All
FAQ
Announcements
Product documents
ONT Airdrop for NEO Holders
Dear valued customers, OKX will be supporting Ontology (ONT) Airdrop by NEO Council. The snapshot of NEO balances across all OKX accounts will occur at block height 1,974,823 on the NEO blockchain at approximately 21:00, Mar 1, 2018, UTC+8 (exact time may change depending on when the block occurs).Published on Feb 28, 2018Updated on Nov 17, 2025AnnouncementsOKX List QTUM, HSR, NEO & GAS
Dear OKX users: OKX is proud to announce the following new token listing this week: QTUM, Hcash(HSR),NEO,GAS. Stay tuned for our Giveaway event! Details: First Wave: QTUM Supports deposit on Wednesday, November 8th, 2017 (HKT 18:00); Supports Spot trading on Thursday, November 9th, 2017 (HKT 14:00). Second Wave: HSR Supports deposit on Thursday, November 9th, 2017 (HKT 14:00); Supports Spot trading on Friday, November 10th, 2017 (HKT 14:00).Published on Nov 8, 2017Updated on Nov 17, 2025AnnouncementsUSDG Rewards on OKX: Grow Your Stablecoin Balance the Simple Way
Main Takeaways USDG, also known as the Global Dollar, is a USD-pegged stablecoin issued by Paxos, a digital asset provider regulated by the Monetary Authority of Singapore (MAS). Backed 1:1 with cash and cash equivalents, USDG is issued on Ethereum and Solana. Hold USDG to earn stablecoin rewards. Earn 4.1% APY (VIP) or 3.5% APY (regular users) on USDG balances, paid out weekly — no staking, no...Published on Apr 1, 2026Updated on Apr 2, 2026AnnouncementsNEOSCAN (NEO, GAS) Mainnet Upgrade: Depositing and Withdrawal Resumption
Dear valued customers, The mainnet upgrade of NEOSCAN (NEO, GAS) is complete. The depositing and withdrawal services of NEO, GAS has resumed at 06:00 Sep 22, 2020 (UTC). We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Sep 22, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Sep 22, 2020Updated on Nov 17, 2025AnnouncementsNEOSCAN (NEO, GAS) Mainnet Upgrade: Depositing and Withdrawal Suspension
Dear valued customers, Due to the mainnet upgrade of NEOSCAN (NEO, GAS) , the depositing and withdrawal services of NEO, GAS will be suspended from 3:30 Sep 18, 2020 (UTC) until the upgrade is complete. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Sep 18, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Sep 18, 2020Updated on Nov 17, 2025AnnouncementsUpdates on the withdrawal services of QTUM, HSR, NEO, GAS, ZEC and DASH
For the withdrawal start date and time of NEO, GAS, ZEC and DASH, please note the below schedules: NEO & GAS – 22 November 16:00(HKT) ZEC – 23 November 16:00(HKT) DASH – 24 November 16:00(HKT) Friendly reminder: As the transaction of digital assets involve extensive risks, you are reminded to assess your risk tolerance before participating in these trades. As always, we are committed to provide you with the best products and services! OKX 21 November, 2017Published on Nov 21, 2017Updated on Nov 17, 2025AnnouncementsOKX to change initial margin requirement (IMR) for futures under one-way mode in spot and futures and multi-currency account modes
Margin requirement for positions and open orders under one-way mode Under the new calculation in cross margin, you will only be charged the highest margin required for either the buy or sell side.Published on Oct 24, 2024Updated on Nov 17, 2025AnnouncementsMajor upgrades to Copy trading to elevate your trading experience!
