If you want to keep using the original wallet on another device, import the seed phrase you've already backed up.17. Which networks does the Social Login wallet support? The Social Login wallet currently supports EVM, Solana, X Layer, SUI, and Bitcoin networks. Support will continue to expand. Refer to the networks and features shown on the product page for the latest availability. This is available from app version 6.187.0 onward.18. Why are some DApps, DeFi products, or networks unavailable?

Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and select Menu Open Menu page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authentication

Always ensure you’re on OKX.com before entering sensitive info, and avoid clicking login links in emails or SMS. The process of setting up these measures starts at sign-up. If you don’t already have an account, you can visit the sign-up page or follow the instructions below. Learn more about phishing attacks and how you overcome them here.How do I set up security for my account?1. Sign up for a new account on OKX Navigate to our homepage and select Sign up, located in the top right corner.

The team members are from top universities including Princeton, Tsinghua and Peking University, among which, over 50% members own Ph.D degree. In addition, team has included Oliver Hart, the Nobel Prize winner, and Hoan Soo Lee, the Economist of Council of Economic Adviser (CEA) during the first term of Obama government, as the economic adviser and project consultant.

The system says "Identity information already exists" when I register a new account, but I cannot remember the phone number or email linked to my old account Fllow these steps to recover your original verified account: This message means your identity may already be associated with another OKX account. Check whether the verification page displays a masked email address or phone number that you recognize.

Trojan horse viruses can grant hackers remote control of your device — often where your critical accounts are already logged in. Once inside, attackers may perform unauthorized actions, such as transferring funds, changing account settings, or accessing private data. Infected devices also expose stored login credentials and personal data, giving hackers access to a wide range of services beyond your original account.How does a Trojan horse infect your device?

Note: if a friend or family member sends a deposit on your behalf, it will be rejected because the account name won't match yours.12. Why is my available balance temporarily locked after a deposit? Crypto or fiat purchased using a recent bank transfer may be placed under a short protection hold as part of an automated risk review. Open Assets > Lock details to see your release date.

User C The users lent out funds through Simple Earn Flexible, and enjoyed the bonus APR for an 180-day bonus period before. 1000 USDT 1000 USDT is at a market APR when lent out, because the user has previously enjoyed the bonus period already. At OKX, we remain committed to providing you with high-quality products and exceptional experiences. Thank you for being a valued member of our community. If you have any questions, please contact OKX Support Center. OKX team March 27, 2026

Passkeys allow you to enjoy password-free login without authentication codes.

User C The users lent out funds through Simple Earn Flexible, and enjoyed the bonus APR for an 180-day bonus period before. 2000 USDT 2000 USDT is at a market APR when lent out, because the user has previously enjoyed the bonus period already. At OKX, we remain committed to providing you with high-quality products and exceptional experiences. Thank you for being a valued member of our community. If you have any questions, please contact OKX Support Center. OKX team Oct 07, 2024

Taking advantage of OKX Marketplace's zero-listing fees is simple: Sign up: If you're not already a member, create an account on OKX Marketplace. Upload your NFTs: Upload your digital assets, ensuring that they meet our guidelines and standards. List for free: When you list your NFTs for sale, you won't encounter any upfront fees. This allows you to maximize your profits from each sale. Connect with the community: Engage with our vibrant community of artists, collectors, and enthusiasts.

Select Help Center on the login page Select the icon at the top right corner Select ticket center > Help icon on the login page Select Join video call appointment Enter the authentication code that is sent to your email and join the video call Enter the authentication code in order to join the video call Note: after your contact email is verified, you'll receive ticket updates via email.

Reinstall the app If the previous steps don’t work: Remove the app from your device Restart your phone Download the latest version from the official app store Log in again Always make sure you back up your recovery phrase or login credentials before uninstalling the app.When should I contact support?

Users can improve security settings to prevent abnormal login: 1. Created second verification by binding Google Binding Google Authenticator Tutorial: a: Download and Install: Search Google Authenticator in App Store and install. b: Linking Google Verification: Users will get a secret key and make sure you have chosen to make the key Time based. Next step, a user is able to login OKX account and enter “Security”-“Google Auth”. It will show a QR code.

Users should modify the login password regularly, and try to avoid using the password has been used. Users do not use the same password for different sites. 2. To improve security awareness, users do not login account on the public computer; and personal computer should install anti-virus software. 3. Users should create an admin password when making transactions. OKX has a strong security system, but we need users’ cooperation and use the relevant settings.