If the issue continues, keep the screenshot and provide the device model, operating-system version, app version, time of the attempt, and the exact step that failed. These details are needed to identify whether the problem is caused by the device, network, app version, or verification flow.

Maximum Deposit: The maximum number of deposits you can make for a defined period.Processing time Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account. While we offer cash deposit methods that are instant, some bank transfers can take up to 1 business day depending on the transfer type and your bank. When selecting a deposit method, you'll always see the processing time.

Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.Processing time Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account. While we offer many cash withdrawal methods that are instant, some can take up to 5 business days depending on the type. When selecting a withdrawal method, you'll always see the processing time.

Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time? Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account. While we offer many cash deposit methods that are instant, some bank transfers can take up to 5 business days depending on the transfer type and your bank. When selecting a deposit method, you'll always see the processing time.

Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.What is the withdrawal processing time? Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account. While we offer many cash withdrawal methods that are instant, some can take up to 5 business days depending on the type. When selecting a withdrawal method, you'll always see the processing time.

If your authenticator app doesn't support time syncing, you can automate it in your device's general settings: Android: Settings > General Management > Date and time > Automatic date and time iOS: Settings > General > Date & Time > Set Automatically Sync your mobile phone and desktop times. Clear OKX mobile app cache or desktop browser cache and cookies. Try entering codes on different platforms: OKX website in desktop browser, OKX website in mobile browser, OKX desktop app, or OKX mobile app.

Timely enrolment: You must enroll in this Program before the expiry of your activity period, which shall begin at the time of your account registration. Eligible jurisdictions: You must be a resident of a country or region where this Program is available at the time of enrolment. OKX reserves the right to amend the list of eligible jurisdictions at any time without prior notice.2. How do I enroll in this New User Full Rebate Program?

With custom interval, users can: Set personalized time intervals: customize chart intervals beyond predefined options (for example, 2-minute, 7-minute, 45-minute). Improve technical analysis: analyze price movements with more precision by using time intervals that match specific trading strategies. Enhance decision-making: gain better insights into short-term or long-term market trends that might not be visible in standard intervals.

The accounts will be generated accordingly Note: you can create up to 99 accounts at one time. Input the total amount of account that you want to create Select Done to complete your account creation Note: select Download address if you would like to retrieve the full list of your wallet addresses.How do I send crypto to multiple accounts at one time?

The accounts will be generated accordingly Note: you can create up to 99 accounts at one time. Input the total amount of account that you want to create Select Done to complete your account creation Note: select Download address if you would like to retrieve the full list of your wallet addresses.How do I send crypto to multiple accounts at one time?

What time zone is used for quick date options (e.g., Last 7 days)?

If this is your first time paying using PayID, please allow a few minutes for your bank app to recognise the PayID. If your bank still can't find it, contact Support with a screenshot of the error.Are PayID deposits faster, or do they have different fees or limits? PayID deposits use the same real-time payment network as BSB transfers, so processing times, fees and limits are the same.

During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.

Funds are generally available near instantly, though first-time withdrawals may take up to 1 business day depending on your bank. To learn more about our fees and processing time, read more here.How do I verify the ownership of the receiving account for the first-time AUD withdrawal? To comply with local laws and regulations, you'll need to verify the ownership of the receiving account during the cash withdrawal process. Verify by making a cash deposit into OKX with the same account.

Submit your shipping information on time: Please provide an accurate delivery address before the deadline specified above. If you don't fill in the address information before the deadline or fill in an incorrect address, your gift set will be forfeited and re-shipment will not be available. Estimated delivery time: Gift sets will be shipped within 1 month after the event ends on March 31, 2026.