Stay tuned for more frequent upgrades coming your way, and we hope these upgrades will make your Copy Trading experience even more exciting and rewarding. If you have any questions or feedback, please don't hesitate to contact our support team. Start Copy trading now!Published on Mar 31, 2023Updated on Nov 17, 2025AnnouncementsPerpetual Swap Suspension For Temporary System Maintenance
During maintenance, features of market quote, order placement, order cancellations, order amendments, margin addition and transfer could be affected for the following 16 currencies: ADA/ALGO/ATOM/DASH/IOST/IOTA/KNC/LINK/NEO/ONT/QTUM/THETA/XLM/XMR/XTZ/ZEC coin-margined and USDT-margined Perpetual Swap Trading. The system maintenance will impact users of website, APP, the desktop client and API access.Published on Jun 22, 2020Updated on Nov 17, 2025AnnouncementsNEOUSD & NEOUSDT Perpetual Swap Now Available
Specifications NEOUSD Perpetual Swap: Feature Details Underlying NEO/USD Index Settlement Coin NEO Face Value USD10 Price Quotation 1 NEO value calculated in USD equivalent Tick Size 0.01 Leverage 0.01-20x Funding Rate Clamp(MA(((best bid + best offer)/2 - spot index price) / spot index price - interest), -0.3%, 0.3%), interest = 0 Trading Hours 7*24 Settlement Time 08:00 every day (UTC) NEOUSDT Perpetual Swap: Feature Details Underlying NEO/USDT Index Settlement Coin USDT Face Value 1 NEO PricePublished on Mar 3, 2020Updated on Nov 17, 2025AnnouncementsOKX to adjust components for several indexes
Binance NEO/BTC 30.77% Binance NEO/USDT 30.77% OKX NEO/USDT 30.77% OKX NEO/USDT 30.77% Kucoin NEO/USDT 15.38% Mxc NEO/USDT 15.38% Crypto NEO/USDT 23.08% Gate NEO/USDT 23.08% OL-USDT OKX OL/USDT 44.44% OKX OL/USDT 36.36% Bybit OL/USDT 33.33% Bybit OL/USDT 27.27% Gate OL/USDT 22.22% Gate OL/USDT 18.18% Bitmart OL/USDT 18.18% STETH-USDT Bybit STETH/USDT 33.33% Bybit STETH/USDT 27.27% Gate STETH/USDT 22.22% Mxc STETH/USDT 18.18% OKX STETH/USDT 44.44% OKX STETH/USDT 36.36% Bitget STETH/USDT 18.18% T-USDTPublished on Mar 7, 2025Updated on Nov 17, 2025AnnouncementsNotice regarding the delisting of some Simple Earn fixed products
The product details are as follows: Crypto Terms Polygon (MATIC), Solana (SOL), Cardano (ADA), Qtum (QTUM), Hedera (HBAR), Algorand (ALGO), Core (CORE), Kusama (KSM), Sui (SUI), Neo (NEO), Ronin (RON), IOST (IOST), Flare (FLR), NEAR (NEAR), Casper (CSPR), Astar (ASTR) and Conflux (CFX). 3 days 15 days 30 days 60 days 90 days 120 days You will continue to receive daily rewards until the delisting date.Published on Nov 10, 2023Updated on Nov 17, 2025AnnouncementsOKX to adjust components of several indexes
/USD Binance NEO/BTC 25% Binance NEO/BTC 25% OKX NEO/USDT 25% OKX NEO/USDT 25% Huobi NEO/USDT 25% Bitget NEO/USDT 25% Kucoin NEO/USDT 25% Kucoin NEO/USDT 25% SAND/USD OKX SAND/USDT 25% OKX SAND/USDT 20% Binance SAND/USDT 25% Binance SAND/USDT 20% Huobi SAND/USDT 25% Bitget SAND/USDT 20% Kucoin SAND/USDT 25% Kucoin SAND/USDT 20% Coinbase SAND/USD 20% SOL/USD OKX SOL/USDT 20% OKX SOL/USDT 16.66% Binance SOL/USDT 20% Binance SOL/USDT 16.66% Huobi SOL/USDT 20% Kucoin SOL/USDT 16.66% Coinbase SOL/USDPublished on Jun 21, 2023Updated on Jun 3, 2024AnnouncementsWhat's the multisig scam?
These contracts are designed in such a way that they take control of your wallet, even if the permissions seem equal (1-to-1). This means that while it might appear that you have control over transactions, malicious smart contracts give full control to the scammer, leaving you unable to access or manage your assets.Published on Aug 20, 2024Updated on Sep 12, 2025FAQ95The official launch of the real-time settlement function for ALGOUSD, ATOMUSD and other Coin-margined Perpetual Swaps
In the subsequent real-time settlement operation process, if the market is due to extreme market conditions or abnormal user manipulation, resulting in the accumulation of large liquidation orders and abnormal rapid consumption of risk reserves, the intelligent risk control engine may temporarily close some or all users fund transfer function of the corresponding contract account until the market returns to normal.Published on Jan 12, 2021Updated on Nov 17, 2025Announcements