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What attestation do we need to agree to when verifying as an institutional customer?
As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is...Published on Feb 5, 2024Updated on Oct 8, 2025131How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Combination of coin rise and exchange rate oscillation profit By strategically combining the rise of individual coins with the oscillation profit from exchange rate fluctuations, the bot maximizes returns, especially during market fluctuations.Published on Mar 6, 2024Updated on Sep 10, 202527OKX DEX FAQs
This fee isn't charged by the wallet, so we can't refund it. Therefore, we don't recommend choosing a low level network fee to save money because it might lead to transaction failure or blockage. If the transaction is blocked, you need to pay another transaction fee to eliminate the blockage, making this an unfavorable trade.How to check the price of purchased tokens on OKX DEX? Launch the OKX app and switch to OKX Wallet.Published on Feb 5, 2026Updated on Mar 30, 20267What are the reasons for my spot copy trade order fail?
If the market experiences a significant fluctuation and the price rises to 20,200 when the copy trader is placing their order, our slippage protection will automatically cause the copy trade to fail.Lead trader-related reasons1. Exceeded the maximum total purchase value Because of the liquidity and market depth of different cryptocurrencies, we’ve set a maximum limit for how much crypto lead traders can buy through lead trade orders.Published on Oct 13, 2023Updated on Feb 9, 202669How do I manually set up futures grid trading bot?
Traders using a long grid strategy profit from rising prices. Short: this strategy involves selling futures contracts with the expectation that the price of the underlying asset will decrease. Traders using a short grid strategy profit from falling prices. Neutral: this strategy involves a balanced approach, where the trader doesn't have a strong directional bias on the price movement of the underlying asset.Published on Jun 6, 2024Updated on Mar 31, 2026100How do I stay safe from phishing SMS using the name OKX?
We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.Published on May 9, 2025Updated on Mar 4, 2026321What's Spot DCA (Martingale) bot and how to use it?
Traders use this strategy when they believe prices will rise eventually, buying more when prices drop to average out the cost. It’s commonly used in volatile or sideways markets to take advantage of short-term price swings.How do I set it up?Published on Nov 13, 2024Updated on Feb 9, 202629OKX API FAQ
The rise and fall value of the latest transaction price compared to the opening price of the K-line 24 hours ago/100% of the opening price of the K-line 24 hours ago. The above formula data can be obtained through the market interface here. What's the reason for the error message "51000 Parameter posSide error" when placing an order? You need to check the account mode first; buying and selling mode/opening and closing mode, which can be viewed here to obtain posMode.Published on Sep 20, 2024Updated on Mar 23, 2026134Building RFQs
These objectives include taking a bullish view, that the price of the underlying will rise, a bearish view that the price of the underlying will fall, a neutral view that the price will remain steady, and a volatile view that the price of the underlying fill fluctuate significantly.How many legs can I put into my strategy? Block trading strategies are capped at 15 legs.What is the minimum block size? How is it determined?Published on Jun 30, 2022Updated on Feb 12, 202630Spot grid bot FAQ
After a few days, the BTC price rises to 108,000, and your bot has already completed a number of transactions. If you believe BTC will range between 105,000 and 115,000 going forward, you decide to adjust the grid range. When you do this: Re-initialization: your bot will cancel any existing orders and place new orders based on your updated range and current assets. Current sets: for example, let’s say your bot now holds 900 USDT and 0.001 BTC.Published on Aug 28, 2025Updated on Jan 22, 202617What's DEX Referral program?
The higher the inviter’s level, the greater the total commission rate they can enjoy: Default level is Level 1 with a 20% commission rate; As the level increases, the commission rate gradually rises, up to a maximum of 50%; Specifically: Level 2 = 30%, Level 3 = 35%, Level 4 = 40%, Level 5 = 45%, Level 6 = 50%. Inviters can allocate 0%–20% of their commission as a discount to invitees, incentivizing greater participation.Published on Jul 21, 2025Updated on Mar 2, 2026348OKX Web3 FAQ
To keep our community safe, we use a combination of government data and real-time technology to block bad actors. Here’s how we protect the Web3 ecosystem: Global Sanctions: We block access from sanctioned regions (refer to our TOS for a full list). Wallet Address Blacklisting: We aggregate lists of banned wallet addresses from global authorities (such as the FBI, UN, and OFAC) and known hacking incidents.Published on Jan 19, 2026Updated on Feb 27, 202673Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
We input random numbers for each user and fill the blank spaces in the table with 0 2. Low-degree polynomial extension: using the above polynomial constraints, we can obtain a computation trace polynomial of length uts * N. For security reasons, we perform commitment to the polynomial on a larger evaluation domain, with the domain amplification factor as extension_factor. In the above case, we could calculate a polynomial p(x) from I(x).Published on May 10, 2023Updated on Sep 8, 2025179Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
To solve this, we use a method called Zero Knowledge Proof (ZKP) to safeguard user's privacy.Zero Knowledge Proof (ZKP) It's a security technique that allows cryptocurrency exchange to prove a statement is true without revealing any additional information. In our case, we want to prove that we have enough funds without sharing specific user details. Most ZKPs fall under two categories: zk-SNARK zk-STARK We use zk-STARK because it's more secure and has a minimum security assumption.Published on Oct 21, 2024Updated on Feb 11, 202692What should I do if I accidentally deposit crypto that OKX doesn't support?
To improve our user experience, we support untradable asset withdrawals. (Please note that there is no collaboration of any kind between us and any service provider for untradable assets that we haven't supported. We shall not be responsible for any issue that may arise in relation to your untradable assets, and you should carefully manage such assets to avoid any losses.)Published on Sep 26, 2023Updated on Mar 16, 20261,918