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How do I create or transfer an NFT?
It's a walk in the park to create your own NFTs on OKX. Try out the AI-generated artwork function in OKX Wallet app today and list your very first NFTs.On the web Open and connect your OKX wallet and go to More > Marketplace > NFT Select Create now to get started Open NFT Market page to start creating NFT On the NFT creation page, select Create now. You can choose between Single creation or Batch creation.Jun 8, 2023Published on Jun 8, 2023Aug 5, 2026Updated on Aug 5, 20261,415How do I stay safe from phishing SMS using the name OKX?
If you call it, you’ll be connected to someone impersonating our agent who may then guide you through a bogus account verification process—ultimately leading to loss of access to your wallet. First example of phishing SMS; these aren't legitimate OKX messages, and responding to them could result in account takeover or asset loss. Second example of phishing SMS Third example of phishing SMSHow can I protect myself? It’s essential to remain cautious and informed.May 9, 2025Published on May 9, 2025Aug 26, 2026Updated on Aug 26, 2026333What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not a trust governed by the laws of a state or other jurisdiction in the United States, if a court within the United States is able to exercise primary supervision over the administration of the trust; G.Feb 5, 2024Published on Feb 5, 2024Aug 25, 2026Updated on Aug 25, 2026134How do I manually cancel my transactions on the official deBridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look forSep 10, 2024Published on Sep 10, 2024Aug 5, 2026Updated on Aug 5, 202652What can I do if my device is running in an unsafe environment?
Depending on the scenario, please try the following: If your phone is rooted, you may: restore the phone to an unrooted state, or download and log in to the OKX app on an unrooted device If you're using public wifi with security risks, switch to a private, safe network instead. If suspicious applications are running on your device, scanning and removing malware is recommended.Jan 19, 2023Published on Jan 19, 2023Aug 25, 2026Updated on Aug 25, 2026301How do I manually redeem my funds on the official Portal Bridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually redeem your assets from the Portal Bridge by following the steps below: Copy your transaction hash by going to Trade > Swap > Transaction History on the web or app.Sep 11, 2024Published on Sep 11, 2024Aug 5, 2026Updated on Aug 5, 202636My account says “We need to know more about you.” What should I do?
Returned or rejected: Open the stated reason, correct the specific issue, and submit a new or updated document. No task is visible: Check the homepage, identity verification page, Task Centre, notifications, and spam folder. If your account still shows an outstanding requirement, contact official support and provide the exact page message and a screenshot.2.Aug 28, 2026Published on Aug 28, 2026Sep 15, 2026Updated on Sep 15, 20265Institutional verification: status, tasks, rejection and information updates
This is more common if your Country of Incorporation is in Europe, Singapore, Australia, or the United States — and if you created your account a while back but are only finishing verification now. If this sounds like your case, please contact Customer Support. They may ask you to create a new account and pick the correct country when signing up.Aug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 20265How can I switch the site to my preferred language?
Note: for certain regions such as the United States and the United Kingdom, English is the only available language option and you can’t switch to other languages.On the app Adjust the language settings by navigating to Menu before selecting Account Settings. Once in the User Center page, select Preferences and Language from the list on the page to change your app languages.On the web Head over to the User Center, select the Preferences section and choose Language from the options available.Jan 15, 2026Published on Jan 15, 2026Aug 26, 2026Updated on Aug 26, 202654What's JIT Routing?
When it executes onchain: The smart contract checks each candidate pool's current state. It picks the one with the highest output. Everything settles in a single atomic transaction. If the originally selected pool is still the best, the trade goes through it. If another candidate looks better by the time the block lands, the trade reroutes automatically. The user does nothing different. The logic sits inside the transaction itself.Jun 12, 2026Published on Jun 12, 2026Aug 5, 2026Updated on Aug 5, 202633How do I determine my company type and understand which documents I need to prepare?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution.Oct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 2026172TradingView Subscription Codes – Terms and Conditions
Coupon Value: The value of discounts obtained through the coupon codes is limited to the stated amount or percentage at the time of redemption on TradingView. The value at the time of distribution and redemption may vary based on TradingView's standard pricing. OKX is not responsible for any changes in TradingView's pricing.2.8.Jul 23, 2025Published on Jul 23, 2025Aug 5, 2026Updated on Aug 5, 20268How do I use OKX Wallet Trader Mode for DCA strategy trading?
Any sub-orders that have already entered the transaction flow will run through to their final state (Completed or Failed). Once those are completed, the strategy enters a fully paused state and you can resume it at any time by selecting Resume.May 14, 2026Published on May 14, 2026Sep 1, 2026Updated on Sep 1, 202626How do I manually set up spot grid trading bots?
Edits can be performed in all running states, except for STOP_DELAY_TRIGGER. This new feature is designed to help you maximize your trading strategy with more flexibility and ease, ensuring that your bots remain aligned with your evolving goals.How do I use the Edit Parameters feature?Jun 6, 2024Published on Jun 6, 2024Aug 27, 2026Updated on Aug 27, 2026214Identity linked to another account: verification and ownership FAQ
State that you are a twin and follow the form instructions to complete a live facial check and provide your own valid identity document.Aug 28, 2026Published on Aug 28, 2026Sep 2, 2026Updated on Sep 2, 202615