What's emergency contact? On our platform, the security of your assets is our top priority. The Emergency Contact feature allows you to designate a trusted individual whom we can reach out to in unforeseen circumstances. If we are unable to contact you after a defined period of inactivity, we will attempt to contact your emergency contact using the information you have provided.How do I add emergency contact?

Learn how to use the Spot DCA (Martingale) trading bot here.How can I access OKX’s trading bots?

If it’s automatically changed, there may be a risk.What should I do if I suspect my device has been compromised?

How do I choose or change my apparel size for the 2026 End-of-Year Gift? Select your size when you submit your delivery details. You can update your size directly on the submission page before October 26, 2026, 00:00 (UTC+8). Use the size chart to select the best fit. Size changes aren't available after shipment has been arranged. Can I change my delivery address for the 2026 End-of-Year Gift? Yes.

If you use passkeys or two-factor authentication (2FA) that are synced across devices, these can also be extracted, allowing the hacker to gain full control of your account.What should I do if I suspect my account has been compromised? If you detect suspicious activity on your device or account, act quickly: Disconnect from the Internet — turn off Wi-Fi or power down your device and router If you can still access your OKX account, freeze it before disconnecting.

The FILUSDT index rebalance and other trading rules of OKX’s FILUSDT perpetual swap contract before and after the mainnet launch are as follows: 1. Before the mainnet launch Before the Filecoin mainnet launches and while there is no FIL mainnet token trading pairs on mainstream exchanges, the index will continue to use the following components: Exchange Trading Pair Weight Gate.io FIL6/USDT（previously known FIL/USDT pair） 33.3% Poloniex XFIL/USDT 33.3% OKX FILUSDT perpetual swap 33.3% 2.

What should I try? If the page keeps loading, the final step can't be submitted, or facial verification doesn't respond, try the following in order: Record the exact error message and take a screenshot before leaving the page. Use the latest official OKX app or the official OKX website. Do not install an app from an unknown link or developer. Allow camera access, clean the camera lens, keep your face fully visible, and use sufficient lighting.

TON can incorporate other blockchains and link them with each other through a technology called Hypercube routing. TON Storage, TON Sites and TON DNS will finalize the structure of the network, in which blockchains are not only able to easily communicate with each other but also access files and websites from the internet. The goal of TON is to create a Web 3.0 internet — which includes decentralized storage, I2P network, instant payments and user-friendly dApps.

Since BCC withdrawals have just been enabled, and to ensure the security of customer assets, the withdrawal limit will be 50 BCC per day before 12:00 on October 10. From 12:00 on October 10, the withdrawal limit will be adjusted to 200 BCC per day. Subsequent adjustments may be made based on marketplace conditions. OKX thanks every customer for their support and understanding over the years, and we will do our best to serve every customer. OKX Website https://www.OKX.com/ September 20, 2017

New-user activities are limited to those who have not traded on the platform before registering. If a user participates in multiple activities, only the last campaign registered will be rewarded. OKX has the discretion to convert any rewards into platform vouchers or USDT of equivalent value or less value.

Users should check the OKX trading interface for the current margin requirement before placing an order.Can I lose more than I deposit? In standard isolated margin mode, the maximum loss on an OKX X-Perp position is the margin allocated to that position, liquidation is triggered before the account balance reaches zero, subject to maintenance margin requirements. OKX X-Perps use the same risk and liquidation framework as OKX's standard crypto contracts.

Learn how to become an eligible user here.How do I stop a trading bot and close a trade? You can check on any trades you have created using the trading bot in the Bots option of the trading dashboard. Here you can view details of your trades, including their profitability to date.

Insufficient cloud storage: Ensure there's enough available storage in your cloud drive. You may need to clear some space before trying again. HMS Core components (Huawei devices only): If you're using a Huawei device, make sure HMS Core is installed and updated to the latest version via AppGallery. After confirming the above, try backing up your wallet again. Visit OKX wallet FAQ or contact our OKX Assistant for further assistance.

Note: always back up any recovery phrases or login credentials before uninstalling, especially for your wallet app.Switch network Try switching networks (for example, from mobile data to Wi-Fi, or vice versa) to rule out network connection issues.Contact Support If the issue persists after completing the steps above, please contact the OKX Assistant for further assistance.

How do I verify with Digital Signature? Select Digital Signature and choose a connection option shown on your screen. Connect the wallet account that controls the exact address in your verification request, then approve the message in your wallet. If you connect to a different account or address, verification will fail. Once you’ve signed, return to OKX to complete any remaining steps. Which options might I see?