Dear valued customers, We are pleased to announce that Serum（SRM）is now listed on OKX. Please take note of the following go-live schedule: 1. SRM Deposit - 03:00 August 14, 2020 (UTC); 2. SRM Spot Trading - (SRM /USDT, SRM/BTC markets) - 05:00 August 14, 2020 (UTC); 3. SRM Withdrawal – 09:00 August 17, 2020 (UTC) You may find more information about the token here: Serum（SRM） 【SERUM(SRM) Net buy contest】 Both new and existing users can participate in this contest by clicking the sign-up button.

Facial recognition unavailable due to too many login attempts If you see a "You've reached the maximum number of attempts" message and can't log in or complete facial recognition, wait 30 minutes before trying again and make sure your face is fully visible and your camera is not obstructed during face recognition.

Chingari provides a crypto-powered creator economy, combining the essences of blockchain and DAO, $Gari token will empower the creators and viewers through its social tools, achieving web3 commerce. Chingari has exceeded 80 million in app downloads. It also helps contributors to monetise their contents, provides creators’ fund and participates in the governance.

Increasing your threshold requires facial verification before the change takes effect. Decreasing your threshold does not require any verification. Disabling Large Withdrawal Protection requires facial verification. When your 24-hour cumulative withdrawals exceed your threshold, the next withdrawal will trigger facial verification before it can proceed.What happens when I exceed my threshold?

Once your outflows across all covered channels reach or exceed that threshold, the withdrawal is blocked immediately — and can only proceed after facial verification (Eagle Eye).

For more details on facial recognition failures, please refer to What should I do if facial recognition fails? Note: please follow here to reset Two-factor authentication (2FA)Device verification Your new device will receive a verification code.

Outside the protection window: Complete facial authentication to confirm the change. During the protection window: You can't edit the protection window. Wait until the protection window ends before making changes.How do I disable Offline Mode? Go to Security Center > Offline Mode and turn off the feature. Outside the protection window: Complete facial authentication to confirm. During the protection window: You can't disable Offline Mode.

You may be asked to complete a live facial check, provide a valid identity document, and explain why you believe the linked account is not yours. The case should be routed directly to the specialist identity-review team.7. I am a twin and the system may have matched me with my twin. What should I do? Contact customer support. State that you are a twin and follow the form instructions to complete a live facial check and provide your own valid identity document.

If a single withdrawal triggers both Offline Mode and Amount Protection at the same time, it will be blocked directly under Offline Mode rules, without triggering facial verification.

My identity or facial verification is stuck or can't be submitted. What should I try? If the page keeps loading, the final step can't be submitted, or facial verification doesn't respond, try the following in order: Record the exact error message and take a screenshot before leaving the page. Use the latest official OKX app or the official OKX website. Do not install an app from an unknown link or developer.

For more details of the project, please refer to: About Symbiosis Finance — the project of OKX Jumpstart Mining 3.Raydium Raydium is an automated market maker (AMM) built on the Solana blockchain which leverages the central order book of the Serum decentralized exchange (DEX) to enable lightning-fast trades, shared liquidity and new features for earning yield. For more details of the project, please refer to: About Raydium — the project of OKX Jumpstart Mining V. Others 1.

Complete facial or security verification. 5. Submit the request and monitor the page and registered email. The update must remain for the same verified person. It cannot replace the account holder, transfer verification, or change the account to another person.Change your verified legal name Use the Legal name or Name Refresh entry when it is available.

Here’s what to expect: Faster processing times through automation and AI-driven verification Stronger security with encrypted storage and facial recognition tools Privacy-centric updates that minimize unnecessary data exposure Broader support for global ID types and regional verification options As regulations evolve, so will KYC—and we’re committed to keeping your experience seamless and secure.

You may be asked to complete facial verification using your mobile device Once verified, you'll be prompted to add a new passkey and follow the on-screen instructions Select Reset to reset your passkeyRemove passkey You can remove a passkey only if you have more than one set up. If your account already has 10 passkeys, you'll need to remove one before adding a new one.

and you'll be prompted to download the OKX app to proceed Select authentication method unavailable to reset your authentication Note: You may need to provide your ID document and complete facial recognition for verification purposesI can't log in to my accountOn the app If you enable two-factor authentication and login into your account as usual, the system will trigger two-factor authentication Select Switch authentication method > Reset two-factor authentication > Reset phone number / email / authenticator