All
FAQ
Announcements
Product documents
Formal Complaint Handling Process
However, if you wish to file a formal complaint you may do so either: (a) Via the OKX online complaints form (b) By submitting the complaints form (available in all 24 Official EU Languages) to the email complaints.eu@okx.com. (c) By downloading and sending the complaints form by registered post to will be using this: Piazzetta Business Plaza, Office Number 4, Floor 2, Ghar il-Lembi Tas-Sliema, Malta.Published on Jan 23, 2025Updated on Mar 26, 2026FAQ17OKX to list Fetch.ai (FET), SingularityNET (AGIX) for spot trading
Asset name: Fetch.ai Ticker: FET Total supply: 1,152,997,575 Contract: 0xaea46a60368a7bd060eec7df8cba43b7ef41ad85 SingularityNET is a decentralized AI platform and marketplace, aiming to build a "protocol for connecting AI and machine learning tools, as well as forming effective applications".Published on Nov 24, 2023Updated on Nov 17, 2025AnnouncementsOKX will list Ordinals (ORDI) for spot trading
Due to the size limit of the Bitcoin block, the main information for inscribing is mainly text and pictures, in the form of NFT and token.Published on May 20, 2023Updated on Nov 17, 2025AnnouncementsOKX Brasil x McLaren Racing Trading Campaign
Register Form. 6. Stock and Sizes Prizes are subject to availability (4 Tier 1 kits and 3 Tier 2 kits). OKX Brazil will make every effort to meet the size preferences indicated on the registration form. However, if the desired size is not available, the nearest available size will be sent. 7. Reservation of Rights OKX Brazil reserves the right to modify, suspend, or cancel the campaign at any time and without prior notice for any reason it deems necessary. 8.Published on Feb 15, 2024Updated on Nov 17, 2025AnnouncementsOKX will list Nine Chronicles' asset, WNCG, for spot trading
Fill out the google form: https://forms.gle/jT7hiUvqQPHTXcPq7 Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital. You should ensure that you fully understand the risks involved and take into consideration your level of experience, investment objectives, and seek independent financial advice if necessary.Published on Aug 17, 2021Updated on Nov 17, 2025AnnouncementsUniswap (UNI)
Basic Information Name of Project: Uniswap Ticker: UNI About Uniswap is a decentralised exchange in the form of two smart contracts hosted on the Ethereum blockchain, as well as a public, open source front-end client. It's a 100% on-chain market maker allowing the swapping of ERC20 tokens, as well as ETH to an ERC20, and vice-versa.Published on Sep 17, 2020Updated on Nov 17, 2025AnnouncementsWhat attestation do we need to agree to when verifying as an institutional customer?
Applicant is not registered, organized, incorporated, formed, or established in the United States; E. Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on Feb 5, 2024Updated on Oct 8, 2025FAQ131A beginner's guide to identity verification
Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country. If you believe it should be supported in your country, please contact customer support.4. What are acceptable forms of government-issued ID? A government-issued ID is a type of identification that is officially issued by the government and legally accepted as identity.Published on Sep 25, 2023Updated on Mar 25, 2026FAQ6,457What should I do if I forget to fill in tag/memo?
Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Oct 15, 2024Updated on Mar 4, 2026FAQ109P2P Campaign: Second Round of Featured Ad Spot Bidding
To qualify, merchants must meet ALL requirements below: Must be Verified or Diamond Must maintain a minimum 90% order completion rate in the last 30 days Must have completed at least 100 orders in the last 30 days Only traders submitting the official registration form during the campaign period may participate By submitting this form, merchants agree that their bid is binding for the selected time slot 3.Published on Dec 12, 2025Updated on Dec 12, 2025AnnouncementsAffiliate activity portal - join page enhancement
Learn more" Simply share the "https://www.okx.com/join/xxxxxx" URL and users who select on the link will be able to view the activity beside the sign-up form How many activities can I promote at a time using this new feature? You can only promote one activity at a time using this new feature. This means that the Join page can only display one activity at any given time. However, you're free to enroll in multiple activities. How do I select another activity to promote?Published on Jun 8, 2023Updated on Mar 25, 2026FAQ221How do I verify an individual account?
Do I need to submit a new form of identification to verify my individual account? You may be asked to upload an updated form of identification if it's deemed necessary.4. Why is my individual account frozen? Your account may be frozen if you don't complete your identity verification within the stated grace period. However, you can still access your funds and make withdrawals. Once you've passed verification, full access to your account will be restored.5.Published on Sep 25, 2023Updated on Apr 6, 2026FAQ31,017OKX will open the C2C trading platform
Please refer to the update form OKX. OKX-C2C Products and Operations Team 2017-10-31Published on Oct 30, 2017Updated on Nov 17, 2025AnnouncementsAnnouncement from OKX regarding the delay of RESOLV/USD spot trading
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on Jun 10, 2025Updated on Nov 17, 2025AnnouncementsOKX completed MATIC token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on Sep 10, 2024Updated on Nov 17, 2025Announcements