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How do I set up the El Salvador account?
Similar process as applying, access to the El Salvador account via Profile (human icon) > Profile > El Salvador account option and select the Switch option to switch between accounts. Select Switch to this accountPublished on Nov 25, 2025Updated on Apr 3, 202615What's the El Salvador account for Brazilian users?
Once verified, all users — both individuals and institutions — can request to open a El Salvador account. Learn more on how you can do it here.How do I switch between accounts? You can easily switch between your Brazil account and your El Salvador account from the Menu > User Center on the app while on the web, select the Profile (human) icon > Profile from the dropdown menu. Just select the account you want to use, and the system will switch your trading view accordingly.Published on Nov 25, 2025Updated on Apr 3, 202610How can I switch the site to my preferred language?
This ensures that you can easily switch to your preferred language within the regions supported by us. Here’s how to select the Language option from the top menu to view the available languages.Published on Jan 15, 2026Updated on Mar 31, 202615How do I switch Profit and Loss (PnL) value and percentage display?
To seamlessly switch the PnL display between value and percentage, follow these steps: Navigate to the trading chart and select Display from the trading menu Proceed to select Display on the trading page Select the Orders and positions Select Orders and positions under the Display section Locate the TP/SL display and switch between value and percentage Switch between value and percentage effortlessly Note: this feature is only available on the Web.Will switching the PnL display affect my tradingPublished on Jul 7, 2024Updated on Apr 2, 202646My authenticator app isn't working, what should I do?
Start logging in and select Switch verification method (on the app) or Switch to phone verification (on the web). You'll then be able to log in with SMS, voice, or email code depending on the platform. Switching verification method in the app Switching verification method on the webI want to unlink my authenticator app You can unlink your authenticator app completely, both in your OKX account and on the login page. To do this, refer to the guide below: How do I change my authenticator app?Published on Aug 11, 2023Updated on Feb 9, 20261,999X Layer FAQ
the Switch option Obtain your addresses from the details sectionFAQ1.Published on Jan 29, 2026Updated on Feb 11, 20268My mobile phone isn't working, what should I do?
Switching verification method in the app Switching verification method on the webI want to reset my phone number You can reset your phone number completely, both in your OKX account and on the login page. To do this, follow this guide: How do I reset Two-factor authentication (2FA)?I tried everything but nothing helped If you have any questions, start with our AI chatbot: you can find it in our support center on the website or in the app.Published on Aug 22, 2023Updated on Jan 27, 2026463Lead trader: how do I carry out spot lead trades?
Go to Copy Trading, and select Spot You can enable the lead trade toggle switch to allow your order to be copied by your copy trader. For example, lead trader A enables the lead trade option and buys a 1 BTC spot order. His copy traders can copy this lead trader Enabling the lead trade toggle switch before creating a spot trade If you don't want your copy trader to copy your order, you can disable the lead trade toggle switch.Published on May 2, 2024Updated on Feb 9, 202647How do I manage BRC-20 assets in OKX wallet? (app)
How do I view and switch my BTC address? Open your OKX App, select Wallet Go to Crypto and select BTC Select BTC from Home > Crypto list 3. Select switch to view all your available BTC addresses Select Switch on the top right on the BTC details page to view all the available BTC addresses Note: By default, the Taproot address is displayed. You can also switch to a Legacy address, Nested SegWit address, or Native SegWit address as needed.Published on Aug 22, 2023Updated on Feb 12, 20261,487How do I manually redeem my funds on the official Portal Bridge website?
Once you've switched on the manual claim, proceed to connect the walletPublished on Sep 11, 2024Updated on Sep 12, 202528How do I turn on the cool-off period?
Learn how you can switch on the cool-off period as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Cooling-off period under Settings Once you're in Settings, switch on the Cooling-off period option Select the period and enable the feature Determine the period of your cooling-off period before enabling it If you're wondering how you can turn on the quick order feature, visit here.Published on Nov 27, 2024Updated on Apr 3, 202620Subaccounts, Account Mode, and API Connections FAQ
Sign in to the OKX website Go to Profile > Sub-accounts Select Create sub-account Choose the account name and account type Confirm the creation using two-factor authentication (2FA)How do I switch between the main account and subaccounts? On the app: Use the Switch Account option in the profile menu On the website: Use the Subaccounts menu to switch between accountsHow do I transfer funds between the main account and subaccounts?Published on Mar 2, 2026Updated on Mar 30, 2026How do I find my deposit address and tag/memo/comment?
You can add up to 20 addresses for different cryptos and networks.How do I switch between multiple deposit addresses? If you have multiple deposit addresses, all of them can receive funds. Go to Deposit > Deposit crypto > switch address Switch to your desired addresses How do I add a new deposit address? On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address?Published on Aug 22, 2023Updated on Apr 2, 202668,380What can I do with Discover in the OKX wallet?
Key features: Backtest signals: View the signals' triggering time and their impact on token prices in the price chart View trade history: Track the actions of Smart Money, KOLs, and Whales Quick buy: Purchase directly from the signal page without switching to DEX Where to locate it: On the App: Switch your mode to Web3 on the home page > Select Tracker > On Leaderboard, tap Influences > Smart money On the Web: Go to OKX Wallet web page > Select Strategy > Select Tracker > On Addresses, tap SmartPublished on Feb 24, 2023Updated on Mar 25, 20266,364What's Strategy protection and hidden personal trades features?
On the App: Head over to the Marketplace page and select My lead trades Proceed to enter the My lead trades option Once in, select Settings and switch on the Strategy protection option Toggle the Strategy protection setting according to your preference On the Web: Head over to the Marketplace page and select My lead trades Select Lead settings and switch on the Strategy protection optionWhat's the hidden Personal trades feature all about?Published on Jul 14, 2024Updated on Apr 8, 202662