a different receiving address when making the transfer.Check the receiving address used for the transfer Open the withdrawal or transfer record on the sending platform and find the receiving address and transaction ID (TxID).Oct 15, 2024Published on Oct 15, 2024Sep 8, 2026Updated on Sep 8, 2026275How do I submit my proof of address (POA)?
Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name. If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 6 months. The POA must be a clear photo of your original POA or a PDF file.Sep 5, 2023Published on Sep 5, 2023Aug 5, 2026Updated on Aug 5, 20265How do I verify OKX's ownership and balance of the wallet address?
Please refer to here Use third-party nodes: Infura、Alchemy Example: Alchemy provides ethereum archive node serviceOKLink API balance verification Login to OKLink Go to profile > API Select Create API under On-chain Data to create apiKey Configure parameters related to OKLink open API in the rpc.json file OKLink is a blockchain big data company that provides an open interface to query the address balance of a specified height in the blockchain.Sep 26, 2023Published on Sep 26, 2023Aug 26, 2026Updated on Aug 26, 20261,058Institutional verification: status, tasks, rejection and information updates
Fully remote company with no physical operating address If your company operates remotely and does not have a physical address, you will be asked to select the CEO or equivalent. We will then take that person's address as your company's operating address. D.Aug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 20265How do I find my deposit address and tag/memo/comment?
Go to Deposit > Deposit crypto > switch address Switch to your desired addresses How do I add a new deposit address? On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address? On the deposit page, select Address > Edit > Edit the deposit address name Select the edit from the address book page to editHow do I change my deposit address?Aug 22, 2023Published on Aug 22, 2023Aug 26, 2026Updated on Aug 26, 202672,658What onboarding information is required for the government-owned enterprise?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Oct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 202674What onboarding information is required for a fund?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Oct 13, 2023Published on Oct 13, 2023Aug 19, 2026Updated on Aug 19, 2026132How do I register an account on OKX?
Which email address should I use to register? Use a personal or business email address that you control and can access over the long term. The email address may be used for account notifications, verification, additional information requests, password resets, and account recovery. Don't use another person's email address, a temporary email address, or an address you may lose access to.6. Why is my country or region missing from the registration list?May 23, 2024Published on May 23, 2024Oct 12, 2026Updated on Oct 12, 202679